Officer

Job ID: 28281

Location: Chennai, IN

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 13 May 2025

• Able to create impact directly or indirectly through professional behaviour and appearance.
• Understands that the action he/ she does has an impact on the customer directly or indirectly and be responsible/accountable for the actions undertaken.
• Understands basic customer service requirements and relates error free processing to customer service
• Responds promptly in an efficient and accurate manner as per the required TAT Communication.

• Able to analyse the process to understand the dimensions of the job
• Co-relate all the inputs, analysis and summarize the findings.
• Able to analyse the trends and patterns vis-à-vis the duties and responsibilities entrusted.
• Always on the lookout to improve the processes and policies of data analytics

• Understands the strategies and priorities of the organization
• Able to execute actions that will contribute towards achieving business strategies
• Generating action plans for strategy implementation
• Ensure compliance with relevant laws, regulations, and internal policies.
• Autonomy to take decisions specific to the duties and responsibilities entrusted for improvement in the assignments to be performed.

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.