Job Title: Micro Retail Store Staff (Associate / Supervisor / Manager) Location: Bangalore Work Timing: 6 AM – 11 PM (8–9 hour shifts based on roster) Industry: Retail / Hospitality Compensation: Category Associate: (0–2 years experience) Supervisor: (2–5 years experience) Store Manager: (5+ years experience) Job Description: We are hiring dynamic and customer-focused individuals to manage the end-to-end operations of our Micro Retail Store. The ideal candidates will ensure smooth functioning of the store while delivering excellent customer service. Candidates with prior retail or hospitality experience are highly preferred. Key Responsibilities: Common Responsibilities (All Levels): Handle daily store operations: opening, closing, cleanliness, and order Manage sales transactions and ensure upselling/cross-selling wherever possible Inventory management: stock replenishment, damage tracking, reorder alerts Handle customer interactions, queries, and disputes professionally Execute basic servicing and packaging of store items (where applicable) Maintain accurate daily sales and operations reporting Cash management: reconciliation, deposits, and accountability Coordinate with vendors/supply chain for ordering and deliveries Maintain visual merchandising standards and store hygiene Role-Specific Additions: Category Associate (0–2 years experience) Assist customers with purchases and provide product information Ensure shelves are stocked and items are displayed neatly Support supervisors in day-to-day operations and stock checks Supervisor (2–5 years experience) Supervise Associates and ensure adherence to SOPs Resolve customer complaints/escalations effectively Coordinate shift schedules and staff productivity Oversee daily inventory counts and stock rotation Store Manager (5+ years experience) Lead the entire store team and ensure seamless store operations Drive sales performance, customer satisfaction, and operational efficiency Ensure compliance with safety, cleanliness, and brand guidelines Prepare monthly reports, audits, and staff reviews Coordinate with central teams for promotions, logistics, and HR-related matters Candidate Requirements: Presentable with good communication skills (Basic English & Local language) Prior experience in Retail chains like 24x7, Le Marche, Naturals, WH Smith, etc., or Hospitality industry (QSRs, cafes, front office roles) preferred Fast learners with the ability to handle multiple tasks Good with basic computer or POS systems Physically fit and willing to work in a dynamic retail environment Strong sense of responsibility and attention to detail Perks & Benefits: Uniforms & On-the-job training Growth opportunities within the store network Performance-based incentives (for Supervisors & Managers) Show more Show less