The AI Operator is a process-driven professional responsible for embedding artificial intelligence (AI) into daily operations across departments. This role is essential to ensuring that AI tools and systems are efficiently adopted, integrated seamlessly into workflows, and deliver measurable business value. As the bridge between strategic AI initiatives and daily operations, you ll be hands-on in deploying, monitoring, and optimising AI-enabled processes that enhance productivity, creativity, and scale. You will work cross-functionally to support departments in transforming manual or inefficient tasks into AI-enhanced, streamlined operations. Organisational Unit Function AI Workflow Design Integration Design and document standard operating procedures (SOPs) for AI use across departments such as marketing, customer service, sales ops, and administration. Build end-to-end automation workflows using AI and no-code tools (e.g., Zapier, Make, Apify). Adoption Change Management Lead onboarding and training sessions to ensure staff understand how to use AI tools effectively and responsibly. Create learning content, guides, and walkthroughs to support adoption. Process Optimization Identify inefficiencies in current workflows and propose AI-enhanced solutions to improve performance and reduce manual effort. Analyze team processes and proactively recommend automation or augmentation solutions. Tool Evaluation Implementation Evaluate and recommend AI tools tailored to team needs. Test, validate, and manage tool rollouts to ensure alignment with operations and goals. Monitoring Reporting Track AI usage, adoption rates, and business impact. Prepare regular reports on KPIs such as time saved, productivity boosts, and process improvements. Ethics Guardrails Work with leadership to create and enforce AI usage policies that maintain ethical standards and transparency. Ensure responsible use of data and tools in line with company policies. Cross-functional Support Collaborate with sales, HR, marketing, and support teams to solve business challenges using AI. Serve as a point of contact for AI integration needs across departments. Demonstrated experience in operations, process design, or digital transformation. Hands-on with AI tools: ChatGPT, Claude, Notion AI, Midjourney, Zapier, Make, Apify, etc. Skilled in creating clear SOPs and instructional documentation. Familiarity with project/workflow management tools (e.g., ClickUp, Asana, Trello). Basic understanding of prompt engineering and AI APIs. Strong communication and facilitation skills to train cross-functional teams.
AccOUNTS ADMINISTRATOR Job Title: Accounts Administrator Department: Operations Location: Dimapur Hours: Full-time Reports to: Operations Manager Mentor/Support: Co-Founder Purpose of the Position The Accounts and Administration Officer is a member of the Operations team and is responsible for managing the company s financial processes and operations, which include reviewing and reconciling accounts, budgeting, invoicing, inventory control, managing the flow of petty cash, and bookkeeping. Tasked with managing and tracking incomings and outgoings, the duties of an Accounts Administration Officer may extend to assisting companies with internal operational accounting duties such as payroll, taxes, and management of assets. The role will also be required to update accounting databases and report any financial discrepancies to management. To ensure success as an Accounts and Administration Officer, you will possess financial acumen and attention to detail. . Organisational Unit Function Financial planning, budgeting, bookkeeping. Reporting weekly on weekly, monthly quarterly, year to date financial tracking PL, income, expenses, accounts owing etc. Cost analysis and review Cash and banking management Payroll and payroll management Handling Company and Personal Accounting, GST, TDS, IT, Banking Other Administrative Work Invoicing and client contract managing Responsible for existing/new account management All accounting activities up to finalization Ownership of the accounts payable function of the business; liaising with suppliers, raising PO s and following up on payments with our Operations team Point of contact for all facilities requests, liaising with building management and managing vendors while ensuring compliance and safety standards are met Manage procurement and asset management whilst facilitating allocation and returns of equipment ensuring our team has the equipment to do their best work Oversee office resources and keep on top of office supplies to always promote a great office environment for all Procure office-related incidentals, e.g., janitorial, stationery, merchandise Tracking and ensuring regular and up to date company compliances with regulatory bodies Filing and documentation of company-related matters such as maintaining board meeting minutes folders, regulatory filing registers and folders etc. Selection Criteria You are a detail-oriented person who is great with numbers, can build relationships and thrives in a collaborative team. An enthusiastic, self-managed person, who likes challenges, problem solving, can manage multiple tasks and responsibilities at a time. Essential Bachelor s degree with a qualification in Finance, Accounting or relevant field. 2+ years work experience as an Accounts Administrator, Accounting or similar role. Expert in Accounting Deadline oriented Attention to detail Good organisational and time management abilities Solid data skills with an ability to identify numerical errors Hands-on experience with accounting software
