Posted:1 hour ago|
Platform:
Work from Office
Full Time
The purpose of the role is to provide effective Operational support to the process and actively resolve hospital operations issues.
Positions are available at Palwal and with our affiliates in Rewari and Rohtak. Please mention location preference before applying.
Taking Care of all incoming help requests from patients, direct contact or via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all patients queries
Deliver excellent patient care services
Partner with team leaders / managers to identify training and learning issues to better serve the operational needs.
Update job knowledge by participating in self-learning opportunities.
Tula Hospital
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