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4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As an Analyst - Credit Risk Reporting at Citi, your role will involve designing time-sensitive analytics, visualizations, and high visibility reports across Credit Risk. You will be responsible for preparing Regulatory submissions accurately and in a timely manner, ensuring compliance with Regulatory guidelines. Your hands-on experience will be crucial in implementing interactive business insights data visualization artifacts using Tableau Desktop and Tableau Prep Builder. Furthermore, you will contribute to the design of data models, reporting processes, and drive process efficiencies for data and reporting infrastructure. Your collaboration with Technology groups will support automation ef...
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You are an experienced Business Consultant with 5-9 years of experience in Workforce Management (WFM) tools and project management. Your role will involve project management responsibilities, requiring a deep understanding of WFM tools and experience in all stages of WFM - Forecasting, capacity planning, roster & schedule. Your key qualifications include proficiency in MS Office, aptitude in creative problem-solving, familiarity with a variety of WFM software tools, and databases, along with excellent analytical and communication skills. A graduate in any discipline, you are also a Certified Management Consultant, which is a plus. You should be confident, proactive, and willing to work in an...
Posted 3 weeks ago
4.0 - 9.0 years
6 - 14 Lacs
gurugram
Work from Office
Role : Assistant Telecom Manager with hand on exp in NICE inContact Location: Gurugram Mode: Work from Office 24*7 Profile Summary: The demand for skilled Telephony Engineer, particularly those with expertise in cloud-based contact center solutions like NICE inContact, Genesis or Amazon Connect. We are looking for professionals who can enhance customer interactions, streamline operations, and leverage technology to drive business success. If you're considering a career as a NICE inContact Telephony Manager, focusing on developing technical expertise, problem-solving skills, and effective communication will be key to success in this role. Primary Job Responsibility: Collaborate with senior ma...
Posted 3 weeks ago
7.0 - 12.0 years
15 - 20 Lacs
bengaluru
Work from Office
Exp in people management, having handled a team of 8 to 12 members. Supervise, coach, mentor& develop a group of technical support associates in the day-to-day operations of providing IT customer support to multiple business groups Required Candidate profile Exp in Customer Service domain (Having worked in a support organization where we help customers globally by providing IT solutions) Knowledge of using ticketing tools ServiceNow and Genesis, CRM tools
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should have at least 3+ years of experience as a WordPress Developer with a strong portfolio of WordPress sites. Your core skills should include proficiency in PHP, MySQL, HTML5, and CSS3. You must have extensive experience working with WordPress and its frameworks such as Genesis and Timber. Experience in creating custom WordPress extensions, themes, and plugins is essential. A solid understanding of RESTful APIs and the ability to work with external APIs is required. You should be proficient in Git for version control and collaboration. Strong experience with MySQL and the ability to write advanced SQL queries for optimized performance are necessary database skills. Knowledge of Docker...
Posted 1 month ago
12.0 - 20.0 years
12 - 20 Lacs
delhi ncr, india
On-site
Role & responsibilities Exp - 12 - 20 yrs Need person who has experience on developing use cases on Genesis and other advanced feature of Genesis Candidate should have experience in Implementation of Genesis The candidate will be working on solutioning, and transformation project related to Genesis Team Mngt:- This will be an individual contributor role Location - Fungible across AO location Shift India Day Shift, but the candidate should be flexible to support clients/stake holders across the globe Domain BPO, BPS and Contact Centre preferred
Posted 1 month ago
12.0 - 20.0 years
12 - 20 Lacs
bengaluru, karnataka, india
On-site
Role & responsibilities Exp - 12 - 20 yrs Need person who has experience on developing use cases on Genesis and other advanced feature of Genesis Candidate should have experience in Implementation of Genesis The candidate will be working on solutioning, and transformation project related to Genesis Team Mngt:- This will be an individual contributor role Location - Fungible across AO location Shift India Day Shift, but the candidate should be flexible to support clients/stake holders across the globe Domain BPO, BPS and Contact Centre preferred
Posted 1 month ago
6.0 - 8.0 years
3 - 15 Lacs
Hyderabad, Telangana, India
On-site
Application deployment and maintenance Monitoring, creating, updating GitLabs Creating database queries for PowerBI management purpose Risk assessment during on-boarding of new applications 3 years of experience in a similar role Exposure to Genesis, Nimbus, Atlas, CoPilot Exposure to new technologies (AI, Automation, PowerBI, Windows) Challenging work with specialists and Leadership Managing software used on daily basis by a large organization Influencing how the tools are designed and developed Collaboration with various partners across the different functions Fluent in English. Able to create knowledge base articles for products from supported pool understandable for non- technical users ...
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
The Applications Development Group Manager is a senior management level position responsible for leading a team in establishing and implementing new application systems and programs in coordination with the Technology Team. Your role involves driving applications systems analysis and programming activities. Utilize your expertise in Finance and related data analysis skills to support project deliverables, solve data and process problems, clarify user inquiries, and train team members. Manage the Strategic ledger platform focusing on reporting and analytics, engage with stakeholders to support reporting insights, and collaborate with key business stakeholders for strategic ledger implementati...
Posted 1 month ago
7.0 - 9.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Your Job You should be able to proactively build relationships with key business stakeholders in the organization to assist with the escalations and trends that are impacting their business units. You will be responsible for enriching end user experience by driving continuous transformation. Together with our Global centers, we are responsible for ensuring our customers receive the support they need via phone, chat, and self-service 24x7 in multiple languages. We prioritize the value of our users time by implementing efficient callback options, significantly improving both Customer Satisfaction and overall, First Contact Resolution rate, We are here to help, proactively spreading awareness a...
Posted 2 months ago
5.0 - 8.0 years
14 - 20 Lacs
Chennai
Work from Office
Audit & Compliance: Deep understanding of internal audit processes, compliance standards, and risk management in delivery functions. Technology Exposure: Hands-on experience with CRM platforms, predominantly Salesforce (SFDC approx. 80% coverage), along with exposure to VIVA, Genesis, and Mulesoft. Delivery Risk Oversight: Ability to assess project delivery frameworks, identify operational risks, and suggest mitigation strategies. Ensuring delivery-related compliance, identifying risk factors, and supporting governance initiatives. Contact Person: Sangeetha Tamil
Posted 2 months ago
3.0 - 6.0 years
2 - 4 Lacs
Coimbatore
Work from Office
PCB CAM Engineering role is required to have several years proven experience of working with Cam in Genesis/ Ucam or CAM350. Minimum 4 years experience in Genesis is must. Independently able to follow customer guidelines, DRC and Edit Gerber data. Should have good experience in Impedance calculation and preparing Fabrication stack up. Independently able to work on Panelization, Etch compensation, Drill compensation, Spacing, Array conversion, Edge plating and Couter sink and counterbore operations. Should have good experience in placing Thieving, Tooling holes and Fiducials. Editing Single sided, Double sided and Multi layer board is must. Good in using Panelization scripts. Experience in Fl...
Posted 2 months ago
5.0 - 10.0 years
15 - 30 Lacs
Gurugram
Remote
We're seeking a Microsoft Co-Pilot Architect to design and implement cutting-edge Microsoft Co-Pilot solutions that enhance productivity and optimize business processes. This role demands deep expertise in AI-driven applications, Microsoft 365, and Microsoft Azure. The Architect will work closely with cross-functional teams to deliver scalable, secure, and AI-powered experiences that drive real business impact. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progressin a place where...
Posted 4 months ago
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