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2.0 - 7.0 years

1 - 4 Lacs

pune

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Responsible for the full-life cycle of sourcing, attracting, interviewing, and offer process. Partner with hiring managers to assess their technical talent requirements and advising on the best hiring strategy. Develop and execute innovative sourcing strategies for active and passive candidates. Conduct behavioral-based interviews to assess both technical baselines as well as skills to be successful. Focus on providing a great candidate experience at every opportunity What Cowbell needs from you: Bachelors degree or equivalent work experience Must have 3+ years Technical Recruiting experience; 2 years of which are in a fast paced, start-up environment Must have exceptional attention to details, be highly organized and the ability to handle multiple and constantly shifting priorities Track record of closing passive and active technical talent in a competitive market Experience in a fast-paced and transparent work environment. Possess excellent people skills, a flexible mindset, team-first approach, and a sense of humor! What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

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**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Adeeba - 7975182651 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Adeeba - 7975182651 / 9964080000 or visit jobshop.ai to explore other open positions with us

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6.0 - 8.0 years

12 - 15 Lacs

bengaluru

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Key Responsibilities: Understand operational requirements and research best practices to design and implement efficient processes and tools. Lead and manage a team of 10+ FTEs to consistently deliver high-quality customer service. Foster a collaborative and performance-driven team environment. Drive team effectiveness, motivation, and accountability to achieve business outcomes. Prepare and analyze MIS reports to support performance tracking and decision-making. Interact with customers to address queries and ensure high satisfaction levels. Coordinate and monitor daily team activities and ensure timely task completion. Handle and respond to written and electronic communication professionally. Eligibility Criteria: Experience: Minimum 4 years of experience in the BPO/KPO industry, specifically in the Insurance domain. Team Management: Minimum 1 year of experience as a Team Lead (on paper) and must be currently designated as a TL. Team Size: Should have managed a team of 10 or more associates. Mandatory Key SkillsCold calling,Lead generation,sales Development,Outbound Marketing,CRM Tools,Insurance Process*

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Sara - 7026022000 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sara - 7026022000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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5.0 - 7.0 years

9 - 10 Lacs

bengaluru

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Shift: Night Shift (US Hours) Experience & Skills Required: Minimum 5+ years of experience in General Insurance or Commercial Insurance (mandatory). At least 2+ years of proven team handling experience (mandatory). Strong understanding of insurance processes, compliance, and customer handling. Excellent verbal and written communication skills. Prior experience in the BPO/KPO industry preferred. Proficient in MIS reporting, KPI tracking, and day-to-day process operations. Should be comfortable with night shifts and working in a dynamic, performance-driven environment. Mandatory Key Skills process operations,insurance processes,compliance,customer handling,team handling,MIS reporting*,KPI tracking*

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1.0 - 5.0 years

3 - 4 Lacs

gurugram

Work from Office

Outbound calling, Outbound Sales, Health , Term, Life Insurance sales experience is mandatory ( Minimmum 6 months ) 6 days working, WFO Rotational shifts ( For Girls shifts only till 7 PM ) Incentives upto 30k/month Good Spoken English is required

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Ameen- 9538429000 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Ameen- 9538429000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Fardeen - 91106 52500 or 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Fardeen - 91106 52500 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 4.0 years

2 - 3 Lacs

bengaluru

Work from Office

International Insurance voice Process UK shift (12:30 pm -9:30pm) Week off :Sat,sun Brookfield Salary: up to 28k to 30,000 (graduates with experience) Experience: Minimum 1 year of Experience in international voice process 2 Way Free cab

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Fardeen - 91106 52500 or 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Fardeen - 91106 52500 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 1.0 years

1 - 1 Lacs

pune

Work from Office

Key Responsibilities: claim verification through video calls, review documents, confirm authenticity, assess policy coverage, prepare accurate reports, maintain proper records, ensure compliance, and update claimants with clear communication. Flexi working

