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Mega Walk-IN drive (Day shift) || Customer Service || InfoEdge

Mega Walk-IN drive (Day shift) || Customer Service || InfoEdge

Info Edge

0 - 2 years

1 - 2 Lacs

Noida

Posted:4 weeks ago| Platform:

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Skills Required

Inbound Process Client Servicing Voice Process Voice Support Customer Handling Communication Skills Customer Support Customer Service Customer Management graduate fresher Client Relationship Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Manage inbound calls and address queries from B2B recruiters in a professional and courteous manner. Provide clear, accurate information about our services and resolve issues promptly. Maintain and update call logs, customer records, and issue resolution details in the system. Ensure a positive experience for every caller by maintaining a high standard of service. Follow up with recruiters to ensure their queries have been resolved satisfactorily. Requirements: Excellent communication skills in [English/Hindi/]. Prior experience in telecalling, customer support, or a interest in similar role is an advantage. Ability to handle calls efficiently and multitask when required. Basic computer knowledge and familiarity with CRM or call management tools. Strong listening skills and a customer-first attitude.

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Info Edge

www.infoedgellc.com

Business Consulting and Services

Lewes DE

11-50 Employees

613 Jobs

Key People

Hitesh Oberoi

Managing Director & CEO
Vivek Jain

Chief Financial Officer
Pooja Khandal

Chief People Officer

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Mega Walk-IN drive (Day shift) || Customer Service || InfoEdge