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Job Title: Marketing Operations Manager (Delivery & Team Enablement) Company: TDS Group Location: Remote (UAE Time Zone) Position Type: Full-Time, Monday - Friday 9:00am-5:00pm UAE Time Salary: $1,500 per month (to be reviewed after 6 months) About the Role TDS Group is seeking a proactive and experienced Marketing Operations Manager to lead internal project delivery, team coordination, and systems optimization across our digital agency. This is a newly created, strategic role designed to support senior leadership by ensuring that internal operations are well-structured, deadlines are hit, and projects move forward efficiently — especially as we scale across multiple service lines. You’ll serve as the operational backbone of our marketing and sales delivery functions, ensuring that internal teams are aligned, accountable, and productive — from client onboarding to ongoing execution. Key Attributes We're Looking For We’re not just looking for someone to manage projects — we’re looking for someone who will elevate how our teams operate and collaborate. Key characteristics for success in this role include: Excellent communication skills : Ability to communicate clearly and concisely in English (both written and verbal) across remote teams Organisational strength : Strong attention to detail with the ability to break large scopes into micro-tasks, timelines, and priorities Digital marketing knowledge : A practical understanding of paid media, SEO, content, funnels, and CRM systems Problem-solving mindset : Can proactively assist in troubleshooting delivery challenges and workflow inefficiencies Strategic thinking : Able to contribute ideas to improve client outcomes, team performance, and project impact Performance-driven : Committed to helping teams stay aligned with key metrics and delivery KPIs Key Responsibilities Project & Delivery Management Own and manage the internal onboarding process for new clients (handover from sales/account management) Break down client scope into actionable internal tasks, timelines, and team deliverables Maintain delivery systems (ClickUp, Asana, or equivalent) to monitor task status, ownership, and blockers Follow up on missed deadlines or incomplete deliverables across all departments (ads, SEO, creative, CRM) Team Productivity & Communication Build clear internal communication rhythms (daily check-ins, update calls, Slack norms) Monitor responsiveness and productivity of remote staff; escalate issues early Identify inefficiencies or low output and recommend performance fixes Support the development of a proactive, high-accountability culture Marketing Knowledge & Strategic Support Understand core deliverables of marketing campaigns (e.g. ad briefs, tracking, lead gen flows, messaging) Participate in internal strategy reviews and client calls when needed to offer operational support and insight Ensure execution is tied to performance KPIs — not just task completion Process Development & Improvement Create and refine SOPs, templates, and workflows to increase clarity and efficiency Help introduce new tools or processes that improve team output or reduce errors Collaborate with leadership on dashboards and reports that track workload, delivery health, and bottlenecks Who We’re Looking For ✔ 6+ years in marketing operations, delivery, or project management in a digital agency or performance environment ✔ In-depth understanding of marketing delivery processes (ads, SEO, copy, CRM, creative) ✔ Experience managing remote teams and enforcing deadlines without micromanaging ✔ Systems-minded and highly organised, with strong attention to detail ✔ Strong communicator with excellent English (written & verbal) ✔ Confident using tools like ClickUp/Asana, Slack, Google Workspace, and CRM platforms ✔ A self-starter who wants to build and improve systems — not just maintain them What This Role Offers A key leadership position in a growing marketing agency Autonomy to shape and improve internal operations from the ground up Fully remote work setup aligned to UAE business hours Collaboration with senior leaders and diverse delivery teams Opportunity to directly impact speed, quality, and efficiency across departments Clear pathway to increased responsibility as we scale Show more Show less
