Operations Coordinator / Senior Operations Coordinator

Job Description

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview Gallagher Center of Excellence (GCOE) is seeking to hire an Operations Coordinator / Senior Operations Coordinator for the GCOE Business Enablement vertical. The role Operations Coordinator / Senior Operations Coordinator will be part GCOE Business Enablement vertical and will be of dedicated support to Gallagher Benefits Services , Other Global division. Gallagher Benefit Services US is looking for a dynamic Operations Coordinator / Senior Operations Coordinator to support the delivery of our comprehensive business strategy. In this role, you will provide project management support for US and other Global campaigns. You’ll coordinate with various, divisional team members, key stakeholders and central services such as the Art department, content team, web and digital teams to assist in executing engaging campaigns. This role requires someone who is organised, with a keen eye for detail, able to meet deadlines and work successfully in a team environment. Responsibilities How you'll make an impact Develop and maintain project plans and campaign plans. Assist with creating and maintaining planning documents, reporting and budget documents using PowerPoint presentations and reporting tools eg: Excel Create and manage engaging content in collaboration with the Global team. Project manage campaigns through various Gallagher’s Global teams. Develop and maintain collateral for internal and external audiences, ensuring alignment with brand guidelines and business objectives. Analyse and report on the performance of activities to identify improvements and ensure effective outcomes. Assist in delivering group projects and initiatives for Gallagher Benefit Services US. Ensure the Gallagher brand is consistent; ensure the brand is integrated appropriately throughout all collateral and local/regional initiatives (seminars, events, association content, etc.) Collaborate with the team to deliver plans across online and offline channels and thought leadership. Reporting including mid-year reviews Conference Season - support with email sends and attendee lists Various newsletters -. Support with email sends and copy Editorial calendar - support gathering info and inputting for the year. Qualifications About you Minimum Required Degree: Bachelor’s /Master’s degree in Business Administration, Communications or related field, and 5-8 years professional experience Bachelor’s or Master’s degree / equivalent qualification in Project Management and a strong interest to transition to an operations management and coordination Experience: 5-8 years in relevant role Oversee multiple programs, align with objectives, improve processes Expert program management, strategic leadership, resource allocation Strong technical skills across Microsoft Office Suite Knowledge, Skills And Ability Proven record of successful project management Experience executing projects that resulted in increased brand visibility and sales leads Strong communication skills Excellent time management and organizational skills Experienced in creating scorecards, dashboards or other relevant reports Experienced in creating plans and managing budgets Experience in delivering compelling campaigns, and other associated sectors Relevant industry experience Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Show more Show less