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1.0 - 3.0 years

1 - 2 Lacs

kochi, ernakulam

Work from Office

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Location: AMR Tech Park, Bommanahalli Shift: Rotational Night Shifts Work Days: Monday to Friday (Saturday & Sunday Off) Salary Package Freshers: 21,400 Take-Home Experienced: Up to 35,000 + Incentives Requirements Excellent spoken English 6 months1 year of experience preferred (Freshers with strong English can apply) Comfortable working in night shifts Immediate joiners preferred Perks & Benefits Fixed Weekend Off (Sat & Sun) Two-Way Free Cab Facility Great Pay + Incentives Work in an MNC Environment with Career Growth Opportunities For More Details Call HR Zaiba On -9036246000 / 9964080000 or visit Our Website Which is jobshop.ai to explore other open positions with us

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3.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

JOB DESCRIPTION POSITION 8: TEAM LEADER ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Management Level Industry Type Mid Management Insurance, Service Industry Visit customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim registrations) based on the report. Coordinate with front end team and help in getting the claims registered Conduct weekly/monthly one on one review with the team members to understand their concerns and help simplify the process Review the claims dump along with front end team and take necessary action for IR raised, reopening the claims, dummy claims as appropriate Review the feedback received from the customers. Rework on the low ratings and identify the areas of improvement and implement process improvements Team management Preferably experience in customer service in Health Insurance & TPA Industry 4-6 years of overall experience in service industry Relevant Experience Demonstrated abilities if any Technical Competencies Process knowledge MS Office Medi Buddy Portals Behavioral competencies Problem Sloving Active listening People Management Excellent Communication

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Call HR Sara - 6360065554 / 9964080000 or visit jobshop.ai to explore other open positions with us Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-48k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds- 1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sara - 6360065554 / 9964080000 or visit jobshop.ai to explore other open positions with us

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8.0 - 13.0 years

5 - 13 Lacs

noida

Work from Office

QA/Quality Lead-Insurance background Quality roles Graduate/PG Excellent communication Exp: 3.5 Years to 15+ years **Relevent exp into Insurance domain ,Claims and Quality mandatory** US Shift Both way cab Location-Noida Contact-9220771924 Akanksha Required Candidate profile - Graduation mandatory - Min exp 3.5 yrs to 15+yrs - Mandatory exp in Insurance background (voice/non voice/baackend) - **Specifically into Claims and Quality Expert**

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7.0 - 12.0 years

8 - 10 Lacs

bengaluru

Work from Office

Job Title: Assistant Manager Insurance Process Bangalore 7+ Years Location: Bangalore (No relocation candidates) Summary: As an Assistant Manager – Insurance Process, you will be responsible for leading and managing a high-performing insurance/BFSI operations team. This role requires strong leadership, proven international operations exposure, and expertise in delivering process excellence. You will oversee team performance, manage transitions, and ensure smooth onboarding of services while driving operational efficiency in a dynamic work environment. Your Future Employer: Join a global leader in insurance, risk management, and consulting, where integrity and innovation drive every solution. Be part of a purpose-led team committed to creating meaningful impact for clients and communities. Responsibilities Operations Leadership: Oversee daily insurance/BFSI process operations, ensuring adherence to SLAs and quality standards. Team Management: Lead and mentor a team with 1.8+ years to 7 years of people management experience, ensuring performance and engagement. Transition & Onboarding: Drive seamless transition and onboarding of new services. International Collaboration: Engage with global stakeholders; leverage onshore travel experience where applicable. Attrition & Shrinkage Management: Implement strategies to control attrition and shrinkage effectively. Process Excellence: Foster continuous improvement and ensure compliance with policies and best practices. Shift Management: Work in rotational shifts (morning, afternoon, and night) and manage team schedules accordingly. Requirements Minimum 7+ years of total experience in insurance/BFSI/international operations. Currently working as an Assistant Manager (on paper) with 1.8+ years of team handling experience. 8–15 years of domain experience with proven leadership in AM/Team Lead/DM roles. Strong understanding of insurance processes and relevant certifications/designations preferred. Experience managing transitions, onboarding, attrition, and shrinkage. Bachelor’s degree required. Comfortable working from office (5 days a week) and in rotational shifts. What is in it for you? Opportunity to lead operations for a global insurance process. Collaborative and growth-oriented workplace. Competitive salary and employee benefits. Exposure to international operations and global client management. Reach Us: Interested candidates can apply by sending their resume to – tanu@crescendogroup.in Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a large volume of applications daily, so it may be difficult to respond to each candidate individually. If you do not hear back from us within one week, please assume your profile has not been shortlisted. Your patience is highly appreciated. Scam Alert: Scammers may misuse Crescendo Global’s name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert!

