Operations Manager

🎯 We’re Hiring: Operations Manager at Goofy Golf, Kolkata!

Company Description

⛳ Kolkata’s first-ever themed indoor mini golf—and it’s also the largest in India. Designed as a one-of-a-kind family entertainment and leisure destination, we combine innovative design, world-class experiences, and hospitality to bring something truly unique to the city. Our mission is to create a vibrant, safe, and engaging space where guests of all ages can enjoy memorable moments together.

Role Description

This is a full-time on-site role for a hands-on, energetic Operations Manager. The Operations Manager will be responsible for overseeing and organizing daily operations, managing staff, ensuring high levels of customer satisfaction, maintaining inventory and resources, and ensuring compliance with safety regulations. The role involves strategic planning to improve operational efficiency and overseeing financial management tasks. You’ll be the driving force behind everything that makes Goofy Golf special — from ensuring guests have a fantastic time on the course to coordinating our café and party room experiences. The role is based in Kolkata.

What you’ll do:

🏌️‍♀️ Oversee daily operations and staff schedules

☕ Ensure seamless service across our golf arena and café

📊 Track performance and assist in growth strategies

🎉 Support marketing, events, and bookings

💬 Handle customer feedback and enhance guest experience

Qualifications

• Strong organizational and managerial skills
• Excellent written and verbal communication skills
• Experience in customer service, hospitality, F&B, or service industry is required
• Ability to work independently and handle multiple tasks
• Bachelor's degree in Hospitality, Business Administration, Management, or related field

Location

If you love creating great experiences and want to grow with a unique entertainment brand, we’d love to hear from you!

👉 Apply now or email us at thegoofygolf@gmail.com