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Manager- Telesales - IT

Manager- Telesales - IT

Panacorp Software Solutions

0 - 5 years

10 - 14 Lacs

Nagercoil

Posted:3 weeks ago| Platform:

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Skills Required

team management management skills customer service sales it management project management networking it operations management system administration technical support team leading desktop support it infrastructure management it infrastructure itil

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Work from Office

Job Type

Full Time

Job Description

Job Summary:As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service.Key Responsibilities:- Manage and motivate the telesales team to reach sales goals.- Plan and implement sales strategies.- Train new and existing team members on products and sales techniques.- Monitor calls and provide feedback for improvement.- Track sales performance and prepare reports.- Handle customer questions or complaints when needed.- Work closely with other departments like marketing and customer service.- Keep up to date with product knowledge and market trends.Skills & Requirements:- Strong leadership and team management skills.- Excellent communication and sales skills.- Ability to motivate and coach a team.- Experience in telesales or a similar role.- Good understanding of sales targets and KPIs.- Basic computer skills for managing reports and call systems.- Degree in Business, Marketing, or related field (preferred).

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