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8.0 - 13.0 years

7 - 15 Lacs

noida

Work from Office

QA/Quality Lead-Insurance background Quality roles Experience: 3.5 Years to 15+ years ( Relevant Experience Only) US Shift Location Noida only graduation can be considered. Amit Gandhi 9910877518 amit.imaginators@gmail.com

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1.0 - 5.0 years

2 - 3 Lacs

bengaluru

Work from Office

We are hiring Customer service Executive Profile for Bangalore Lalbagh Location If you have a similar experience apply on this Executive Customer Service Reputed Automobile Dealership for Tata Motors Ltd., looking for talented youngsters to join their Motor Insurance team at Central Bangalore. You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team, answering customer queries and working on dedicated software. The ideal candidate is a quick learner, customer-centric, good communicator and computer skilled. Entry level position for B.Com, B.Sc Graduates of 22-26 yrs age, with minimum 1 year of experience in customer-facing roles preferable. Necessary training provided at induction and at regular intervals. Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc. Required skills : Good communication skills, both verbal and written Team-player, quick-thinking and courteous Fast, adaptable learner with good working skills in MS Excel. Fluency in English and Kannada compulsory Job Description : Understand customer queries and needs, explain policy features and benefits clearly, provide optimised solutions Maintain all records on dedicated software, stay up-to-date on changes Co-ordinate with sales team and close successful leads by issuing policies Maintain reports and other back-end work Any other related work as assigned by supervisor

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0.0 - 1.0 years

1 - 3 Lacs

mumbai

Work from Office

Key Responsibilities MIS & Reporting Policy Renewals Quotations & Proposals Market Research Client Support Cross-Team Collaboration Qualifications: Graduate in Insurance or related field. Freshers are preferred or maximum 1 year experience Provident fund

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1.0 - 6.0 years

4 - 4 Lacs

mohali

Work from Office

Department: Insurance Reports To: Team Lead/Manager Job Summary: The Process Associate Insurance will be responsible for handling insurance-related processing tasks, including policy issuance, renewals, endorsements , and basic client coordination. The role primarily involves working with insurance documentation, maintaining compliance timelines, and ensuring accurate data entry across systems. Key Responsibilities: Insurance Operations & Processing: Process new insurance business , renewals , and endorsements . Work across key insurance categories such as: Home and Contents Private Motor Business Insurance Commercial Property Issue Certificates of Currency (COC) and other relevant policy documents. Follow up via email for pending documentation or clarifications. Maintain pre-renewal timelines and ensure accurate processing through insurance platforms. Compliance & Documentation: Ensure documentation is in line with internal compliance policies. Assist in collecting and organizing basic compliance documents such as COC and LOA. Update records and trackers as per internal workflow requirements. Software & Tools Exposure: Zoho CRM policy and contact management Insight for quoting and policy processing Outlook professional email communication SharePoint document access and storage Familiarity with Sunrise and SCTP platforms is a plus Required Skills: Basic understanding of general insurance processes Good communication and email etiquette Attention to detail and ability to follow standard procedures Ability to manage time effectively and meet deadlines Willingness to learn and adapt in a team environment Work Schedule: Full-time role as per company shift timings Adherence to company policies and task deadlines Schedule: Day shift Application Question(s): Do you have experience in handling insurance processes for the Australia and New Zealand markets? Education: Bachelor's (Required) Experience: Insurance processing: 1 year (Required)

