Operations Manager

8 - 12 years

5 - 8 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled Operations Manager with 8 to 12 years of experience in the hospitality industry to join our team. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences.

Roles and Responsibility

  • Oversee all aspects of hotel or restaurant operations, including front desk, housekeeping, and food service.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Manage budgets, forecasts, and financial reports to ensure profitability.
  • Supervise and train staff members to achieve high levels of customer service and performance.
  • Coordinate with vendors, suppliers, and other stakeholders to ensure seamless operations.
  • Implement and maintain quality control measures to uphold high standards of service and product quality.

Job Requirements

  • Proven experience in operations management within the hospitality industry.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Knowledge of point-of-sale systems, inventory management, and labor laws.
  • Excellent analytical and decision-making skills with attention to detail.
  • Experience in managing teams and developing training programs.

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