Media Reconciliation Manager

Job Description

Job Summary: We are seeking an organized and detail-oriented Billing and Reconciliation Specialist with experience in Digital/Traditional media finance to join our team. The ideal candidate will be responsible for reviewing reports, reconciling accounts, and ensuring billing accuracy for all digital marketing/ traditional marketing campaigns (TV, Radio, etc.). This person will work closely with cross-functional teams to ensure media billing & reconciliation processes align with campaign/marketing goals in a timely, efficient, and effective manner. Key Responsibilities: • Oversee and review the reconciliation of Digital & Traditional marketing campaigns (TV, Radio, etc.) on various mediums to ensure accurate billing. • Review and reconcile Digital & Traditional marketing campaigns (TV, Radio, etc.) on various mediums to ensure accurate billing based on requirements. • Partner with cross-functional teams based onshore to define and document billing processes and ensure they align with campaign timelines. • Ensure closure of reconciliations is on time, and the quality and accuracy of deliverables are 100% by conducting quality assurance checks. • Assist the team in controlling and managing billing discrepancies, if any, promptly and collaborate with team members to resolve them • Work with the teams to actualize any rolling budgets month over month. • Liaison with internal billing departments, accurately code, upload, and reconcile media budgets. • Communicate the status of campaign financials and maintain relationships with partners and onshore teams. • Act as the first point of escalation for teams across accounts/clients • Manage team members' attendance, leaves, and holidays, and coordinate with IT heads for resolving issues. • Support, coach and nurture junior members of the team, ensuring their training and development needs are constantly evaluated and fulfilled • Ensure compliance with company and industry billing standards and regulations Team & Client Management • Serve as the primary point of contact for key clients, ensuring their needs and expectations are consistently met or exceeded. • Develop and maintain strong client relationships through regular communication, reporting, and performance reviews. • Proactively identify opportunities for account growth and innovation. • Stay informed about industry trends, leveraging insights to identify opportunities for enhancing media/advertising operations • Lead and mentor a team of media professionals, fostering a collaborative and high-performance work environment. • Set KRA’s, assess team performance to maintain a performance scorecard • Develop individualized growth plans for team members, providing guidance and arranging necessary learning opportunities • Conduct regular performance evaluations, identify skill gaps, and provide training and development opportunities. • Ensure effective resource allocation and workflow management across projects. • Manage team recruitment and exits, ensuring compliance with HR policies and keeping team members informed. • Handle ad hoc responsibilities as they arise Requirements: • Master’s or bachelor’s degree in business, accounting, or finance (or equivalent experience) • Should have 8-10 years of experience in media finance, invoicing, media operations and reconciliation/experience in billing, accounts payable or receivable, with at least 3-5 years in a managerial role. • Have hands-on experience in managing reconciliation on platforms like Prisma or any media-related software. (Knowledge in Mediaocean applications for Billing management would be a plus -Prisma, MBOX, Broadcast Steward, Spot Invoice Toolkit, Print Buy toolkit) • Strong leadership and management skills and passion to cultivate and grow impactful teams • Solid understanding of the advertising and performance marketing landscape • Excellent MS Excel and PowerPoint skills • Comfortable working under tight deadlines and able to prioritize tasks effectively. • Attention to detail & strong communication and collaboration skills • High level of accuracy and problem-solving skills • Analytical and process-driven approach to work • Comfortable working late shift (09:00 PM to 06:00 AM IST)