Operations Manager

Job Description

Company DescriptionWelcome to Grand Continent Hotels – Experience True Hospitality Across India's Vibrant Cities. At Grand Continent Hotels, we redefine comfort, convenience, and luxury for travelers across some of India’s most dynamic destinations. Our hotels are designed to blend modern amenities with warm hospitality, offering guests a seamless balance of business efficiency and personal relaxation. From bustling corporate hubs to serene getaway destinations, our hotels provide a consistently premium experience. Our commitment goes beyond great rooms — we focus on creating inspiring spaces where guests can connect, collaborate, and celebrate. Role DescriptionThis is a full-time, on-site Operations Manager role located in Dwarka. The Operations Manager will oversee day-to-day operations, manage staff, coordinate with departments to ensure smooth operations, and maintain high-quality standards in customer service. The role involves implementing strategies to optimize efficiency, resolve operational issues, and enhance guest satisfaction. Qualifications & Experience Strong leadership and management skillsMinimum of 10 years experience in hospitality or hotel managementExcellent communication and interpersonal skillsAbility to problem-solve and make effective decisionsKnowledge of budgeting and financial managementExperience in staff training and developmentAttention to detail and organizational skillsBachelor's degree in Hospitality Management or related fieldManage budgets and financial plans and control expenditureMaintain statistical and financial recordsPlan and organize accommodation, catering and other hotel servicesPromote and market the businessManage staff and provide training when necessaryResolve problems and handle complaints from customersEnsure that all rooms and public areas are clean and tidyEnsure security is effectiveCarry out inspections of property and servicesInterested candidate may please send your resume to - shweta.suryavanshi@grandcontinenthotels.com#jobs@grandcontinenthotels#Hotelsjobs#Gujaratjobs#Hiringforhotels#Operationsmanagerjobs#Dwarkagujaratjobs