Operations Analyst- Insurance Vendor management

Job Title: HR & Vendor Management Analyst Benefits & Wellbeing

Location:

Job Summary

HR & Vendor Management Analyst

Key Responsibilities

Vendor & Contract Management

• Manage end-to-end vendor operations including

  onboarding, purchase orders, invoice tracking, and contract compliance

  .
• Collaborate with HR, Finance, and Procurement teams to ensure timely payments and SLA adherence.
  
• Conduct regular vendor performance reviews and support third-party governance activities.
  
• Identify risks, address vendor escalations, and maintain audit-ready documentation.
  

HR Benefits & Wellbeing

• Support

  life & medical insurance policy administration, premium reconciliation, and final settlements

  .
• Handle employee benefits programs, gratuity, and payouts with accuracy and compliance.
  
• Maintain HR dashboards (headcount, transfers, exits) and publish periodic reports for leadership.
  
• Manage SharePoint and ServiceNow documentation for HR policies, processes, and associate issues.
  
• Partner with stakeholders on

  learning, wellbeing, and employee engagement initiatives

  .

Data & Reporting

• Ensure accuracy in HR and vendor data through reconciliations and validations.
  
• Create and publish dashboards, reports, and metrics to track process performance.
  
• Support compliance, audits, and regulatory filings.
  

Profile Requirements

• Education:

  MBA in HR, Business, or related field preferred.

• Experience:

  2–4 years in

  HR operations, vendor management, contract management, or employee benefits administration

  .
• Strong skills in

  Excel, reporting, and HRIS tools (SAP Fiori/SAP GUI, PeopleSoft, ServiceNow, SharePoint)

  .
• Excellent

  communication and stakeholder management

  skills.
• Experience in

  insurance/benefits processes, PO management, and SLA-driven service delivery

  .
• Highly organized, detail-oriented, with ability to multitask in a fast-paced environment.