Operations Executive

The Derma Studio is a fast-growing natural skincare and wellness brand. We’re looking for a reliable, detail-oriented Operations & Fulfillment Associate to manage day-to-day backend processes including order receipt, packing, dispatch, stock maintenance, and basic accounts checking. Key Responsibilities: 🛒 Order Management Receive and verify daily customer orders (website + marketplace if applicable) Check order details (product, quantity, address) and print shipping labels/invoices 📦 Packing & Dispatch Carefully pack skincare products for individual and bulk orders Ensure proper labeling, protective packaging, and aesthetic presentation Coordinate pickups with delivery partners (e.g., Shiprocket, Delhivery, India Post) 💳 Payment & Tracking Confirm online payment status for each order Maintain order-wise records of payment receipts (UPI, bank, COD) Update customers with tracking numbers and delivery status if needed 📊 Inventory & Stock Upkeep Keep daily count of raw materials, packaging, and finished products Update stock logs for sold, returned, or damaged goods Coordinate low-stock alerts for timely production or reordering 🧾 Admin & Coordination Maintain Excel/Google Sheet records of dispatches and payments Assist in courier claims, return orders, and basic customer coordination Skills & Requirements: Honest, punctual, and detail-oriented Ability to work independently and take ownership Basic computer knowledge (Excel, WhatsApp, Email) Ability to lift and manage inventory boxes Fluent in Hindi + basic English Past experience in packing, dispatch, or D2C operations preferred (not mandatory) What You Get: Be part of a growing, clean beauty brand Learn real-time e-commerce operations Hands-on exposure to modern packaging, logistics & dispatch systems Performance-based growth opportunities To Apply: Send your resume or a short introduction to: [Your Email or WhatsApp Number] Subject: “Application – Fulfillment & Operations Associate”