MIS Manager

Job Title: Database and MIS Reporting Manager

• Reports To

  : Project Manager

• Location:

  Gurgaon

• Employment Type:

   Contractual

Role Summary:

The Database and MIS Reporting Manager will be responsible for end-to-end data management, reporting accuracy, dashboard oversight, and process governance. This role requires close coordination with internal teams and external stakeholders to ensure reliable, high-quality data for informed business decision-making.

Key Responsibilities:

1. Data Management:

• Act as the Single Point of Contact (SPOC) for daily data management
• Ensure timely and accurate data entry, updates, and maintenance of master databases.
• Review data quality regularly, identify inconsistencies, and implement corrective measures.

2. Reporting & Dashboards:

• Monitor daily reports and dashboards for accuracy and completeness.
• Investigate and resolve discrepancies in MIS outputs.
• Ensure all reports and dashboards are aligned with donor’s data standards and reporting requirements.

3. TP Attendance Monitoring:

• Oversee the TP attendance marking system to ensure timely and accurate attendance tracking.
• Resolve attendance-related issues in coordination with TPs and internal stakeholders.

4. Man-to-Man Mapping:

• Validate and maintain accurate man-to-man mapping, ensuring each individual is correctly mapped to their roles and responsibilities.
• Update mappings as needed based on operational changes.

5. Change Management:

• Implement changes in data systems and processes as recommended by Samsung.
• Ensure smooth adoption of changes by communicating updates and training relevant users and partners.

6. Collaboration & Communication:

• Coordinate regularly with donor biz teams, TPs, and store managers.
• Share periodic data updates and insights with all stakeholders to support operational alignment.

7. Process Improvement:

• Continuously assess current data and MIS practices to identify gaps or inefficiencies.
• Recommend and implement process enhancements to improve accuracy, timeliness, and usability of data outputs.

Key Skills & Competencies:

• Strong analytical and problem-solving skills
• Proficiency in Advanced Excel, and dashboarding tools (Power BI preferred)
• Eye for detail and data integrity
• Ability to manage multiple stakeholders and work in a cross-functional environment
• Excellent communication and interpersonal skills
• Proactive approach to continuous improvement

Qualifications:

• Post Graduation degree
• 8 years of experience in data management and MIS reporting
• Prior experience in Skilling ecosystem