Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
IntouchCX
>
International Non Voice

International Non Voice

IntouchCX

0 - 4 years

1 - 4 Lacs

bengaluru

Posted:8 hours ago| Platform:

Apply

Skills Required

non voice process internanational non voice chat support chat process blended process email support excellent verbal skills non voice bpo non voice international chat process email process communication skills customer support excellent written skills chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from IntouchCX!

International Voice | Non Voice Process

Customer Service Associate

Email/ chat support

Contact Details:

Mobile number :

Email ID :

Role & responsibilities

Requirements:-

An obligation to deliver exceptional customer service
Solving Customer queries - US Client
Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted
Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer

Critical Skills:-

Excellent written communication skills - ability to write accurately,.
Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs
Have a personal interest in MMORPG and related communities
Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Ability to work in a fast-paced, hectic, changing environment
Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Have a basic understanding of Web3 platforms and Blockchain
Ability to operate personal computer and CRM tools
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements

Must have minimum 6 months experience in customer support
High school diploma or Udergraduate

Benefits:-

An attractive compensation package with performance-based incentives
Incredible learning and growth opportunities
Outstanding rewards and recognition program & employee engagement activities
Free Food and Transport while working on-site
Medical Insurance

Contact HR Pushpa or WhatsApp your CV on9886288810/ Email to

Please note: This position involves rotational shifts.

Walk-in @

Please bring:

For a swift response, please share your CV to 9886288810. Direct walk-ins are welcome,
but please mention "HR PUSHPA" on your resume,

PUSHPA

More Jobs at IntouchCX

Customer Support Representative

Hyderabad

1 - 4 yrs

INR 2 - 4 Lacs

Hiring For International Chat Support - Only Immediate joiners

Hyderabad

1 - 4 yrs

INR 2 - 4 Lacs

Customer Service | Gaming Support| Non Voice

Bengaluru, Karnataka

Experience: Not specified

INR 2 - 4 Lacs

Customer Care Executive

Hyderabad

Experience: Not specified

INR 2 - 4 Lacs

Openings For International Chat Support

Hyderabad

1 - 4 yrs

INR 0 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.