Officer Human Resources

Teleperformance (TP)

2 - 6 years

2 - 5 Lacs

mumbai

Posted:4 hours ago| Platform:

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Skills Required

mis grievance handling compliance esic indian payroll bonus statutory compliance hr operations gratuity hr mis pf statutory laws salary processing payroll processing salary preparation shared services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose

The role oversees and coordinates all employee benefits programs including health insurance, retirement, Death benefits, HR policies, wellness initiatives, and other perks. Ensure compliance with relevant laws and company policies, assist employees with benefits-related inquiries.

FUNCTIONAL/ OPERATIONAL:

Benefit Administration:

Administer employee benefits programs (health care, Additional Benefits life insurance, death benefit, etc.).
Educate employees about benefit options and eligibility.
Roll out communication / Refreshers to employees
Process enrolments, changes, and terminations in benefits plans.
Liaise with benefits providers and brokers to resolve issues.
Collaborate and reconcile records with payroll to ensure correct deductions.

HR Analytics & Reporting:

Monitor HR metrics and suggest improvements. Track HR metrics such as attrition, headcount, diversity, etc. Prepare monthly and quarterly HR dashboards for leadership review.
Track HR metrics such as attrition, headcount, diversity, etc. & assist in Preparing monthly and quarterly HR dashboards for leadership review.
Generate and publish periodic reports to stakeholders.

Compliance, Governance & manage Audit:

Ensure compliance with labour laws and internal policies.
Manage internal audits, HR risk assessments, and grievance redressals.
Maintain accurate records and prepare reports for audits and compliance.
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