Network Engineer L2

Network Engineer

Job Summary

As a Network Engineer, you will be responsible for monitoring, maintaining, and troubleshooting the network infrastructure to ensure optimal performance and uptime.

You will work in a 24/7 operational environment to identify and resolve network issues before they impact customers.

Key Responsibilities

Monitor network and server infrastructure using monitoring tools and dashboards

Respond to alerts and notifications in a timely manner

Perform initial troubleshooting of network and system issues

Coordinate with other technical teams during incident resolution

Create and maintain incident tickets in the ticketing system

Follow established procedures for escalation and communication

Conduct routine network maintenance tasks during maintenance windows

Document all incidents, resolutions, and network changes

Generate and distribute performance and incident reports

Maintain network diagrams and documentation

Required Qualifications

2+ years of experience in NOC operations or network administration

Understanding of network protocols and technologies (TCP/IP, DNS, DHCP, etc.)

Experience with monitoring tools (Nagios, Zabbix, SolarWinds, etc.)

Basic knowledge of both Linux and Windows server environments

Familiarity with networking equipment (routers, switches, firewalls)

Hands-on experience on switches and routers.

knowledge of routing protocols.

Configuration of VPN.

Strong troubleshooting and analytical skills

Ability to work in shifts, including nights and weekends

Good communication skills and ability to work under pressure

Preferred Qualifications

Network certification (CCNA, CompTIA Network+, etc.)

Experience in a cloud hosting or data center environment

Knowledge of ITIL processes and incident management

Scripting skills (Bash, Python, PowerShell)

Experience with virtualization platforms

Familiarity with log analysis and security monitoring

Job Types: Full-time, Permanent

Pay: ₹11,597.57 - ₹50,233.33 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person