The Graphic Designer Intern will support the creative team in designing high-impact visual content that communicates NagaEd s mission and brand effectively. You will assist in creating digital assets for social media, websites, presentations, and other outreach campaigns. As part of a future-forward design team, you will also learn and apply prompt engineering to co-create visual content using generative AI tools such as Midjourney, DALL E, or Adobe Firefly. This role is ideal for a creative self-starter who is eager to explore the intersection of design, storytelling, and AI-assisted creativity. Organisational Unit Function Assist in creating designs for digital campaigns, social media posts, reports, and presentations. Collaborate with content writers and marketing team to turn ideas into visual stories. Support in developing brand-aligned templates and layouts. Use generative AI tools with well-crafted prompts to produce concept visuals or illustrations. Maintain brand consistency across all graphic elements. Manage and organise digital design assets. Participate in brainstorming and creative review sessions. Learn and apply feedback to improve quality and creativity in output. You are a curious and creative visual communicator who enjoys designing engaging content. You take feedback well and are excited about learning how AI can enhance creativity. Basic knowledge of graphic design software (Canva, Adobe Photoshop, Illustrator, etc.) Understanding of visual hierarchy, layout, typography, and colour theory A strong portfolio showcasing creativity and design fundamentals Willingness to learn prompt engineering for generative AI design tools Detail-oriented with good time management skills Good written and verbal communication skills
Elevate Foundation is seeking a Program Coordinator to support the implementation, monitoring & evaluation (M&E), and stakeholder engagement for school education programs in Peren, Nagaland. The role is focused on assisting in program execution, engaging with schools and communities, and supporting data collection for program improvement. The Program Coordinator will report directly to the Program Manager and will work closely with teachers, school leaders, government officials, and local communities to ensure smooth program implementation. This position is ideal for someone passionate about education and community development, who enjoys working in the field and supporting meaningful change in schools. Organisational Unit Function The District Program Coordinator Will: 1. Program Coordination Execute the implementation of education programs in schools within the assigned district. Ensure interventions align with state and national education policies (e.g., NEP 2020). Provide on-the-ground support for teacher training sessions and school-based initiatives. Identify and troubleshoot challenges in program execution, escalating major issues to the Program Manager. Coordinate with internal teams to provide field-level updates that refine program strategies. 2. Monitoring & Evaluation (M&E) Track program activities against objectives and key performance indicators (KPIs). Conduct regular school visits to monitor teacher engagement, student learning, and program adoption. Collect both qualitative and quantitative data for M&E purposes, ensuring accuracy and timeliness. Assist in compiling reports and case studies to document program progress, impact, and lessons learned. Share observations and feedback with the Program Manager to improve program effectiveness. 3. Stakeholder & Community Engagement Act as the primary liaison between NagaEd, school administrators, teachers, and local communities in the assigned district. Organize meetings, discussions, and community consultations to gather feedback on program effectiveness. Ensure that local voices and perspectives are integrated into the program s ongoing development. Work closely with local education authorities, NGOs, and community leaders to build strong partnerships. Communicate challenges, successes, and insights from the community to the Program Manager. 4. Team Collaboration & Support Work collaboratively with internal teams, including program design, training, and M&E teams, to ensure smooth implementation. Support junior field staff and volunteers engaged in program delivery. Ensure effective communication between schools, stakeholders, and NagaEd s internal teams. 2+ years of experience in education program implementation, stakeholder engagement, or M&E. Bachelor s degree in Education, Social Work, Rural Development, or a related field. Strong coordination skills with the ability to manage multiple school-based initiatives. Experience in data collection and reporting for program monitoring. Ability to engage with local communities, education authorities, and school leaders effectively. Excellent communication and interpersonal skills, able to facilitate discussions and consultations. Willingness to be based in Mon or Peren, Nagaland and travel to rural schools regularly.
