Responsibilities:
- Requirements Elicitation and Analysis:
- Lead requirements gathering sessions with stakeholders across various business units.
- Analyze and document complex business processes and workflows.
- Translate business requirements into clear, concise, and testable user stories and acceptance criteria.
- Identify and document functional and non-functional requirements.
- Solution Design and Development (Mendix Focus):
- Design and prototype workflow solutions within the Mendix platform, leveraging its low-code capabilities.
- Collaborate with Mendix developers to ensure accurate and efficient implementation of solutions.
- Configure and customize Mendix workflows to meet specific business needs.
- Develop and maintain Mendix application documentation.
- Workflow Expertise:
- Apply deep understanding of workflow concepts, including process automation, rules engines, and human task management.
- Optimize existing Mendix workflows for performance and efficiency.
- Stay up-to-date on the latest Mendix features and best practices related to workflow solutions.
- Mentor junior business analysts on Mendix workflow design and implementation.
Collaboration and Communication:
- Act as a liaison between business stakeholders and the development team.
- Communicate effectively with both technical and non-technical audiences.
- Facilitate workshops and presentations to stakeholders.
- Participate in Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.
- Testing and Quality Assurance:
- Develop and execute test plans and test cases for Mendix workflow solutions.
- Participate in user acceptance testing (UAT) and ensure that solutions meet business requirements.
- Identify and document defects and work with the development team to resolve them.
- Documentation and Training:
- Create and maintain comprehensive documentation for Mendix applications and workflows, including process flows, data models, and user guides.
- Develop and deliver training materials to end-users on Mendix solutions.
Center of Excellence (CoE) Contribution:
- Participate in the definition and implementation of the Mendix CoE strategy, standards, and best practices.
- Contribute to the development of reusable Mendix components and templates for workflow solutions.
- Assist in the creation and maintenance of a Mendix knowledge base and documentation repository.
- Support the governance and quality assurance processes within the Mendix CoE.
- Help to onboard and mentor new Mendix developers and business analysts within the organization.
- Promote the adoption of Mendix best practices across the organization.
Project management and change management:
Manage projects and engagements in the automation and tech implementation domain. Manage change management in these projectsSounds like you? To apply, you need to have:
Education & Experience:
Mendix Workflow Solution Expert / Intermediate CertificationRelevant experience in Mendix workflow solution deploymentBachelor's degree in a technical field (e.g., Engineering, Computer Science) with relevant work experience.10+ years of experience as a Business Analyst, Configurator, and Project Manager in automation projects.
Bonus Points For:
- Knowledge of Real Estate Industry operations.
- Experience with DevOps practices.
Skills & Abilities:
Strong analytical and problem-solving skills.Excellent communication, collaboration, and interpersonal skills with diverse audiences (technical and non-technical).Ability to work independently and manage multiple projects efficiently.Creative thinker with a focus on achieving results.Adept in various requirement gathering techniques like brainstorming, user interviews, workshops.Passionate about driving change and continuous improvement.
Certifications (Good to have):
CBAP, Business Analytics, Product Owner, or Project Management certifications.
Technical Skills:
Deep understanding of the Mendix low-code platform, particularly its workflow capabilities.Intelligent Automation Tools (Preferred): In-depth experience with at least one segment of intelligent automation tools like MS Power Automate, BPM, RPA, IDP/OCR, low code no code tools or Gen AI.Programming Languages (Preferred): Proficiency in Python, SQL, or VBA is a significant advantage.Data & Business Analytics (Preferred): Exposure to business and data analytics is a plus.