Operations Manager

• 3+ years of experience** in **clinic/hospital administration, hospitality, cosmetic clinic, or wellness center management**.
• Location: Vennala, Kochi, Kerala
• Salary Range: ₹40,000 – ₹50,000 per month (based on experience)
• Industry : Wellness / Healthcare / Hospitality / Cosmetics
• Job Type : Full-time

About Us:

• We are a premium wellness clinic opening soon in Kochi (Vennala), offering advanced wellness therapies including
• Diet & Lifestyle Counseling,
• Detox Treatments,
• IV Nutritional Therapy,
• Ozone Therapy, EECP,
• FIR Sauna, and more
• We are looking for an experienced **Clinic Manager/ Business Development Manager ** to oversee operations, administration, Marketing, Business development and ensure smooth functioning of our facility.

Key Responsibilities:

• Manage **day-to-day operations** of the wellness clinic, ensuring high standards of patient care and service.
• Oversee **appointment scheduling, staff coordination, inventory management, and facility maintenance**.
• Ensure compliance with **healthcare regulations, hygiene standards, and patient confidentiality**.
• Ensure Revenue growth and patient volume, Identify and develop new revenue streams, partnerships, and referral networks
• Handle **patient inquiries, feedback, and grievance resolution** to maintain customer satisfaction.
• Supervise **front desk, therapists, nurses and support staff**, ensuring smooth workflow.
• Assist in marketing initiatives, promotions, and community engagement to attract clients.
• Supervise to Maintain financial records, billing, and expense tracking in coordination with the accounts team.
• Implement SOPs, staff training, and performance monitoring for operational efficiency.

Requirements:

• 3+ years of experience** in **clinic/hospital administration, hospitality, cosmetic clinic, or wellness center management**.
• Strong **organizational, leadership, and communication skills**.
• Familiarity with **wellness therapies, medical terminology, or aesthetic treatments** is a plus.
• Proficiency in **MS Office, billing software, and appointment management systems**.
• Ability to work in a **fast-paced, client-focused environment**.
• Degree in **Hospitality, Healthcare Management, Business Administration, or related field** preferred.

Why Join Us?

Opportunity to lead a **premium wellness startup** with growth potential.

Work in a **positive, healing-focused environment**.

Interested candidates may apply with their updated resume.

Experience:

• Wellness Clinic / Hospitality/Cosmetic/: 3 years (Required)

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person