Training Lead Job Title: Training Lead Department: Mission SOAR Nagaland Location: Kohima Hours: Full-time Probation: 6 months Purpose of the Position As the Training Lead for Mission SOAR Nagaland, you will be responsible for anchoring the design, coordination, and quality assurance of all training interventions across the mission. Your role will ensure that training programs for teachers, education officers, and system leaders are contextually relevant, pedagogically sound, and operationally smooth. You will collaborate closely with ecosystem partners and government stakeholders to align training content with institutional priorities, manage training logistics, and monitor the effectiveness of capacity-building initiatives across the state. Organisational Unit Function Collaborate with Ecosystem Partners to co-design training frameworks, content, and materials aligned to Mission SOAR s pedagogical goals and grounded in Nagaland s educational and cultural context. Coordinate with the Department of School Education (DSE) and district authorities to align training plans with departmental calendars, operational needs, and priorities. Structure and manage training operations, including calendars, session logistics, and communications, in coordination with the Admin and Logistics team. Ensure quality and consistency in training delivery across sites by maintaining standards, preparing facilitators, and conducting feedback loops. Monitor and report training outcomes, using assessments, field feedback, and partner inputs to support continuous improvement. Maintain documentation and knowledge products related to training, including content archives, assessment results, and best practices. Support governance and reporting by preparing training updates, summaries, and inputs for project reports, Steering Committees, and review meetings. Participate in internal learning and review sessions to reflect on training effectiveness and contribute to adaptive program management. Reporting Relationships This role reports to the Director, Elevate Foundation. Mentorship and day-to-day support are provided by the Programs Lead. Communications (Internal/External) Who Why Director, Elevate Foundation Strategic alignment and reporting Programs Lead Coordination and support for training roll-out Implementation Team Align training design with on-ground needs Government Stakeholders (DoSE, SCERT) Align training content with institutional goals Ecosystem Partners Consult and collaborate on pedagogical frameworks Admin and Logistics Team Coordinate venue, materials, and delivery logistics Selection Criteria Essential Degree in education, teacher development, or related discipline. 5+ years of experience in designing and delivering large-scale teacher training programs. Strong understanding of pedagogy, curriculum development, and adult learning principles. Proven experience designing learning assessments and monitoring training effectiveness. Proficiency in leveraging AI tools to enhance productivity, streamline processes, and support decision-making. Excellent written and verbal communication skills, especially in developing instructional materials. Strong organisational and operational planning skills. Desirable Familiarity with teacher training programs in public education systems. Experience working in North East India or with culturally diverse learning contexts. Proficiency in designing digital learning content or blended training models. Knowledge of NEP 2020 principles and implementation in classroom settings.
