Operations Manager

Job description:

The Operations Manager is responsible for planning, coordinating, and overseeing daily business operations to ensure efficiency, productivity, quality, and profitability.

Key Responsibilities:

Operations Management

• Manage and supervise daily operational activities
• Ensure smooth workflow across departments
• Implement operational policies and standard procedures
• Monitor productivity and operational efficiency

Planning & Process Improvement

• Develop operational plans aligned with business goals
• Identify process gaps and implement improvements
• Optimize resource utilization (people, time, and costs)

Team Management

• Lead, motivate, and supervise operational staff
• Assign duties, set targets, and monitor performance
• Conduct training and performance reviews

Financial & Resource Control

• Control operational expenses and improve cost efficiency
• Assist in budgeting, forecasting, and expense tracking
• Monitor procurement, inventory, and vendor management

Reporting & Compliance

• Prepare daily, weekly, and monthly operational reports
• Ensure compliance with company policies and legal standards
• Maintain accurate operational records and documentation

Coordination & Problem Solving

• Coordinate with management and department heads
• Resolve operational issues and escalations
• Support business growth initiatives

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or related field
• 1-3 years of experience in operations, administration, or management
• Experience in handling teams and multi-department operations

kills & Competencies

• Strong leadership and decision-making skills
• Excellent organizational and time-management abilities
• Problem-solving and analytical skills
• Strong communication and coordination skills
• Knowledge of MS Excel, reporting tools, and ERP/CRM systems

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement

Work Location: In person