110 Mortgage Servicing Jobs

Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com

Company NameEntra Solutions/BSI Financial Services Designation/ RoleManager/Sr Manager Mortgage Operations LocationGurgaon Shift4 PM to 1AM (5 days working) Job Title/Designation Manager/Sr ManagerMortgage Operations Foreclosure & Claims (US Residential Mortgage) Department: Mortgage Servicing / Default Management Job Summary The Mortgage Foreclosure & Claims Manager oversees the end-to-end foreclosure and claims processes for defaulted mortgage loans This role ensures compliance with investor, insurer, and regulatory guidelines while minimizing financial losses and maintaining operational efficiency, Key Responsibilities Foreclosure Management: Supervise judicial and non-judicial foreclosure processes across multiple states, Coordinate with attorneys, vendors, and internal stakeholders to ensure timely foreclosure actions, Monitor foreclosure timelines and ensure adherence to investor-specific requirements (FHA, VA, USDA, FNMA, FHLMC & private investors), Review and approve foreclosure-related documentation including payoffs, reinstatements, judgment figures and bidding, Maintain accurate records and updates in the servicing system, Ensure compliance with federal, state, and investor regulations, Claims Processing File foreclosure advance claims for reimbursement from investors and insurers, Review and validate claim documentation for accuracy and completeness, Ensure timely submission of claims to GSE, GNMA, MI companies, and other investors, Track claim statuses and follow up on outstanding or denied claims, Collaborate with finance and audit teams to reconcile claim payments and recoveries, Team Leadership & Compliance Lead and mentor a team of foreclosure and claims specialists, Develop and implement policies and procedures to improve operational efficiency, Ensure team meets performance metrics and service level agreements, Participate in audits and regulatory reviews; provide documentation and responses as needed, Qualifications Bachelors degree in business, Finance, or related field (preferred), 5+ years of experience in mortgage servicing, foreclosure, and default claims, Strong knowledge of FHA, VA, USDA, FNMA, FHLMC & private investors guidelines, Excellent analytical, organizational, and communication skills, Proficiency in MS Office and mortgage servicing platforms, Additional Skills Experience managing vendor relationships and legal counsel, Familiarity with credit bureau reporting and delinquency tracking, Ability to lead cross-functional teams and drive process improvements, Experience in systems like Sagent, Tempo, Loansphere & PACER, Show more Show less

US Mortgage Manager 8+ Years Mortgage Origination (Post Closing review, PQA) & Correspondent exp(End to End value chain) in US Home, Loan products, regulations,TRID guidelines, people management 21 LPA Mysore & Jaipur Karishma.imaginators@gmail.com

US Mortage Manager 7+ years of exp in U.S. Mortgage CTC: Upto 21 LPA Jaipur/Bangalore Skills- US Mortgage, Periodic Review, Operations, Talent Management (People Mgmt.), Resource optimization, Business Transformation mansikohliimaginator@gmail.com Required Candidate profile Strong analytical, problem-solving, and data-driven decision-making skills Strong communication and stakeholder management skills. Immediate Joiner OR Max 30 Days

Walk-in Drive Details: Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai Date: 12th September, Friday & 13th September Saturday Time: 10:00 AM - 3:00 PM Contact HR SPOC Dharani & Sanjay Job Summary: We are looking for a detail-oriented and experienced Chargeback Quality Analyst to support the quality assurance function within the chargeback operations team. This role focuses on ensuring accuracy, compliance, and consistency in dispute handling for Australian card transactions, in alignment with local regulatory standards and card network rules (Visa, MasterCard, Amex, etc.) . Key Responsibilities: Perform quality audits on chargeback cases to ensure compliance with Australian card scheme rules and internal policies. Review dispute documentation for completeness, accuracy, and adherence to representment guidelines. Identify recurring quality issues and collaborate with operations teams to implement corrective actions. Track and report quality metrics such as documentation accuracy, compliance adherence, and dispute resolution outcomes. Support training initiatives by sharing audit findings and best practices with chargeback analysts. Stay updated on changes in card network regulations and Australian financial compliance standards. Assist in refining SOPs and quality checklists based on audit insights and regulatory updates. Collaborate with internal teams (Risk, Compliance, Operations) to ensure alignment on quality standards. Participate in system testing and enhancements related to dispute workflows and quality controls. Requirements: Bachelors degree in Finance, Business, or a related field. 38 years of experience in chargeback operations, dispute resolution with minimum of 1 year in quality assurance within card processing. Strong understanding of Australian card scheme rules and dispute handling procedures. Familiarity with tools such as Visa Resolve Online, Ethoca, Verifi, and internal chargeback platforms. Excellent attention to detail, documentation skills, and analytical thinking. Ability to work independently and manage multiple priorities. Proficiency in MS Excel and reporting tools.

