Network Operations Engineer

Duties And Responsibilities

• Availability Management
• Conduct preventive and corrective maintenance of telecom equipment of Wireless/Wireline/Transmission equipment(s) thru streamline
• Supplier Management
• To direct, supervise, and monitor progress of suppliers and/or third party contracted services ensuring SLAs are met for optimum services availability for our customers
• Conducts audit of PAT/HAT/SAT of new telecom equipment. Callout major defects and escalates to acceptance governance based on design vulnerability, I2E closure issues
• Incident and event Management
• To act, correct and close a service restoration as quickly as possible and minimize the adverse impact to the business operation SLAs
• To act and close field work orders requested by other groups on a daily basis
• Assess and endorse to SLIMs site issues (Access, rental, electric bill, etc.) and raise/initiate SRW/SMW on site(s) with unresolved issues with Access and Lessor request to relocate site
• To act and lead on assigned task by IS (ad hoc, special projects, etc)
• Site and database Management
• Ensures updated inventory of equipment on hand
• Updating of site information such as; BOP, Network Topology, 2Mb plan, Site Address, project SHIFT, etc.)
• Site owner of Wireless/Wireline site(s), ensure that site is within the agreed “installation standards of GT”
• Spares and resources Management
• Request spare and ensure timely return of faulty modules to the spare management team
• Ensures proper handling of tools provided by the company adhering to periodic maintenance / calibration cycle, repair and guidelines for safe keeping and usage
• Telecom service continuity management
• Participate in BIA BCMS (Business Impact Analysis) exercises and ensure updates in GT CMDP portal
• Administrative duty. (Timely filing of OTs, VL/SL, Dash, BTTAs, Streamline, etc)
• Attendance and practicum of training for skills upkeep and culture building.
• Ensures technical skills learning is of actual use and realized
• Practice EDL (Everyday leadership), soft skills learning module and other developmental activities
• Attend globe initiated CSR activities
  

Work Experience

• At least 2-year experience in Telecom or with Telecom related course (BSECE, BSCOE, BS EE)
  

Level of Knowledge

• Bachelor’s Degree of any related field of study
• Licensed ECE, EE, ComE or 2-year experience in Telecom
  

Competencies

• Telecom Operations and Maintenance
• Project implementation
• Site Administration
• Communication Skills
• Driving Skills
  

Equal Opportunity Employer