Operations Manager

Operations Manager – Physique Ascension Club

Sector 66, Gurgaon, India

Physique Ascension Club, India’s largest and most luxurious gym, is seeking an experienced Operations Manager to oversee daily operations and deliver a world class member experience. The club features a 30,000 sq. ft. premium facility with advanced training zones, recovery amenities, and cutting edge equipment, and is owned by India’s first IFBB Pro and Olympian. This role is ideal for a hospitality driven leader with a strong passion for fitness, team management, and operational excellence.

Role Summary

The Operations Manager is responsible for the smooth functioning of all gym operations, including member satisfaction, sales support, staff performance, facility standards, and business growth. The role focuses on leading teams, optimizing processes, driving retention, and ensuring the consistent delivery of a luxury fitness experience.

Key Responsibilities

• Oversee daily gym operations to ensure service excellence and member satisfaction.
• Support sales and marketing initiatives to drive revenue and business growth.
• Hire, train, schedule, and manage staff to maintain high performance standards.
• Conduct team meetings, set goals, monitor KPIs, and provide regular coaching and feedback.
• Ensure high member retention through proactive issue resolution and relationship building.
• Maintain facility cleanliness, equipment functionality, inventory, payroll, and staffing efficiency.
• Ensure compliance with company policies, procedures, and operational standards.

Candidate Profile

• Bachelor’s degree in business, hospitality, or a related field.
• Minimum two years of management experience, preferably in hospitality, luxury services, or fitness.
• Strong leadership, organizational, and financial management skills.
• Passion for fitness, wellness, and delivering premium customer experiences.
• Ability to work flexible hours including evenings and weekends.

What We Offer

• Competitive salary with performance based incentives.
• Paid leave, holidays, and structured work life balance.
• In house sales and leadership training with continuous mentorship.
• Free gym membership, employee perks, and daily workout time.
• Clear growth path within a premium fitness brand.

Why Join Us

Physique Ascension Club is a luxury fitness destination redefining the Indian fitness industry. This is an opportunity to work alongside an elite Olympian athlete, lead operations at the country’s largest gym, and make a meaningful impact in a high performance fitness environment.

Interested candidates may apply with their resume and a brief cover letter highlighting their management experience and passion for fitness.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person