Operations Intern

Job Description

Job Title: Operations Intern Location: Gurugram (On-site) Duration: 3–6 Months (with possibility of full-time conversion) Company: KwikMedi – Fast, Reliable At-Home Health Services About KwikMedi: KwikMedi is a fast-growing health-tech startup committed to making healthcare more accessible and efficient. We specialize in doorstep medicine delivery and health checkup services in partnership with leading diagnostic labs. Key Responsibilities: Identify and contact potential pharmacy partners through outbound calls to generate leads and explain KwikMedi’s value proposition clearly and convincingly. Schedule meetings for the Business Development (BD) / Field Sales team and follow up with leads to ensure engagement. Handle inbound calls and inquiries, converting them into onboarding opportunities. Make structured feedback calls to pharmacies after sales team visits, assess interest, and take ownership of onboarding where applicable. Manage end-to-end onboarding process – from document collection and verification to successful registration. Maintain accurate and up-to-date partner data in CRM tools and Google Sheets. Coordinate with internal teams (marketing and operations) to ensure smooth communication and partner satisfaction. Assist in improving operational processes based on partner feedback and on-ground insights. Support general operational and documentation tasks as needed. Requirements: Strong verbal and written communication skills in both Hindi and English. Confident, persuasive, and target-driven with a proactive attitude. Willingness to learn and adapt in a fast-paced startup environment. Basic understanding of the healthcare/pharmaceutical sector is a plus. Familiarity with tools like Google Sheets, Microsoft Excel, and CRM systems (e.g., Zoho, HubSpot) is a bonus. Organized, detail-oriented, and capable of handling multiple responsibilities. Perks: Certificate of Internship Performance-based stipend/incentives Opportunity for full-time placement post internship Hands-on exposure to startup operations and healthcare partnerships Show more Show less