3 Capacity Plan Jobs

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an ideal candidate for this role, you should possess 5-7 years of relevant experience in Availability & Capacity Management. It is essential to have a strong understanding of the ITIL framework and practical experience in Availability & Capacity Management. Your responsibilities in this role will include: - Collaborating with Service Towers to gather requirements and ensure that new or modified IT services meet availability targets. - Working closely with Service Towers to develop and maintain a comprehensive Capacity Plan that aligns with the current and future needs of the business. - Improving IT service availability by monitoring, measuring, analyzing, and reporting service and compon...

Posted 2 days ago

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Business Consultant, you will play a crucial role in project management and must possess a deep understanding of WFM tools along with extensive project management experience. You should have 5 to 9 years of experience in all stages of WFM, including Forecasting, capacity plan, roster & schedule. Your problem-solving skills should be exceptional, and you should be proficient in MS Office. Additionally, familiarity with various WFM software like Verint, Genesis, Nice IEX, etc., and databases is required. An analytical mindset with strong data collection and analysis skills is essential. Your communication skills, both written and verbal, should be excellent as you will be working in an in...

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

You are an experienced Business Consultant with 5-9 years of experience in Workforce Management (WFM) tools and project management. Your role will involve project management responsibilities, requiring a deep understanding of WFM tools and experience in all stages of WFM - Forecasting, capacity planning, roster & schedule. Your key qualifications include proficiency in MS Office, aptitude in creative problem-solving, familiarity with a variety of WFM software tools, and databases, along with excellent analytical and communication skills. A graduate in any discipline, you are also a Certified Management Consultant, which is a plus. You should be confident, proactive, and willing to work in an...

Posted 3 months ago

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