Operations Manager

Job Posting: M-Assist Manager

Location: Gurugram, Haryana (FPIPL HQ)

Company: Freecia Professional India Pvt. Ltd. (FPIPL)

Apply at: hr@freecia.in

Immediate Hiring | Full-Time | On-Site

About the Role

FPIPL is seeking a dynamic and data-driven M-Assist Manager to oversee and optimize our CRM & Sales Management Software operations. The role involves ensuring real-time sales reporting, smooth functioning of the M-Assist system, and performance discipline across regional managers and BDEs.

This position is ideal for someone who blends technical acumen, operational discipline, and leadership to drive accountability and efficiency across teams.

Key Responsibilities (KRAs)

· • Monitor real-time entries, attendance, route plans, and T+1 reporting on M-Assist daily.

· • Review and update month-wise sales projections, state-wise achievements, and daily dashboards.

· • Identify non-reporting or underperforming team members; generate weekly discipline reports.

· • Ensure data entered by sales executives is accurate, complete, and validated against billing records.

· • Conduct periodic training on M-Assist usage for managers, BDEs, and new joinees.

· • Generate MIS reports for management review — region-wise sales, active users, and attendance compliance.

· • Work closely with Operations and HR to align sales reporting, attendance, and incentive data.

Prerequisites / Requirements

· • Minimum 2–4 years of hands-on experience with CRM or sales tracking software (M-Assist preferred).

· • Excellent command of Excel, Google Sheets, and analytics dashboards.

· • Strong managerial and communication skills; ability to lead team compliance.

· • Soft-spoken yet assertive in following up with zonal heads & sales executives.

· • Highly organized, disciplined, and proactive in problem-solving.

· • Minimum Graduation; MBA preferred.

Why Join FPIPL

Be part of a fast-growing, innovation-driven professional haircare company managing brands like Proads Professional, ColorNow, and Freecia Professional — where people, performance, and passion come together to create success stories.

To Apply

Send your resume to hr@freecia.in

Subject Line: Application – M-Assist Manager (FPIPL)

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Work Location: In person