US Mortage Manager Exp-7+ Years Skills- US Mortgage, Periodic Review, Operations, People Mgt etc Pkg- Upto 18 LPA Loc- Jaipur Nancy 8586914964 Nancy.imaginators7@gmail.com

Lead manage Post Closing, PQA, and Loan Origination functions in alignment with US mortgage industry standards Ensure compliance with TRID guidelines, federal regulations, investor requirements Drive operational governance, monitor process adherence Required Candidate profile Create monitor KRAs to align team performance with organizational goals Maintain service level standards (SLAs) ensure delivery within defined timelines Identify training needs, implement upskilling Perks and benefits Perks and Benefits

As a Manager/Sr. Manager in Mortgage Operations specializing in Foreclosure & Claims for US Residential Mortgages at Entra Solutions/BSI Financial Services in Gurgaon, you will play a crucial role in overseeing the end-to-end foreclosure and claims processes for defaulted mortgage loans. Your responsibilities will include supervising judicial and non-judicial foreclosure processes across multiple states, coordinating with attorneys, vendors, and internal stakeholders, and ensuring compliance with investor, insurer, and regulatory guidelines. You will be responsible for filing foreclosure advance claims for reimbursement from investors and insurers, reviewing and validating claim documentation, and ensuring timely submission of claims to various entities such as GSE, GNMA, MI companies, and other investors. Monitoring foreclosure timelines, maintaining accurate records, and ensuring compliance with federal, state, and investor regulations will be key aspects of your role. In addition to managing foreclosure and claims processes, you will lead and mentor a team of specialists in this area. Developing and implementing policies and procedures to enhance operational efficiency, ensuring the team meets performance metrics and service level agreements, and participating in audits and regulatory reviews will also be part of your responsibilities. To excel in this role, you should ideally possess a Bachelor's degree in business, Finance, or a related field, along with at least 5 years of experience in mortgage servicing, foreclosure, and default claims. Strong knowledge of guidelines from FHA, VA, USDA, FNMA, FHLMC, and private investors is essential, along with excellent analytical, organizational, and communication skills. Proficiency in MS Office and mortgage servicing platforms is also required. Moreover, having experience in managing vendor relationships and legal counsel, familiarity with credit bureau reporting and delinquency tracking, the ability to lead cross-functional teams, and experience with systems like Sagent, Tempo, Loansphere & PACER would be additional assets in this role.,

Designation:- Associate Analyst Work mode:- In office (5 days) Transport:- One way Shifts:- UK shifts Role & responsibilities Ensure completeness and accuracy of Entity records achieving a correct balance between required quality targets and ensuring that key productivity deliverables are met Manage and resolve conflicts related to sourcing and inconsistencies in data and documentation via discussions or escalate to relevant team / function Review and screen residential and LTD company (in both individual names and trading companies names) property valuations ensuring these meet minimum standards, acceptance criteria and within agreed SLAs. Protect the customer and the Bank by having a strong knowledge of Mortgage servicing Support the management of a large volume of Mortgage servicing, and work is prioritised accordingly to deliver against service KPIs Adhere to Standard Operating Procedures when solving customer/broker queries Managing all inbound and outbound Post, identifying priority for allocation to team Managing all inbound emails, identifying priority for allocation to team Managing safe storage and return of customers original documentation and legal correspondence Processing of automated customer mailings Identification of Customer Complaints and Vulnerable customers Preferred candidate profile • Good communication (Written English). • Experience with Mortgage query handling and customer servicing via chat/e-mail/calls • Good understanding of the UK mortgage market with experience of handling mortgage queries • Experience of working within a high paced environment, managing high volumes with prioritisation skills ensuring KPIs and SLAs are adhered to • Ability to work collaboratively with the onshore teams through effective communication skills • Strong attention to detail, utilising your knowledge and support tools to progress mortgage queries correctly • Strong verbal and written communication skills to ensure a smooth experience for Brokers and customers • Have a proactive and professional approach to drive a right first-time outcome for the customer • Compliance with monthly quality checks ensuring accuracy on cases worked • Experience in the validation of customer data • Understanding of UK legislation • Very strong interpretation and articulation skills • Excellent Keyboard skills and should be familiar with working on a laptop • Strong typing skills with a minimum of 45 words per minute • 100% shift adherence and demonstrate flexibility to work in shifts Have a proactive and professional approach to drive a right first-time outcome for the customer • Compliance with monthly quality checks ensuring accuracy on customer service outcome Interested candidates can share their updated resume on below email ramakanth.sripati@wipro.com

