Manager Workforce Management

You are an experienced Business Consultant with 5-9 years of experience in Workforce Management (WFM) tools and project management. Your role will involve project management responsibilities, requiring a deep understanding of WFM tools and experience in all stages of WFM - Forecasting, capacity planning, roster & schedule. Your key qualifications include proficiency in MS Office, aptitude in creative problem-solving, familiarity with a variety of WFM software tools, and databases, along with excellent analytical and communication skills. A graduate in any discipline, you are also a Certified Management Consultant, which is a plus. You should be confident, proactive, and willing to work in an individual contributor role, with a readiness to travel as per business requirements. As a Business Consultant, your responsibilities will include organizing and executing business projects for clients, conducting initial assessments of problematic situations, collecting and analyzing data, formulating recommendations, and presenting findings to clients. You will develop detailed business plans, assist in plan implementation, provide guidance on issues, and act as a bridge between internal and external teams. Your role will involve collaborating with the Professional Services team, supporting project management from a business capability perspective, and ensuring effective communication and knowledge transfer between teams.,