Programs Lead Job Title: Programs Lead Department: Mission SOAR Nagaland Location: Kohima Hours: Full-time Probation: 6 months Purpose of the Position As the Programs Lead for Mission SOAR Nagaland, you will anchor the implementation of state-wide education reform initiatives, acting as a critical bridge between policy vision and execution. Operating within Elevate Foundation, the coordination body for Mission SOAR, your role is to ensure seamless program execution by aligning government priorities, ecosystem partner deliverables, and ground-level implementation. You will lead district workstreams, manage timelines and outcomes, and foster alignment across departments, partners, and governance bodies. This role requires a hands-on leader with experience in program management, government liaison, and stakeholder engagement in complex, multi-stakeholder environments. Organisational Unit Function 1. Programs Lead Implementation Drive planning, execution, and monitoring of education reform activities across districts and departments. Supervise and coach Education Officers to ensure timely, high-quality delivery of program milestones. 2. Coordinate with Government and Partners Serve as the primary liaison with the Department of School Education (DSE) and district officials to align on policy and implementation priorities. Facilitate coordination with ecosystem partners to align timelines, outputs, and contextual relevance. 3. Support Governance and Reporting Manage logistics and documentation for SOAR governance structures including Steering Committees and Working Groups. Prepare and present concise project updates, reports, and materials for stakeholders and decision-makers. 4. Monitor Performance and Enable Continuous Improvement Track project KPIs, timelines, and quality of execution; identify and address bottlenecks or risks. Capture learnings and best practices to inform adaptive program management. 5. Internal Team Leadership and Capacity Building Facilitate regular team check-ins, reviews, and performance reflection sessions. Foster a high-performing team culture aligned with SOAR s mission and values. Identify team capacity gaps and coordinate with internal or partner organisations for training, mentorship, or additional support. Reporting Relationships This role reports directly to the Director, Elevate Foundation. The role also collaborates closely with government stakeholders and ecosystem partners. Communications (Internal/External) Who Why Director, Elevate Foundation Report to and receive strategic guidance Government Officials (DoSE, SCERT, etc.) Liaise for coordination, buy-in, and approvals Education Officers & Program Teams Coach, supervise, and align with project deliverables Ecosystem Partners Collaborate on cross-functional implementation tasks Administrative & M&E Teams Align on tracking, budgeting, and reporting Selection Criteria Essential Postgraduate degree in management, education, or social sciences. 7 years of program or project management experience, with exposure to large-scale state or national education reforms. Proven experience in leading implementation teams and managing complex projects. Demonstrated ability to monitor project milestones and troubleshoot operational challenges. Strong communication and stakeholder engagement skills, especially with government officials. Proficiency in leveraging AI tools to enhance productivity, streamline processes, and support decision-making. Ability to work in fast-paced, dynamic environments with minimal supervision. Desirable Experience in working with or within state education departments. Familiarity with digital project management and reporting tools. Understanding of the education landscape in North East India.
As the Academic Lead for Mission SOAR Nagaland, your core responsibility is to contribute pedagogical inputs to the development of the state s instructional model, working in close collaboration with SCERT, the Department of School Education (DSE), and ecosystem design partners. You will ensure that all academic contributions are grounded in the cultural and educational context of Nagaland, reflect sound pedagogical principles, and meet quality standards. Acting as the primary liaison between government stakeholders and ecosystem partners, you will facilitate co-design processes, ensure timely delivery of academic outputs, and uphold consistency and relevance across materials and frameworks. Organisational Unit Function Co-create the Nagaland Instructional Model by facilitating structured collaboration between SCERT, DSE, and ecosystem partners. Coordinate across ecosystem partners to consolidate frameworks, content, and assessments, ensuring consistency, relevance, and alignment to mission goals. Serve as the academic design liaison with government stakeholders, gathering feedback, securing approvals, and aligning design efforts with policy direction. Ensure quality control of all academic materials, including lesson plans, training handbooks, assessments, and digital content. Manage project timelines and design milestones, ensuring timely delivery and readiness for implementation and training. Facilitate co-design workshops with educators, administrators, and technical partners to capture field insights and institutional needs. Monitor design metrics and review cycles to support iterative improvement and accountability. Support documentation and dissemination of academic materials via platforms such as