Manual QA Tester Engineer

Job Title: Manual QA Tester

Location: Bangalore, Karnataka (Hybrid)

Position Type:

Full-time

About The Role

The Manual QA Tester will ensure the quality and reliability of ServiceChannel through comprehensive manual testing. The role involves understanding requirements, designing detailed test plans and cases, executing tests, and effectively reporting defects. This tester will be an integral part of Agile teams, collaborating closely with cross-functional stakeholders to deliver high-quality software.

Key Responsibilities

Requirement Analysis & Test Planning

Analyze functional specs, user stories, and acceptance criteria to derive test coverageDevelop comprehensive test plans, scenarios, and test cases covering functional, UI, regression, integration, usability, and exploratory testing

Test Execution & Defect Reporting

Execute manual test cases across different environments and platforms (web/mobile)Perform exploratory testing to uncover unexpected issues and edge-casesDetect, log, and track defects with clear reproduction steps, expected vs actual results, severity/priority, screenshots/logs

Retesting & Regression

Retest resolved defects and confirm fixesDesign and execute regression test suites to validate new changes and maintain product stability

Collaboration & Reporting

Participate in Agile ceremonies: backlog grooming, sprint planning, stand-ups, retrospectivesCollaborate closely with developers, product managers, UX designers, and stakeholdersProvide timely and clear test status reports—coverage metrics, defect trends, and risk insights

Process Improvement

Advocate for best QA practices and contribute to QA process refinementStay informed of new tools, techniques, and domain-specific testing nuances

Required Skills And Experience

Holds a Bachelor’s degree in Computer Science, Engineering, or related discipline

Manual Testing Expertise

3+ years of hands-on experience in manual testing across software environmentsDemonstrated ability to design and execute test cases, scenarios, and regression suites

Technical Fluency

Familiarity with issue tracking tools (e.g., Jira, Bugzilla) and test management platforms (e.g., TestRail)Basic knowledge of SQL/databases, browser dev-tools, HTTP/request validation tools (e.g., Postman)

Testing Techniques

Proficient in black-box, boundary-value, smoke, sanity, and usability testingStrong exploratory testing and UI/UX validation skills

Soft Skills & Agile Collaboration

Excellent analytical, problem-solving, and attention-to-detail skillsClear and concise written/verbal communicationAbility to work effectively in fast-paced Agile teams

Preferred Skills & Experience

Exposure to API testing (e.g., Postman)Experience in the SaaS, field service, or B2B domain

Fortive Corporation Overview

Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.Fortive: For you, for us, for growth.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.