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1.0 - 2.0 years

3 - 5 Lacs

visakhapatnam, andhra pradesh, india

On-site

Job Details Job Title Claims Specialist Location Hyderabad Experience Required 5+ years Notice Period Immediate to 30 days Shift Timings 630 PM to 330 AM IST (US Shifts) Role Overview We are looking for an experienced Claims Specialist to support claims processing and management in the US insurance process. The candidate will focus on evaluating and processing claims while ensuring compliance with industry standards. Key Responsibilities Review and process insurance claims and related documentation. Conduct claims assessments, ensuring accuracy and completeness. Coordinate with brokers and carriers to gather necessary information. Prepare claims reports and ensure timely follow-up on pending claims. Maintain accurate records in claims management systems. Ensure compliance with industry regulations and internal guidelines. Collaborate with team members to resolve claim issues and provide necessary support. Qualifications Bachelor s degree in any field. 5+ years of experience in claims processing, with exposure to the US insurance market. Strong analytical, organizational, and problem-solving skills. Excellent communication and customer service skills. Proficiency in claims management software and tools. *References are highly appreciable.....!!!!!

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1.0 - 2.0 years

3 - 5 Lacs

hyderabad, telangana, india

On-site

Job Details Job Title Claims Specialist Location Hyderabad Experience Required 5+ years Notice Period Immediate to 30 days Shift Timings 630 PM to 330 AM IST (US Shifts) Role Overview We are looking for an experienced Claims Specialist to support claims processing and management in the US insurance process. The candidate will focus on evaluating and processing claims while ensuring compliance with industry standards. Key Responsibilities Review and process insurance claims and related documentation. Conduct claims assessments, ensuring accuracy and completeness. Coordinate with brokers and carriers to gather necessary information. Prepare claims reports and ensure timely follow-up on pending claims. Maintain accurate records in claims management systems. Ensure compliance with industry regulations and internal guidelines. Collaborate with team members to resolve claim issues and provide necessary support. Qualifications Bachelor s degree in any field. 5+ years of experience in claims processing, with exposure to the US insurance market. Strong analytical, organizational, and problem-solving skills. Excellent communication and customer service skills. Proficiency in claims management software and tools. *References are highly appreciable.....!!!!!

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0.0 - 2.0 years

0 - 2 Lacs

visakhapatnam, andhra pradesh, india

On-site

Tech Tammina is seeking a motivated and detail-oriented Process Associate to join our team. This role involves supporting various administrative and operational tasks related to the US insurance process. The position requires working the night shift, five days a week. Key Responsibilities: Assist with data entry and management of insurance records. Support the preparation of insurance documentation and reports. Communicate with customers as needed. Ensure compliance with company policies and industry standards. Collaborate with team members to improve processes and efficiency. Qualifications: bachelors degree in any field is preferred. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word). Willingness to work night shifts. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. Regular training and development sessions.

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0.0 - 5.0 years

0 - 5 Lacs

visakhapatnam, andhra pradesh, india

On-site

Tech Tammina seeks a motivated and detail-oriented Process Associate to join our team. This role involves supporting various administrative and operational tasks related to the US insurance process. The position requires working the night shift, five days a week. Key Responsibilities: Assist with data entry and management of insurance records. Support the preparation of insurance documentation and reports. Communicate with customers as needed. Ensure compliance with company policies and industry standards. Collaborate with team members to improve processes and efficiency. Qualifications: bachelors degree in any field is preferred. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word). Willingness to work night shifts. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. Regular training and development sessions.

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