DIKSHA or other relevant channels. Contribute to governance reporting, including updates for Steering Committees, Working Groups, and strategic reviews. This role reports to the Director, Elevate Foundation. Mentorship and day-to-day support are provided by the Programs Lead. Communications (Internal/External) Director, Elevate Foundation Report on design progress, alignment with strategic goals Coordinate design plans with implementation needs Ensure alignment of materials with training and field needs Government Stakeholders (DoSE, SCERT) Share drafts and gather feedback on academic resources Collaborate for design validation and subject matter input Admin and Logistics Team Dissemination support and platform compatibility Post-graduate degree in education, curriculum design, or relevant discipline At least 5 years of experience in academic or instructional design Deep understanding of pedagogy, curriculum development, and assessment design Strong project management skills with the ability to coordinate multi-stakeholder workflows Demonstrated ability to translate research, field inputs, and government priorities into actionable academic solutions Experience with digital tools and content platforms for education Proficiency in using AI tools for content development, analysis, and workflow enhancement. Excellent facilitation, documentation, and quality assurance capabilities Experience working on education reform in public systems Familiarity with North East India s socio-cultural and educational context Experience designing content for DIKSHA or other digital education platforms Understanding of NEP 2020 and its application to state-level curriculum reform
Communications Lead Job Title: Communications Lead Department: Mission SOAR Nagaland Location: Kohima Hours: Full-time Probation: 6 months Purpose of the Position The Communications Lead will play a central role in strengthening stakeholder engagement and alignment for Mission SOAR Nagaland. This role ensures that communication between the Department of School Education, Secretariat, SCERT, SOAR schools, principals, teachers, the state team, the PMU, ecosystem partners, SMEs, and technical specialists is clear, timely, and purposeful. You will design and implement strategies that foster collaboration, highlight progress, and amplify the contributions of all stakeholders. Acting as a bridge across government, schools, partners, and technical experts, you will build trust, create shared understanding, and enable collective ownership of the mission s goals. Organisational Unit Function Strengthen stakeholder relationships by tailoring communication strategies for government authorities (DoSE, SCERT, Secretariat), school leaders and teachers, the PMU and state team, as well as ecosystem partners and technical experts. Facilitate structured communication flows across diverse stakeholders, ensuring alignment of updates, decisions, and responsibilities within the mission. Collaborate with ecosystem partners, SMEs, and technical specialists to synthesise design inputs, share progress, and build a coherent narrative around the mission s academic and programmatic interventions. Prepare and disseminate stakeholder-focused communication materials such as briefs, progress updates, newsletters, and presentations, highlighting mission priorities and achievements. Support school- and classroom-level visibility by collecting and sharing stories, case studies, and learnings from SOAR schools, teachers, and principals. Enable government-facing communication by preparing structured updates, policy-aligned briefs, and presentations for senior officials in DoSE, SCERT, and the Secretariat. Coordinate internal communication across the state team and PMU, ensuring consistent messaging and clarity on timelines, deliverables, and mission milestones. Monitor and evaluate stakeholder communication effectiveness through feedback mechanisms and engagement metrics, using insights to refine strategies and strengthen trust. Reporting Relationships This role reports to the Director, Elevate Foundation. Mentorship and day-to-day support are provided by the Programs Lead. Communications (Internal/External) Who Why Director, Elevate Foundation Align communication strategies with overall vision Programs Lead Coordinate messaging with program implementation Fundraising Partnerships Teams Co-create donor collateral and reporting materials Program and Training Teams Gather content and field stories External Media Journalists Secure coverage and promote mission milestones Designers, Editors, Vendors Execute high-quality content production Selection Criteria Essential Degree in communications, design, journalism, public relations, or related field. Minimum 5 years of experience in strategic communication and content creation. Proficiency in tools such as Canva, Adobe Photoshop, InDesign, Illustrator, and Premiere Pro. Strong visual storytelling and brand development skills. Experience managing websites, social media, and digital engagement campaigns. Ability to write, design, and present compelling narratives tailored to diverse stakeholders. Excellent project and stakeholder management capabilities. Desirable Experience in nonprofit or education-focused communications. Understanding of communication for social impact and advocacy. Familiarity with analytics tools for measuring digital campaign performance. Knowledge of the local cultural and media context in North East India.
