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Associate 2

Associate 2

Allegis Group

1 - 3 years

2 - 3 Lacs

Gurugram Delhi / NCR

Posted:1 hour ago| Platform:

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Skills Required

US Healthcare post issues Claims Insurance Claims Quality Back Office Operations Backend Operations New Business Us Insurance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Data Entry: Accurately enter and update customer information and application details into the system. Compliance: Ensure all applications comply with company policies, state regulations, and underwriting guidelines. Multi-tasking: Research and process requests while working on multiple screens and applications. Coordination: Coordinate with various departments to facilitate the smooth processing of applications. Documentation: Review, verify, and process documents related to post-issue transactions. Communication: Communicate with clients and agents to obtain necessary information, resolve issues, and provide updates on request status. Issue Resolution: Address and resolve moderately complex policy-related questions and issues following pre-established guidelines. Customer Service: Provide excellent customer service to clients and agents, ensuring satisfaction and striving to meet and exceed service standards. Industry Knowledge: Develop and maintain a solid understanding of the life and annuity insurance industry, products, services, and processes Preferred candidate profile Educational Background: Graduation in any stream, with a preference for Commerce graduates. Experience: Minimum 12+ months of data entry/ Backend operations in Health care domain/ Claims processing/ Insurance backend process experience with a focus on quality, attention to detail, accuracy, and accountability for work product. Experience in a professional/office-related environment requiring regular scheduled shifts. Technical Skills: Proficient in using a computer with Windows PC applications, including the ability to use a keyboard, navigate screens, and learn new software tools. Ability to type 30+ WPM with 95% accuracy.

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Allegis Group

www.allegisgroup.com

Staffing and Recruiting

Hanover Maryland

10001 Employees

161 Jobs

Key People

Andy Hilger

President
Michele H. Smith

Chief Financial Officer
Travis K. Halsey

Chief Operating Officer

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Associate 2