Join Thomson Reuters as a Business Operations Analyst, where you'll play a key role supporting Finance & Accounting Operations through system expertise, process improvement, and cross-functional collaboration. Be part of a dynamic team driving impactful projects for industry-leading tax and accounting solutions.The Business Operations Analyst will support the projects and day-to-day activities of the Finance & Accounting Operations Team.The responsibilities of this position will be focused on supporting the system(s)-related operations tasks. The position will also support other Business Operations work as assigned by Finance & Accounting Operations management.
About the Role:
- Serve as a knowledge expert/SME for internal systems (EMS and Flash)
- Perform user acceptance testing and release testing for each EMS and Flash release
- Maintain policy (S-Ox required) documentation and backup related to Business Operations functions
- Administer and manage the data import and export needs of Tax & Accounting Professionals systems
- Collaborate with Business Intelligence, Business Operations and MIS to ensure project readiness and product roll-outs
- Serve as a resource for Sales Tax Issues, Licensing & Piracy and Web Services billing questions
- Utilize ServiceNow to support the business systems
- Will be involved in enterprise wide projects
- Work on other projects as assigned
About You:
- Bachelors degree or equivalent experience
- 3-6 years of relevant experience required.
- Hybrid Work Mode: 2-3 days Mandatory Work from Office every week.
- Ability to adapt quickly to changing priorities and manage change smoothly
- Thorough understanding of MIS-supported Internal Systems
- Thorough understanding of Tax & Accounting Professionals business processes and rules
- Ability to create project and process documentation
- Strong written and verbal communication
- SQL query skills and Microsoft Excel skills desired
- Related experience in Order to Cash, Cash Applications, Order Management or credit collection are highly preferred.
- Experience in process improvement initiatives
- Possess strong initiative and ability to self-direct
- Strong analytical & reasoning skills
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.Learn more on how to protect yourself from fraudulent job postings here.More information about Thomson Reuters can be found on thomsonreuters.com.