As the Programs Lead for Mission SOAR Nagaland, you will anchor the implementation of state-wide education reform initiatives, acting as a critical bridge between policy vision and execution. Operating within Elevate Foundation, the coordination body for Mission SOAR, your role is to ensure seamless program execution by aligning government priorities, ecosystem partner deliverables, and ground-level implementation. You will lead district workstreams, manage timelines and outcomes, and foster alignment across departments, partners, and governance bodies. This role requires a hands-on leader with experience in program management, government liaison, and stakeholder engagement in complex, multi-stakeholder environments. Organisational Unit Function 1. Programs Lead Implementation Drive planning, execution, and monitoring of education reform activities across districts and departments. Supervise and coach Education Officers to ensure timely, high-quality delivery of program milestones. 2. Coordinate with Government and Partners Serve as the primary liaison with the Department of School Education (DSE) and district officials to align on policy and implementation priorities. Facilitate coordination with ecosystem partners to align timelines, outputs, and contextual relevance. 3. Support Governance and Reporting Manage logistics and documentation for SOAR governance structures including Steering Committees and Working Groups. Prepare and present concise project updates, reports, and materials for stakeholders and decision-makers. 4. Monitor Performance and Enable Continuous Improvement Track project KPIs, timelines, and quality of execution; identify and address bottlenecks or risks. Capture learnings and best practices to inform adaptive program management. 5. Internal Team Leadership and Capacity Building Facilitate regular team check-ins, reviews, and performance reflection sessions. Foster a high-performing team culture aligned with SOAR s mission and values. Identify team capacity gaps and coordinate with internal or partner organisations for training, mentorship, or additional support. This role reports directly to the Director, Elevate Foundation. The role also collaborates closely with government stakeholders and ecosystem partners. Communications (Internal/External) Director, Elevate Foundation Report to and receive strategic guidance Government Officials (DoSE, SCERT, etc.) Liaise for coordination, buy-in, and approvals Education Officers & Program Teams Coach, supervise, and align with project deliverables Collaborate on cross-functional implementation tasks Administrative & M&E Teams Align on tracking, budgeting, and reporting Postgraduate degree in management, education, or social sciences. 7 years of program or project management experience, with exposure to large-scale state or national education reforms. Proven experience in leading implementation teams and managing complex projects. Demonstrated ability to monitor project milestones and troubleshoot operational challenges. Strong communication and stakeholder engagement skills, especially with government officials. Proficiency in leveraging AI tools to enhance productivity, streamline processes, and support decision-making. Ability to work in fast-paced, dynamic environments with minimal supervision. Experience in working with or within state education departments. Familiarity with digital project management and reporting tools. Understanding of the education landscape in North East India.
The Program Manager (Academic Track) will support the Academic Lead in coordinating academic design and capacity-building activities under Mission SOAR Nagaland. The role ensures timely consolidation of inputs from ecosystem partners, government stakeholders, and field educators into actionable frameworks, materials, and training resources. The Program Manager (Academic Track) will provide critical operational and project management support to enable the Academic Lead to focus on pedagogical quality and stakeholder alignment. Organisational Unit Function Support the Academic Lead in consolidating frameworks, lesson plans, assessments, and training resources. Coordinate with SCERT, DIETs, and other state institutions for feedback and approvals. Track design timelines and milestones, ensuring timely delivery of academic outputs. Manage quality control documentation and review cycles across partners. Support facilitation of co-design workshops and training sessions. Organize academic content for dissemination through DIKSHA or other platforms. Maintain records of academic interventions, iterations, and evidence of impact. Prepare inputs and updates for governance and reporting processes. Reporting Relationships This role reports to the Academic Lead ( with dotted-line coordination with the Programs Lead). Selection Criteria Essential Postgraduate degree with 7 years of program/academic coordination experience. Familiarity with curriculum design, training programs, or education reform. Strong project management and organisational skills. Excellent communication, documentation, and stakeholder coordination abilities. Ability to manage timelines and quality assurance processes. Experience with educational technology platforms is desirable.
