Operations Manager

8 - 12 years

5 - 8 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled Operations Manager with 8 to 12 years of experience in the hospitality industry, preferably in hotels and restaurants. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences.


Roles and Responsibility
  • Oversee daily hotel or restaurant operations to ensure smooth functioning.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Manage budgets, forecasts, and financial reports to optimize profitability.
  • Supervise staff, including training, scheduling, and performance evaluations.
  • Coordinate with various departments to ensure seamless service delivery.
  • Implement health and safety protocols to maintain a safe working environment.

Job Requirements
  • Proven experience in operations management within the hospitality sector.
  • Strong leadership and communication skills to motivate teams.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Excellent problem-solving skills to handle unexpected situations.
  • Knowledge of hotel or restaurant software and technology systems.
  • Ability to work under pressure and manage multiple tasks simultaneously.

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