Operations Executive

JOB SUMMARY

We are looking for an Operation Executive (Female) to manage our company’s recruiting, learning and development and employee performance programs.

· Strategic planning and execution: Develop and implement operational strategies and procedures that align with the company's long-term goals. Analyse and identify areas for process improvement and greater cost-efficiency.

· Team leadership and management: Supervise and mentor cross-functional teams, fostering a culture of high performance and productivity. Handle recruiting, training, scheduling, and performance evaluations for employees.

· Financial and budget management: Oversee operational budgets, forecast future needs, and identify cost-saving opportunities without compromising quality.

· Quality assurance and compliance: Implement and maintain quality control standards for products and services. Ensure that all operations comply with internal company policies,

· Performance monitoring and reporting: Use key performance indicators (KPIs) to track operational metrics. Prepare and present regular reports to senior management detailing performance, risks, and growth opportunities.

· Problem-solving and risk management: Identify potential operational risks and develop mitigation strategies. Address day-to-day challenges and resolve conflicts effectively to minimize disruptions.

· Deal with and investigate employee complaints without any bias.

· Resolve disputes and other possible issues within the company.

· Counsels the patient and family/significant others in meeting nursing and related needs.

· Participates in and presents in-service programs.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Supervises and teaches other nursing personnel.

· Is available for on-call duty nights, weekends and holidays, as assigned.

· Manage Clients as per the requirement and maintain data base of Clients.

Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.

Responsibilities

• Design compensation and benefits packages
• Implement performance review procedures (e.g. quarterly/annual and 360° evaluations)
• Implement effective sourcing, screening and interviewing techniques
• Assess training needs and coordinate learning and development initiatives for all employees
• Monitor department’s budget
• Manage employees’ grievances
• Create and run referral bonus programs
• Measure employee retention and turnover rates
• Oversee daily operations of the HR department

Requirements and skills

• Proven work experience as an Operation Executive, or similar role
• Experience with full-cycle recruiting
• Demonstrable leadership abilities
• Solid communication skills
• MBA in Marketing & Human Resources Management or relevant field

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Education:

• Bachelor's (Required)

Experience:

• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person