Batch date - 17th March, 2025 Work from office - Thane Good to Excellent comms - Cluster 1 or 2 voice select 24/7 shifts with 2 rotational offs Hsc+any 6 months experience on paper /Graduate fresher Salary: 23k in hand HR- Amcat - Ops

Batch date - 17th March, 2025 Work from office - Thane Good to Excellent comms - Cluster 1 or 2 voice select 24/7 shifts with 2 rotational offs Hsc+any 6 months experience on paper /Graduate fresher Salary: 23k in hand HR- Amcat - Ops

Batch date - 17th March, 2025 Work from office - Thane Good to Excellent comms - Cluster 1 or 2 voice select 24/7 shifts with 2 rotational offs Hsc+any 6 months experience on paper /Graduate fresher Salary: 23k in hand HR- Amcat - Ops

Consultant AustralianConsultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies:Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Should have basic knowledge ofAustralianMortgage and Title Insurance ConceptsAbility to Retrieve relevant information using appropriate Online Business-related WebsitesAbility to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively

Having the ability to review and asses key documents and mortgage information, such as: Income evidence; payslips, P60’s, SA302’s, financial accounts and business plans etc Credit reference reports, EPC reports, Companies House searches

SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Mumbai Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 0 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.

Job Description Job Title: Senior Process Executive Objectives Associate would be responsible for reviewing information on the mortgage document and entering the information from mortgage document to Client System, Performing due diligence by validating the information on documents, review the conditions and sign off basis the availability of required documents. Flag out any discrepancy issues found on any of the required mortgage documents back to customer. Key Result Areas (KRAs) Productivity: SPEs on production is expected to meet or exceed the set / agreed target in a given timeframe, both during the training period and in the period following training. The productivity targets will be revised based on the tenure and any such changes will be made known to the associate. Quality: SPEs are expected to meet and exceed the minimum quality benchmark according to the guidelines specified. The quality targets will be revised based on the tenure and any such changes will be made known to the associate. Feedback: SPEs are expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self-improvement and process development. Qualification: Graduate/Diploma (3 year) in any discipline. Bachelors degree in accounting or finance or related field would be preferable Skill Sets 12 months - 72 months experience being part of below functions: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Experience of working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations Hazard Insurance Decent oral and written communication skill with mortgage domain experience Good analytical and reasoning skills Good keyboard skills – Formal Training in Typing would be an added advantage. Typing speed of 30 wpm. Ability to work with multiple teams Stress tolerance - Ability to work accurately under pressure. Good Team Player Willingness to work in night shifts(6.30 pm IST to 4:30 am IST) Willingness to work from office locations

Mortgage Underwriter Exp- 2+ Years Loc- Bangalore Skills- Mortgage, Underwriting,Pre closing ,Loans etc Pkg- 5.5 LPA NP- 0 to 30 Days **Walking interview** Contact- Prabhsimer (9205018536) Email- Prabhsimer.imaginators@gmail.com

SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Mumbai Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 0 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.

Walkin drive on 30/08/2025 Hiring for Mortgage servicing Qualification: Graduate (Mandatory) Experience: Min 1 year exp into servicing (loss mit, foreclosure, bankcurptcy) Salary : upto 5.5LPA(Based on exp) Location : Brookfield(Bangalore) Work from office looking for immediate joiners Walk into below mentioned loaction along with CV , Meet HR supriya. 2nd floor, brigade residency, Brigade tech gardens, brookfileld , Bangalore - 560037. Disclaimer: Firstsource allows a fair, transparent, and merit-based hiring process. we never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @ firstsource.com email addresses

