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Teleperformance (TP)
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Non-Voice Domestic chat process - Customer support

Non-Voice Domestic chat process - Customer support

Teleperformance (TP)

1 years

2 Lacs

chennai

Posted:3 weeks ago| Platform:

Apply

Skills Required

typing non voice email process english web chat bpo email support customer service live chat non voice process solving queries semi voice chat support voice process bpo non voice chat process communication skills customer support cse chat customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Teleperformance!!!

Process: Web chat into Telecom

Role: Customer Support

Shift: 7AM-12AM (Rotational Shift)

Location: Ambit IT Park, Ambattur Chennai

Qualification: Any Degree (UG & PG both can apply)

Experience: Min 1 yr in any BPO (Mandatory)

Looking for immediate joiners

Interested candidates can call Jagan HR - 9842425551 / 10Am to 8PM

or drop your resume to jagadeesan.jagadeesan@teleperformancedibs.com

Roles and Responsibilities

Handle customer queries via email, chat, and web chat platforms.
Provide timely and effective solutions to customers' issues.
Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

1-2 years of experience in non-voice processes such as email support or chat processing.
Good communication skills in English (Oral & written)

Should have basic knowledge about telecom process.

Should have typing skill.

Should have knowledge to draft mail.

Walk-In Location:

82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Note

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