At NagaEd, we believe strong financial leadership is the foundation for creating lasting educational impact. The Senior Finance Manager will shape the systems, structures, and strategy that enable NagaEd and its ecosystem to grow sustainably. This role is based under Topsworks, our shared services company, which provides finance and administrative support across NagaEd and associated entities. The Senior Finance Manager will own the finance function end-to-end: guiding compliance and audits, managing accounting and invoicing, strengthening financial systems, and advising leadership on strategy. Initially, this includes hands-on responsibilities such as bookkeeping and invoicing, but over time you will build and mentor a finance team, shifting into a leadership and oversight role as the organization scales. If you are motivated by purpose, thrive in dynamic environments, and want to use your finance expertise to drive innovation in education, this is the role for you. Organisational Unit Function Finance & Accounting Lead full cycle accounting, including bookkeeping, AP/AR, payroll, invoicing, and reconciliations. Manage payroll processing and compliance, ensuring timely salary disbursement, statutory deductions (PF, ESI, TDS), and accurate record keeping. Implement and maintain payroll applications to streamline HR and compliance processes. Prepare and consolidate financial statements (Profit & Loss, Balance Sheet, Cash Flow). Develop budgets, forecasts, and MIS reporting to support strategic decision making. Manage accurate vendor payment, and client invoicing, collections, and disbursements. Compliance & Audit Ensure statutory compliance under Companies Act, Income Tax, GST, TDS, and NGO regulations. Coordinate annual audits, prepare audit ready documentation, and resolve discrepancies. Liaise with auditors, compliance consultants, and regulatory bodies. Banking Monitor and manage cash flow, and working capital across multiple projects. Oversee banking operations, loans, and donor/grant-related financials. Ensure transparent and efficient allocation of funds. Process & Systems Standardize and automate accounting workflows using Zoho Books, Tally, QuickBooks, or ERP systems. Build internal controls and SOPs for financial discipline and risk management. Identify opportunities for cost optimization and process efficiency. Leadership Serve as the single point of accountability for all finance and compliance matters, partnering closely with the Founders and operations leads. Provide direction, guidance, and mentorship to accounts/admin staff and interns. Coordinate effectively with external consultants, auditors, and compliance partners. Champion a culture of accuracy, timeliness, and financial discipline across the organisation. Over time, define and structure a lean finance function by setting up roles, workflows, and processes to support the organisation s growth at scale. This role reports directly to the Founders. The role seeks out guidance and support from the Leadership team. Communications (Internal/External) Report to and collaborate with Guidance, support and mentoring Consult, Collaborate, Project work Partners, Clients and affiliates External Bodies, Community groups, Community leaders Promote NagaEd Brand, Collaborate, Project work Bachelor s degree in Commerce/Finance; CA Inter/CA/CMA preferred. 7 10 years of progressive experience in finance, audit, and compliance. Strong knowledge of statutory requirements for companies and NGOs. Proven ability to manage both hands-on accounting tasks (including invoicing/bookkeeping) and strategic financial planning. Proficiency with Zoho Books, Tally, QuickBooks, or ERP systems. Excellent leadership, communication, and analytical skills. High integrity, adaptability, and ability to manage complex structures Proficiency in Zoho books or cloud accounting software (The company uses ZohoBooks as its primary) Advanced Excel skills (Pivot tables, VLOOKUP, financial data analysis). Prior leadership of finance or audit teams. Familiarity with Northeast India context.
