Manager US Payroll

Responsibilities

• Lead end-to-end US payroll operations for multiple clients, ensuring accurate and timely payroll processing, payroll tax filings, and compliance with federal, state, and local regulations.
• Manage and mentor a team of payroll associates/consultants, providing technical guidance, training, and performance feedback to ensure high-quality service delivery.
• Serve as the primary escalation point for complex payroll issues and client queries, ensuring resolution within required timelines.
• Review payroll runs, final settlements, adjustments, and compliance reports to maintain accuracy and adherence to client agreements and statutory requirements.
• Oversee multi-state payroll registrations and filings, ensuring proper setup, tax compliance, and reporting.
• Establish and monitor payroll processes, internal controls, and audit procedures to safeguard data integrity and compliance.
• Drive operational efficiency by identifying opportunities for process improvements, automation, and standardization across payroll engagements.
• Monitor and manage workload allocation, billable hours, and project budgets to meet firms financial and operational goals.
• Partner with senior leadership in client onboarding, project transitions, and payroll system implementations.
• Stay current with US payroll laws, tax updates, and regulatory changes; provide insights and ensure implementation of required updates across client accounts.
• Support payroll audits and compliance reviews, preparing necessary documentation and coordinating with external auditors when required.
• Contribute to business growth by supporting proposals, client presentations, and demonstrating payroll expertise to prospective clients.

Requirements

• Bachelors degree in Accounting, Finance, Business Administration, or related field.
• 7+ years of progressive experience in US payroll operations, with at least 3 years in a supervisory or managerial role.
• Strong expertise in multi-state payroll, payroll tax compliance, and related reporting requirements.
• Professional certification preferred: CPP (Certified Payroll Professional).
• Hands-on experience with leading US payroll systems and related software (e.g., ADP, Paychex, Workday, or similar).
• Strong understanding of payroll accounting principles and reconciliations.
• Proven leadership and team management skills, with the ability to mentor and motivate staff.
• Excellent communication and client management skills, with ability to explain payroll concepts clearly.
• Strong analytical and problem-solving abilities, with attention to detail and accuracy.
• Ability to work under tight deadlines and manage multiple priorities in a fast-paced environment.
• Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint).