18 Cots Jobs

Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a

Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window

Req ID: 326207 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 322278 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 326205 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

ABOUT THE ROLE Role Description: As a Specialist IS Bus Sys Analyst, you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will both engage with the business users and functional SMEs for the implementation/improvement of the signal solution and technologies. This role focuses on delivering data-driven solutions, automating processes, and addresses the ongoing issues with Signal and Risk management systems. Roles & Responsibilities: Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs Responsible for defining and implementing a project and technical road maps that align with the strategy Find opportunities for automation and process improvements within the Safety ecosystem Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process Work closely with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines Identify data patterns to support informed decision making. Collect analyze, and interpret data to identify trends, insights, and areas of improvement. Keeps updated on industry trends, emerging trends and standard processes for pharmacovigilance systems Leads and contributes to business case development, workshops, and RFP’s Responsible for supporting and leading technical root cause analysis and works with vendors to resolve Pharmacovigilance systems related issues Responsible for improving performance by coaching, mentorship, and training to develop both technical and professional skills within the team Support audits and inspections Basic Qualifications and Experience: Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field Must-Have Skills: 3+ years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database. Extensive expertise in SDLC, including requirements, design, testing, data analysis, change control Experienced in Agile project methodologies and working in Product Teams by using JIRA Experience or demonstrable understanding of Computer Systems Validation including FDA 21 CFR Part 11, GxP Compliance, and change control Strong communications skills in writing, speaking, communicating and time management skills Has high learning agility, problem solving and analytical thinking Has requirements gathering and process improvement experience Good-to-Have Skills: Ability to work in a fast-paced and dynamic environment Able to communicate technical or complex subject matters in business terms Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients Experience with Safety Signal and Risk Management platforms is a plus Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Excellent leadership and strategic thinking abilities Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Ability to deal with ambiguity and think on their feet Ability to influence and drive to an intended outcome Ability to hold team members accountable to commitments Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What you will do In this vital role you will be part of the Chromatography Data Systems (CDS) Product Team and will be responsible for driving Life Cycle Management of Empower, Chromeleon, Unicorn and other CDS applications, including GxP validation, testing, and compliance activities, remediation of software vulnerabilities, and managing backup and disaster recovery plans for CDS applications. You will work closely with Lab Scientists, Benchtop Technicians, Product owners, and Business analysts following SAFe Agile methodologies to drive Platform and Product Innovation beyond the KTLO activities to help accelerate Operational Business Goals and advance Amgens mission of serving every patient every time Roles & Responsibilities: Oversee the software, hardware, and firmware development lifecycle for CDS application, ensuring standard methodologies in development, testing, and deployment across the Global Process Development Organization Work within the framework of SAFe product team, participating in requirements gathering, design discussions, development, implementation, testing, and software validation. Ensure the quality, reliability, and scalability of the CDS applications, following the standard methodologies of software engineering, testing, and documentation. Research and evaluate new technologies and frameworks that can enhance the capabilities and performance of the software solutions. Remain accountable for ensuring overall organizational compliance with quality and GxP in technology services Monitor emerging technologies and trends to find opportunities for platform growth and expansion Apply machine learning and Gen AI techniques to accelerate operational business process flows associated with CDS applications and leverage CDS data to generate insights and provide recommendations for process improvement. Doctorate degree OR Masters degree and 4 to 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelors degree and 6 to 8 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 10 to 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Functional Skills: Must-Have Skills: Demonstrated experience of owning business applications in a Life Sciences, Pharmaceutical, Biotech company or equivalent industry or knowledge of the pharmaceutical industry GxP system qualification and validation processes for computer related systems Strong knowledge of COTS (Commercial-off-the-shelf) Validations on HPLCs, UPLCs, CEs, GCs, and other standalone systems Proven leadership skills with the ability to lead projects and work closely with a team of hard-working technology professionals Build a culture of innovation and continuous improvement within the team to deliver powerful solutions and platform improvements Solid skills in collaborating and communicating with multi-functional teams, business collaborators, and executives to ensure alignment of platform initiatives with business outcomes, handling expectations, and ensuring successful delivery of projects. Experience with Advancing Capabilities and Delivering Innovative Technology Solutions in a Pharma/Biotech environment Degree in Computer Science, Information Systems, Engineering, or Life Sciences Good-to-Have Skills: At least 5 8 years of domain knowledge in health and/or life sciences combined with Information Technology Extensive experience in software development lifecycles Experience using and adoption of Scaled Agile Framework (SAFe) Understanding of ITIL processes and implementation Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of digital products Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Ability to work effectively with global, virtual teams. Excellent analytical and troubleshooting skills. Ability to manage multiple priorities successfully. Strong presentation and public speaking skills. Strong verbal and written communication skills. High degree of initiative and self-motivation.

What you will do As Senior Manager Information Systems, you will lead a dynamic team of Validation Engineers, Software Developers, and and Scrum masters responsible for the ongoing maintenance and management of Amgen Operations Digital Lab Infrastructure. You will also be the reporting manager for this team and will be responsible for the coaching and development of these resources. Maintain strategic relationships and strong communication with the leadership team to ensure all collaborators feel informed and engaged Oversee the software, hardware, and firmware development lifecycle, ensuring standard methodologies in development, testing, and deployment across the product teams Lead and handle large, teams with varied strengths within a matrixed organization, collaborating with geographically dispersed teams, including those in the US and international locations Develop and implement strategic plans for technology and workforce growth, including recruiting top talent and building a robust team in India Developing talent, motivating the team, delegating effectively, championing diversity within the team, and acting as a role model of servant leadership Ensuring global ways of working are embedded in the local organization Develop a culture of collaboration, innovation, and continuous improvement, driving talent development, motivation, and effective delegation Fostering standard methodology sharing and alignment with business goals Collaborate with Platform Owners, Product Owners, Service Owners, and delivery teams to ensure delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are unmet Participate in team member and leadership meetings, working with other parts of the organization and functional groups to ensure successful delivery and alignment with strategy, compliance, and regulatory requirements Remain accountable for ensuring overall organizational compliance with quality and GxP in technology services Monitor emerging technologies and trends to find opportunities for platform growth and expansion Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent track record of leadership in technology-driven environments with a passion for fostering innovation and excellence in the biotechnology industry. The role requires strong expertise in handling the security and compliance of Lab Instrument Controllers at the Global Enterprise Level as well as enhancing the digital experience for Lab Scientists in streamlining and accelerating their business process workflows. They should also have experience leading and effectively working with large, diverse and globally dispersed teams within a matrixed organization. Extensive collaboration with global cross functional teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle, technical product ownership, business analysis, be a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Basic Qualifications: Doctorate Degree and 2 years of experience in Engineering, IT or related field OR Masters degree with 8 - 10 years of experience in Engineering, IT or related field OR Bachelors degree with 10 - 14 years of experience in Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Engineering, IT or related field Strong knowledge of COTS (Commercial-off-the-shelf) Validations on HPLCs, UPLCs, CEs, GCs, standalone systems like Titrators, Cary60, Cell Counters, Solo VPE etc. and other Lab Instrument Controllers Demonstrated experience of IT support in a Life Sciences, Pharmaceutical, Biotech company or equivalent industry or knowledge of the pharmaceutical industry GxP system qualification and validation processes for computer related systems Proven knowledge of Microsoft Windows system administration. Knowledge of Linux systems will be a plus. Experience with scientific data acquisition systems like SDMS, Empower, Chromeleon, and Electronic Lab Notebooks Integration Proven leadership skills with the ability to lead large matrixed teams. In addition, demonstrated experience in leading and developing a hard-working team of technology professionals, building a culture of innovation and continuous improvement within the team to deliver powerful solutions and platform improvements. Strong skills in collaborating and communicating with cross-functional teams, business collaborators, and executives to ensure alignment of platform initiatives with business outcomes, handling expectations, and ensuring successful delivery of projects. Experience with Advancing Capabilities and Delivering Innovative Technology Solutions in a Pharma/Biotech environment Degree in Computer Science, Information Systems, Engineering, or Life Sciences. Preferred Qualifications: At least 5 - 8 years of domain knowledge in health and/or life sciences combined with Information Technology Understanding and applied experience in Lab Informatics and cross functional data harmonization Leadership experience within a highly regulated pharmaceutical or technology organization, with the ability to ensure compliance with industry regulations and standard methodologies for GxP software validation. Strong analytic/critical-thinking and decision-making abilities. Demonstrated ability to work effectively in a fast-paced, dynamic environment. Extensive experience in the software development lifecycle. Experience using and adoption of Scaled Agile Framework (SAFe) Understanding of ITIL processes and implementation. Established business partnerships and IS governance practices involving senior business partners Experience handling vendor relationships and working with external partners or consultants to ensure optimal performance, support, and development of digital products. Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Ability to work effectively with global, virtual teams. Excellent analytical and troubleshooting skills. Ability to handle multiple priorities successfully. Strong presentation and public speaking skills. Strong verbal and written communication skills. High degree of initiative and self-motivation. Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role you will be a part of a collaborative team developing and implementing the next generation of safety platforms and supporting technologies. In this role, you will be responsible for designing, developing and deploying complex software applications, and mentoring junior developers. You will work closely with the business to develop high-quality, scalable and maintainable solutions. Roles & Responsibilities: Design, develop and deploy applications to support pharmacovigilance systems. Develop and maintain solutions to enhance E2E data reconciliation, ensuring consistency and accuracy across systems related to adverse events/product complaints Develop innovative solutions using generative AI technologies including large language models (LLMs) like Open AI GPT for enhanced decision making and drive efficiency Using strong rapid prototyping skills, quickly translate concepts into working code. Conduct code reviews to ensure code quality and consistency to standards. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Identify and resolve technical challenges effectively. Stay informed about industry developments, emerging trends, and standard practices relevant to systems and processes Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs of drug-systems. Find opportunities for automation and process improvements within drug-safety ecosystem. Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow Information Systems Change Control and GxP validation process. Collaborate with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines. Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions. Responsible for supporting technical root cause analysis and work with software vendors to resolve Pharmacovigilance systems related issues. Basic Qualifications and Experience: Master’s degree with 4 to 6 years of experience in Computer Science, software development or related field Bachelor’s degree with 6 to 8 years of experience in Computer Science, software development or related field Diploma with 10 to 12 years of experience in Computer Science, software development or related field Must-Have Skills: Experienced in database programming languages, data modelling concepts, using SQL and Databricks. Experienced with reporting tools such as Tableau and Power BI. Experienced in one or more general programming languages, including but not limited toJava or Python. Excellent problem-solving skills and a commitment to resolving challenges. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Extensive experience with SDLC. Collaborative spirit and effective communication to seamlessly work in a multi-functional team. An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Experience with Application Programming Interface (API integrations) such as MuleSoft and Extract Transform Load (ETL tools) as Informatica platform, and Databricks. Outstanding ability to explain technical concepts to non-technical clients. Knowledge with ITIL process Support technical implementation aspects of projects including planning, architecture, design, development, and testing to follow Information Systems (IS) Change Control and GxP validation process Demonstrate the ability to make informed technology choices after due diligence and impact assessment Good-to-Have Skills: 3+ years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database. Experienced in managing GxP systems and implementing GxP projects Experienced with Cloud Technology such as AWS, Azure Experience with DevOps Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Professional Certifications: Certified SAFe® Agile Software Engineer SAFe for Teams certification (preferred) Soft Skills: Strong verbal and written communication skills Excellent analytical and problem-solving skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to deal with ambiguity and prioritize Team-oriented, with a focus on achieving team goals Ability to influence and drive to an intended outcome and hold peers accountable, and work effectively with global, virtual teams Ability to hold peers accountable to commitments Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

Specialist Software Engineer – E2E Reconciliation What you will do As a Specialist Software Engineer, you will join a collaborative team developing and supporting the next generation of safety platforms and supporting technologies. In this role, you will be responsible for designing, developing and deploying complex software applications, and mentoring junior developers. You will work closely with the business to develop high-quality, scalable and maintainable solutions. Design, develop and deploy applications to support pharmacovigilance systems. Develop and maintain solutions to enhance E2E data reconciliation, ensuring consistency and accuracy across systems related to adverse events/product complaints Develop innovative solutions using generative AI technologies including large language models (LLMs) like Open AI GPT. Using strong rapid prototyping skills, quickly translate concepts into working code. Contribute to both front-end and back-end development using cloud technologies. Conduct code reviews to ensure code quality and consistency to standards. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Identify and resolve technical challenges effectively. Stay updated on industry trends, emerging trends and standard processes for pharmacovigilance systems. Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs of drug-systems. Find opportunities for automation and process improvements within drug-safety ecosystem. Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process. Collaborate with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines. Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions. Responsible for supporting technical root cause analysis and work with software vendors to resolve Pharmacovigilance systems related issues What we expect of you Master’s degree with 4 to 6 years of experience in Computer Science, software development or related field (OR) Bachelor’s degree with 6 to 8 years of experience in Computer Science, software development or related field (OR) Diploma with 10 to 12 years of experience in Computer Science, software development or related field Must Have Skills: Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL. Experienced with reporting tools such as Tableau, Cognos, Business Objects. Experienced in one or more general programming languages, including but not limited toJava or Python. Excellent problem-solving skills and a commitment to resolving challenges. Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements. Extensive experience with SDLC. Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team. An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Experience with Application Programming Interface (API integrations) such as MuleSoft and Extract Transform Load (ETL tools) as Informatica platform, and Databricks. Outstanding ability to explain technical concepts to non-technical clients Good to Have Skills: 3+ years of experience COTS Pharmacovigilance Platforms (for example Argus, ARISg) is a plus or other safety database. Experienced in managing GxP systems and implementing GxP project Certification: Certified SAFe® Agile Software Engineer Soft Skills: Strong verbal and written communication skills Excellent analytical and problem-solving skills Ability to work effectively with global, virtual teams Ability to deal with ambiguity and prioritize Team-oriented, with a focus on achieving team goals Ability to influence and drive to an intended outcome Ability to hold peers accountable to commitments Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Azure Data Migration - Con/AM - HYD - J48933 Roles & Responsibilities Working with functional experts to understand data migration requirements and translate into data engineering and data analytics functionality. Design and implement data integrations, pipelines, and algorithms to extract and transform data from various sources into a format ready to load into target systems. Design and development of data profiling tools to analyse and understand the structure, quality, and integrity of data prior to migration. Implement reconciliation reports to verify and validate data accuracy post-migration, identifying discrepancies and ensuring consistency between source and target systems. Assisting in scoping, estimation, and task planning for assigned projects. Perform testing of ETL processes and data profiling tools, debugging issues and refining operations based on feedback and requirements. Document the ETL processes, data profiling methods, and reconciliation procedures to maintain clear and accessible records for future reference and compliance. Keep up-to-date with the latest tools, technologies, and best practices in data engineering to continuously improve the quality and efficiency of work. Mandatory skills: Demonstrated experience of converting business requirements and use cases into technical solutions. Deep knowledge and of how to design & build data pipelines in Data Factory/ Azure Synapse Strong skills in programming languages such as Python, SQL, or Java, which are commonly used for data manipulation and ETL processes Hands-on experience working in complex data warehouse implementations using Azure SQL Data warehouse, Azure Data Factory and Azure SQL Database. Good communication skills to work effectively within a team and interact with clients or other stakeholders to gather requirements and present solutions. Comfortable in an Agile working environment and using Scrum project management. Strong analytical and problem-solving skills to troubleshoot issues during the migration process and optimize data workflows. High attention to detail to accurately implement ETL processes and generate precise reconciliation reports. Desired skills: Using ETL tools in the context of Data Migration projects Experience of building ETL solutions against COTS or SaaS based applications, such as SAP, Oracle ERP or Microsoft Dynamics. A proven ability to build resilient, tested data pipelines with data quality monitoring embedded (DataOps) Knowledge of security best practices for data protection and compliance. Azure data engineering certification (DP203) Required Candidate profile Candidate Experience Should Be : 4 To 10 Candidate Degree Should Be : BE-Comp/IT,BE-Other,BTech-Comp/IT,BTech-Other,MBA,MCA

Job Description -Looking for a Solution Architect in Insurance domain who brings a blend of strong technical expertise combined with deep Insurance industry knowledge. -The candidate needs to be a strategic thinker with expertise and ambition to adopt emerging technology to build commercially viable solutions to address gaps & white spaces in the Insurance domain -15 20 years of experience in the Insurance industry or IT services industry with focus on Insurance / financial services verticals -Basic knowledge of both long-term and short-term insurance is mandatory; the depth and expertise could be in either one (preferably long-term) -Knowledge of insurance industry value chain across L&A and P&C is mandatory -Constant up-to-date knowledge of latest trends in the Insurance Industry and emergence of InsurTech ecosystem -Candidate should have had working experience with Insurance Industry COTS products like FIS Compass, Sapiens, Vantage, Guidewire, Sapiens, etc. -Proven track record of building commercially viable Insurance industry solutions covering MACH principles - Micro services, APIs. Cloud, and headless Architecture -Candidate should have led Architecture definition & Solution Design and overseen end-to-end implementation programs -Candidate should be able to define tech stack for a proposed solution and also lead the effort estimation -Be able to work with multiple technical teams and drive the solution development -Candidate should be well-versed with emerging trends and technologies in the AI space and experience of building a GenAI based solution is a big plus. AI -At least 5 years of hands-on experience with target operating model definition, business case creation, program roadmap definition and organization change management -Stakeholder management including hands on experience interacting with the C Suite (both business and technology) is mandatory -Presentation skills with crisp and clear articulation of the solution is a must -Must have experience of working with clients across multiple regions – USA, UK, Europe in a global delivery setup etc.

Req ID: 320673 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Help Desk, Information Technology, Consulting, Technology

Job titles Job TitleBusiness Title Electrical Engineer (Senior)Engineer-Electrical General Description Design components and system for Electrical systems under Rail product development and customer projects. Able to perform design calculations, solution by validation, decision on meeting customer criteria/spec for Product Life cycle. Activities MissionsOccurrence and KPI PilotDecompose customer requirements pertaining to Electrical subject for each projectCompliance with the objectives of the OTD for CBC requirements. EstablishSupport bids, proposals, bid responses and estimating work packages for Ele activities.Compliance with the objectives of the Delivery requirement Ele and documentary indicators. PilotPerform Ele sizing for CB, Fuse, Rotary switch, cabling, Diodes, Contactor, relays and selection of Electrotechnical parts. Familiar with IEC and NF EN standards (ex: NF EN 50343) for Ele designs.DRL and milestones SupportValidation for design and function at supplier place. Support Supplier assembly process.QCD monitoring. ControllerPerform Documents, procedures, BOM, dwg through ECP and ECR.compliance with the objectives of the documentary and company internal process PilotPerform Electrical schematic with Creo Schematics following internal rules.DRL and milestones PilotPerform harness file (BOM, wiring manufacturing) following internal rules.DRL and milestones PilotPerform justification document for electrotechnical components.DRL and milestones PilotPerform insulation analysis following NF EN 50124 standards.DRL and milestones PilotPerform 3D harness on 3D battery with Creo and with a link with the electrical schematic.DRL and milestones PilotPerform 2D harness with 3D.DRL and milestones SupportPerform Doors requirement recordsDRL and milestones SupportActivities tracking with Project (planning)DRL and milestones Qualifications / Experience required Academic background : Graduate in Electrotechnical/Electrical. (Not Electronics) Experience : 4-8 years experience required in product development cycle Define architecture, write specification components, insulation analysis and Design of electrical circuits and electrotechnical component selection like selection of circuit breaker, fuse, sizing, short circuit protection calculation, signal connectors, EMC classes and consideration or design Experience in DC applicationsSchematics and layout creation with Creo Schematics.Selection of electrical parts and qualifications for local sourcing with test. Interaction with suppliers.Software Creo for electrical works for SCH and Cabling mandatory.ECN, ECR, SRD knowledge is required.Railway markets / Exposure to rail battery and Rails standards.Safety considerations for Ele designs and applications.Li Battery system knowledge is added advantage. SAHANA INFORMATION BANGALORE 560085. Mobile: +91:9900445992, Ph: 080:41209992 Email: anand@sahanainfo.in // www.sahanainfo.in

Job Profile: Application Support Location: Bangalore Job Description: We are seeking a knowledgeable and proactive Application Support Engineer to join our IT support team. This role focuses on providing exceptional support for SaaS and Commercial Off-The-Shelf (COTS) applications. The ideal candidate will exhibit expertise in troubleshooting access issues, resolving general inquiries, and collaborating on Python and C# scripts used for automation. The candidate should also have experience with complex SQL queries, code version management using GitHub Enterprise, ServiceNow ticket management, and Azure Functions. Additionally, this individual will contribute to improving existing processes, managing ongoing projects, and offering strategic suggestions to enhance our support operations. Key Responsibilities: 1. Technical Support: • Provide excellent technical support to customers or employees via various channels including in-person interactions, phone calls, email, or helpdesk software. • Diagnose and troubleshoot issues related to SaaS and COTS applications, ensuring minimal disruption to users. • Act as a liaison between end-users and higher-level support or development teams when necessary. 2. Incident Management: • Respond promptly to customer or user-reported issues ensuring efficient and effective resolution. • Log all service requests and document their resolutions in the ServiceNow ticketing system to maintain accurate and up-to-date records of incidents and solutions. • Monitor and prioritize incidents based on impact and urgency, providing timely updates to stakeholders. 3. System Maintenance and Monitoring: • Continuously monitor application performance to proactively identify and resolve potential issues. • Perform routine application maintenance tasks, such as software updates and backup operations, to maintain optimal performance and integrity. • Develop and implement monitoring tools and alerts to quickly identify and address application anomalies. 4. Automation, Scripting, and Code Enhancement: • Assist the team in developing, testing, and troubleshooting Python and C# scripts used for automating various tasks and processes. • Collaborate on creating new automation scripts and improving existing ones to enhance efficiency. • Investigate issues within existing codebases and implement enhancements to improve functionality and performance. • Utilize Azure Functions to develop and manage cloud-based automation solutions. 5. SQL Queries: • Write, modify, and optimize complex SQL queries to retrieve and manipulate data as required. • Troubleshoot and resolve database-related issues, ensuring data integrity and optimal performance. 6. Code Version Management: • Manage and track code versions using GitHub Enterprise. • Collaborate with development teams to ensure proper code integration and deployment practices. 7. Cloud Knowledge: • Utilize and manage Azure cloud services. • Develop and deploy solutions using Azure Functions and related tools. 8. Process Management and Improvement: • Help manage and streamline existing IT support processes to maximize efficiency and user satisfaction. • Provide recommendations for process enhancements based on best practices and feedback from users and team members. • Lead and participate in projects aimed at improving support operations and services, ensuring timely and successful completion. • Drive project deliverables, ensuring they are completed on-time and meet quality standards. 9. Training and Documentation: • Create, update, and maintain comprehensive technical documentation, including FAQs, knowledge base articles, user manuals, and training materials. • Conduct training sessions and provide guidance to users and team members on IT procedures, fostering a knowledgeable and self-sufficient user base. 10. Collaboration: • Work closely with other IT team members and cross-functional departments to ensure seamless knowledge transfer and collaboration. • Collaborate with different infrastructure teams to support and maintain complex IT environments. • Actively participate in team meetings, providing insights and feedback to improve overall support practices. Requirements: • Proven experience in application support or a similar role, with a focus on SaaS and COTS applications. • Strong problem-solving skills, with the ability to diagnose and resolve complex technical issues quickly and effectively. • Proficiency in Python and C# scripting; experience with Azure Functions is strongly preferred. • Expertise with complex SQL queries for data retrieval and database troubleshooting. • Experience with code version management using GitHub Enterprise. • Proficiency in using and managing the ServiceNow ticketing system. • Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users. • Ability to manage and prioritize multiple tasks and projects efficiently in a fast-paced environment. • Strong documentation skills with keen attention to detail.

Specialist Software Engineer – E2E Reconciliation Job Posting Title Specialist Software Engineer Workday Job Profile Specialist Software Engineer Department Name Digital, T echnology & Innovation Role GCF 5 ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description As a Specialist Software Engineer , you will join a collaborative team developing and implementing the next generation of safety platforms and supporting technologies. In this role, you will be responsible for designing, developing and deploying complex software applications, and mentoring junior developers. You will work closely with the business to develop high-quality, scalable and maintainable solutions . Roles & Responsibilities Design, develop and deploy applications to support pharmacovigilance systems . Develop and maintain solutions to enhance E2E data reconciliation, ensuring consistency and accuracy across systems related to adverse events/product complaints Develop innovative solutions using generative AI technologies including large language models (LLMs) like Open AI GPT for enhanced decision making and drive efficiency Using strong rapid prototyping skills, quickly translate concepts into working code. Conduct code reviews to ensure code quality and consistency to standards. Create and maintain documentation on software architecture, design, deployment, disaster recover y , and operations. Identify and resolve technical challenges effectively. Stay informed about industry developments, emerging trends, and standard practices relevant to systems and processes Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs of drug- systems . Find opportunities for automation and process improvements within drug-safety ecosystem . Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow I nformation Systems Change Control and GxP validation process . Collaborate with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines . Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions . Responsible for supporting technical root cause analysis and wor k with software vendors to resolve Pharmacovigilance systems related issues . Basic Qualifications and Experience Master’s degree with 4 to 6 years of experience in Computer Science, sof tware development or related field OR Bachelor’s degree with 6 to 8 years of experience in Computer Science, software development or related field OR Diploma with 10 to 12 years of experience in Computer Science, software development or related field Functional Skills: Must-Have Skills Experienced in database programming languages, data modelling concepts, including such as Oracle SQL and Postgres Experienced with reporting tools such as Tableau, Cognos, Business Objects. Experienced in one or more general programming languages, including but not limited toJava or Python . Excellent problem-solving skills and a commitment to resolving challenges . Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements . Extensive experience with SDLC. Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team . An ongoing commitment to learning and staying at the forefront of AI/ML advancements. Experience with Application Programming Interface (API integrations) such as MuleSoft and Extract Transform Load (ETL tools) as Informatica platform, and Databricks. Outstanding ability to explain technical concepts to non-technical clients. Good-to-Have Skills: 3+ years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database . Experienced in managing GxP systems and implementing GxP projects Professional Certifications Certified SAFe ® Agile Software Engineer Soft Skills: Strong verbal and written communication skills Excellent analytical and problem-solving skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to deal with ambiguity and prioritize Team-oriented, with a focus on achieving team goals Ability to influence and drive to an intended outcome and hold peers accountable, and work effectively with global, virtual teams Ability to hold peers accountable to commitments Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

Sound Telecom Assurance Domain experience for Mobile and Fixed technology Must have hands on exp of NAC or similar Assurance COTs like Nokia NAC Assurance, Service Now etc. 4+ exp onJava, Python, Apache Nifi, Graphana, Cloud Platform, microservices, Neo4J Database scripts, Rest APIs, SPOG dashboard. Have strong exp. on Assurance process like Service Impact analysis, Close Loop Assurance, Automation, Incident creating, Incident process, Anomaly detection, and complete e2e Assurance process

Role & responsibilities Were seeking an experienced systems developer to help us implement features and systems, as part of digitalization projects You will develop applications and COTS (Commercial-Off-The-Shelf) customizations using C# and Java programming languages You will work closely with the DFA (Design For Automation) team and will be deeply involved on the DFA tools customizations by building personalized and customized features to address the DFA process requirements This position will work within the Global Core Engineering Team supporting Engineering digitalization projects You will make part of a rich, diversified, and global work environment Preferred candidate profile Design, develop, test and debug software Gather, analyze and document requirements Develop COTS software customizations (custom code) through APIs Develop integrations between COTS and our internal back-end systems Work on problem-solving activities (root-causes analysis, design change, implementation/update, deployment) • Academical background in Information Technology • Problem-solving and troubleshooting skills • Minimum 2 years of experience in C# and Java • Knowledge on other relevant programming languages is a plus • Knowledge on developing COTS software customizations (custom code on COTS) is a plus • Good communication and collaboration skills to work in a team • Good English skills (both spoken and written) Perks and benefits You can grow at Aptiv. Aptiv provides an inclusive work environment where everyone can grow and develop, regardless of gender, ethnicity, or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with Zero fatalities, Zero injuries, and Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.