Operations Executive

Operations Executive – Mumbai (Head Office)

Location:

CTC:

Department:

Type:

About Rentkar

Rentkar

access over ownership

Role Overview

Operations Executive

Key Responsibilities

1. Inventory Management & Reporting

• Manage and reconcile inventory across all categories (PS5s, laptops, cameras, guitars, accessories, etc.)
• Conduct periodic stock audits, track inflow/outflow, and ensure accuracy in records
• Create

  Advanced Excel reports

  on stock availability, repairs, part replacements, and requirements
• Monitor

  turnaround time (TAT)

  for product readiness and maintain inventory flow efficiency

2. Quality Control

• Oversee inspection, cleaning, and functionality testing of products
• Identify damaged or faulty items and coordinate repairs or replacements
• Maintain high quality standards before every dispatch

3. Customer Handling

• Address customer queries and complaints

  politely and professionally

  , even during odd hours if required
• Demonstrate patience, empathy, and proactive problem-solving in escalations
• Coordinate with internal teams for replacements, pickups, or issue resolution

4. Logistics & Partner Management

• Coordinate

  intra-city

  and

  inter-state

  logistics for dispatches and returns
• Maintain strong relationships with courier/logistics partners
• Track shipments, resolve delivery issues, and ensure timely movement of high-value products

5. Reporting & Process Improvement

• Prepare daily/weekly/monthly operational reports covering:
• Stock status
• Pending repairs
• Delivery turnaround
• Customer escalations and resolutions
• Suggest process improvements for faster fulfillment and better inventory control

Required Skills

• Proficiency in Excel & Advanced Excel

  (Pivot Tables, VLOOKUP, Conditional Formatting, Reports)
• Strong analytical and documentation skills
• Clear communication in

  English & Hindi

  (Marathi preferred)
• Ability to multitask under pressure with attention to detail
• Understanding of logistics workflows and coordination

Experience

• 1–3 years

  in operations, logistics, or inventory management
• Prior experience in

  D2C

  ,

  rental

  , or

  logistics startups

  preferred
• Exposure to handling

  high-value electronics or gadgets

  is a plus

Bonus Advantage

• Worked in a

  D2C

  ,

  logistics

  , or

  rental

  startup
• Experience managing

  high-value consumer electronics

• Familiar with

  Mumbai routes and local delivery networks

• Immediate availability

  to join is a strong advantage 🚀

Who You Are

• Calm, detail-oriented, and customer-first
• Comfortable managing multiple moving parts
• Excited to be part of a fast-paced startup shaping India’s rental revolution