Job
Description
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Associate - Enterprise Content Management (ECM) Job Description We are seeking a highly skilled and experienced Associate specializing in Enterprise Content Management (ECM) to join our team. The ideal candidate will have a strong background in installation, migration, and upgrade processes, particularly in Oracle Fusion Middleware and related systems. You will be responsible for leading the design and implementation of Oracle ECM solutions, ensuring they align with business needs, and optimizing document management processes. Key Responsibilities Lead the design, implementation, configuration, and customization of Oracle WebCenter Content, ECM solutions, ensuring alignment with business requirements. Develop and optimize enterprise content management, document repositories, and metadata structures within Oracle applications. Collaborate with cross-functional teams to integrate Oracle Fusion Middleware (ECM, UCM, IPM, WFR) with other systems and third-party applications. Analyze business needs and processes, translating them into functional requirements and technical designs. Troubleshoot and resolve complex technical issues related to Oracle UCM, ECM, IPM, and WFR to ensure optimal system performance. Provide expert advice on content migration from legacy systems to new applications, including user documentation to ensure effective system utilization. Plan and implement installations in support of Oracle Fusion Middleware, WebCenter Content, and Enterprise Content Management systems. Integrate UCM/IPM with Oracle Document Capture and WFR for seamless data management. Offer guidance and support in solution implementations, data migrations, interfaces, conversions, and enhancements of Oracle application modules. Required Skills And Experience Proven experience in the installation, migration, and upgrade of ECM systems. Strong expertise in Oracle Fusion Middleware, WebCenter Content, and related ECM systems. In-depth knowledge of Oracle UCM, ECM, IPM, and WFR. Experience in integrating UCM/IPM with Oracle Document Capture and WFR. Excellent understanding of service-oriented architecture and middleware technologies. Extensive experience with solution implementations, data migrations, and enhancements of Oracle application modules. Strong analytical and problem-solving skills. Ability to translate business needs into functional requirements and technical designs. Excellent communication and collaboration skills to work effectively with cross-functional teams. Preferred Qualifications Experience with Oracle ECM, UCM, WFR, IPM with third-party application integration. Certification in Oracle Fusion Middleware or ECM, UCM. This role offers an opportunity to work on cutting-edge ECM projects and contribute to the optimization of enterprise content management strategies. If you have a passion for ECM solutions and the required technical expertise, we would love to hear from you. Show more Show less
