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Capgemini
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NON-SAP-Service Delivery Manager- AMS

NON-SAP-Service Delivery Manager- AMS

Capgemini

18 - 23 years

10 - 15 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

service delivery issue management escalation handling sap cots risk mitigation cloud java stakeholder management compliance financial management leadership pricing strategy scrum portfolio management agile maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role
Job Summary :We are seeking an experienced Service Delivery Manager (SDM) with 15–18 years of expertise in Application Maintenance Services (AMS) for non-SAP environments. The role involves end-to-end delivery ownership of AMS Build and Run projects, including transition planning, governance setup, and financial management. The ideal candidate will have strong experience across Cloud applications, Java, .NET, Documentum, and COTS platforms , along with proven ability in portfolio management, risk mitigation, and stakeholder engagement . Certifications in Agile, Scrum, and ITIL are essential, and exposure to GenAI deployment and cloud delivery models is highly desirable.
Total Experience14-18 Years Only
LocationBangalore

End-to-End Delivery Ownership for AMS Build & Run projects, including transition planning and execution.

Governance & Compliance setup, ISO audit support, and risk/issue management.

Financial & Commercial Management , including pricing strategy and project financials.

Portfolio & Stakeholder Management across multi-technology environments with escalation handling.

Strategic Initiatives like BCP/DR planning, GenAI deployment, and cloud application oversight.

Your Profile

AMS Expertise across Cloud, Java, .NET, Documentum, and COTS platforms.

Certifications & Frameworks Agile, Scrum, ITIL with practical application.

Technology Understanding for client engagement and guiding delivery teams.

Experience in GenAI Deployment and Cloud delivery models.

Strong Leadership in conflict resolution, governance, and complex portfolio management.

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NON-SAP-Service Delivery Manager- AMS