The Program Manager (Programs Track) will support the Programs Lead in coordinating and executing the overall implementation of Mission SOAR Nagaland. The role ensures smooth planning, tracking, and reporting of program activities while liaising with government stakeholders, consortium partners, and field teams. The Program Manager (Program Track) will play a critical role in enabling the Programs Lead to focus on strategic leadership by handling operational, coordination, and documentation functions. Organisational Unit Function Support the Programs Lead in day-to-day coordination with the Department of School Education (DoSE), SCERT, NBSE, and other stakeholders. Track implementation milestones, ensuring timely progress against Mission SOAR s roadmap. Organize and document meetings (minutes, follow-ups, dashboards) with government, partners, and internal teams. Manage data requests, collation, and reporting for governance structures (Working Committee, Steering Committee, Advisory Board). Support logistics and operations for training, workshops, and field visits. Maintain program trackers, risk registers, and escalation logs. Assist with preparation of presentations, briefs, and reports for senior government officials. Troubleshoot operational barriers and escalate district-level challenges to senior leadership when needed. This role reports to the Programs Lead. Master s degree with 7 years of program management experience. Strong organizational and coordination skills. Ability to manage multiple stakeholders and priorities. Proficiency in MS Office/Google Suite; comfort with data management tools. Strong documentation and communication skills. Experience in the education sector is desirable, but not mandatory
At NagaEd, we re on a dedicated mission to cultivate a vibrant workplace and build a streamlined operational infrastructure that empowers our team to realise our vision. As the Operations Manager at NagaEd, your role is pivotal, driving efficiency in day-to-day operational functions, from HR and planning to process management and budgeting. You ll collaborate closely with other departments, driving strategies that align with our company s vision. We need a seasoned professional, someone with a proven track record in operations management, coupled with strong leadership and communication skills. Under the guidance of our Co-Founder, you ll lead the charge in solidifying our operational capacity, taking NagaEd to the next level in reshaping education. If you re ready to be part of this exciting journey and drive high-functioning teams, the role of Operations Manager at NagaEd is your opportunity. Provide visionary leadership to align the team with NagaEd s corporate mission and strategic objectives. Responsible for ensuring that day-to-day office operations run smoothly, creating a productive and organised workplace. Efficiently allocate resources through meticulous budget planning and management. Lead talent acquisition efforts, including recruitment, selection, and streamlined onboarding processes. Implement and improve HR policies and procedures to ensure a compliant and productive work environment Drive continuous improvement initiatives, enhancing operational processes for maximum efficiency and effectiveness. Identify, assess, and mitigate potential risks to safeguard the organisation s operations and investments effectively. Mentor and guide a high-performance team to cultivate a culture of excellence. Collaborate with vendors and suppliers, ensuring contract negotiation and timely deliveries. Manage budgeting processes and risk mitigation strategies to optimise financial strategies and resource allocation. This role reports directly to the Founder. The role seeks out guidance and support from the Founder Report to and collaborate with Guidance, support and mentoring Consult, Collaborate, Project work Partners, Clients and affiliates Promote NagaEd Brand, Collaborate, Project work You are a seasoned professional with a relentless drive to excel in the dynamic realm of digital education. Your ambition is aligned with NagaEd s mission to become the North East s premier digital education leader, and you re eager to take charge of our operations as we scale to new heights. Your track record demonstrates your ability to build and lead high-performing teams. You possess a keen understanding of how to optimise processes, allocate resources, and manage budgets effectively. Your strategic mindset enables you to set and achieve ambitious goals, always with an eye on delivering excellence. As the Operations Manager, your professionalism, leadership acumen, and operational expertise will be the driving force behind NagaEd s ascent to lead the digital education revolution in the North East. Master s degree in a relevant field and 7+ years of work experience Proven ability to ensure smooth day-to-day office operations, fostering productivity and organisation. Strong leadership and mentoring skills of high-performance teams, with a minimum of 3 years of team management experience. Strong background in overseeing a diverse portfolio of projects, ensuring successful execution, timely delivery, and alignment with corporate objectives. Experience in developing and managing budgets, with a focus on monitoring expenditures and optimising resource allocation. Proficiency in establishing key performance indicators (KPIs) and regularly reporting on operational performance. Demonstrated ability to work closely with various departments to streamline processes and contribute to overall business success. Proficiency in leveraging AI tools to enhance productivity, streamline processes, and support decision-making.