As a seasoned mortgage professional in US Mortgage Servicing, with a passion for leading teams and solving complex challenges in Default and Active Servicing, you have the opportunity to join Moder as a Director / Assistant Director of Loss Mitigation & Servicing. Moder is seeking a strategic leader to contribute to its growing team. Your responsibilities will include demonstrating strong people and processes orientation, addressing complex issues, and showcasing at least 5 years of experience as a leader in Default/Active Servicing, specifically in Loss Mitigation. You will be tasked with successfully leading, managing, and developing a team of managers and staff across various processes within an operational environment. Directing day-to-day operations in Mortgage Servicing, supervising Managers and Senior Managers, and building and leading large teams across multiple clients will be key aspects of your role. You will be responsible for ensuring Customer SLAs, Productivity, Cost Effectiveness, Capacity Utilization, planning, and control of all related metrics. Additionally, your role will involve handling multiple clients, managing contractual deliverables, planning staffing, onboarding, training, ramping up, forecasting staffing requirements, and developing new solutions to enhance operations. Maintaining audit requirements, controlling and motivating teams in a dynamic environment, and fostering seamless communication between operations teams and internal stakeholders are crucial aspects of this position. With a minimum of 10-15 years of work experience in the Mortgage Domain, you are expected to possess excellent communication skills, analytical thinking, decision-making ability, strong organization, planning skills, and the capacity to apply an analytical approach to problem-solving and solution identification. Joining Moder will offer you the chance to work with a fast-growing, tech-forward outsourcing partner, be part of a collaborative, people-first culture, and enjoy competitive compensation, career growth opportunities, and global exposure. This position is based in Chennai and requires working in US Shifts (Night).,

Walkin drive on 29/08/2025. Hiring for US Mortgage servicing Qualification : Graduation (mandatory) Experience: Min 1 year experience into servicing Salary : upto 5LPA (Based on exp) Location : Brookefield(Bangalore) Shifts : Night Shifts Looking for Immediate joiners Work from office Please walkin to below mentioned location and meet HR Supriya Address: 2nd floor, Brigade residency, Brigade tech garden, Brookefiled , Bangalore- 560037. Disclaimer: Firstsource allows a fair, transparent, and merit-based hiring process. we never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @ firstsource.com email addresses

SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Mumbai Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 0 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.

Direct Walk-In interview opportunity TCS Bangalore on Saturday, 30th Aug, 2025 Note: Candidates with relevant experience in Mortgage Servicing can directly attend Walk-in interview. Please go through Norms and Eligibility criteria. Job Role: Process Associate / Senior Process Associate Process: Mortgage Servicing Walk in Drive Date: Saturday, 30th August, 2025 Location: Tata Consultancy Services No.42, Think Campus, Hosur Road, Electronic City, Bangalore 560100 Timing: 09:00 AM 12:00 PM Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV. Job Requirement: Excellent communication skills Candidates should be ok with Australian shift timings (Shift will start from 01:30 AM or 02:30 AM) Candidate should have at least 2+ years of experience in Mortgage Servicing OR Mortgage Fulfilment OR Mortgage Origination OR Mortgage Default Strong understanding of Mortgage Products, Loan Processes and Financial Regulations in Australia Candidates with Immediate to 45 days notice period will be preferred Candidates should have relevant experience in mentioned roles Minimum 15 years of regular, full-time education (10+2+3) Must have all educational & employment documents Mode of salary credit should have been from bank from all the previous employers (No cash in hand) PFB the norms to be followed during the Interview process. We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two/four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately". *** Kindly share this information with your friends and bring them along with you ****

Seeking a detail-oriented professional with a minimum of 2 years of experience in assisting Australian mortgage processes industry. Fill out the form and take the first step toward joining our team! https://podio.com/webforms/29532174/2430984 Accessible workspace Cafeteria House rent allowance

SUMMARY Job Title:SPE/SME/TL- (Loss Mitigation and Escrow) Location: Mumbai Experience: 1.5 - 8 Years Shift: US Shifts Work From Office Notice Period: 0 to 45 days Job Summary: We are seeking Loss Mitigation and Escrow Professionals with in-depth knowledge of loss mitigation and escrow operations within the US mortgage domain. The ideal candidate will have experience in managing teams, driving performance, and ensuring process compliance. Roles and Responsibilities: Lead and supervise a team of mortgage professionals handling escrow and loss mitigation processes. Monitor daily operations, ensure workload distribution, and track individual performance. Manage client communications and handle process escalations. Conduct regular coaching sessions and performance appraisals. Ensure compliance with investor guidelines and US mortgage regulations. Analyze reports and implement process improvements to enhance quality and efficiency. Collaborate with cross-functional teams and support business continuity plans. Requirements: Minimum 1.5+ years of experience in US mortgage Strong understanding of escrow servicing and loss mitigation processes. Proven ability to lead, mentor, and manage team performance. Excellent communication and stakeholder management skills. Experience in working with clients from the US mortgage servicing domain. Comfortable with night shift operations and work-from-office requirement.