Manager - L&OD

Role:

Objective:

Responsibilities:

• Partner in conducting training need analysis to identify skill-gaps and areas of development across levels, businesses and functions
• Conceptualize, design and deliver / facilitate high-impact training programs and development journeys through internal and external interventions, in the areas of behavioral, domain, technical, regulatory and leadership training.
• Deploy various methodologies and tools of learning effectively – ILT, VILT, blended, tools such as e-learning, videos, case-studies, collaborative learning, mentoring, coaching, use of virtual learning bots, etc.
• Curate, create and maintain engaging and up-to-date training content and resources.
• Conduct training for identified behavioral programs for junior to mid level
• Establish training effectiveness measurement for programs, track and publish effectiveness metrics and business impact of training to management and stakeholders
• Be up to date on market trends in future ready skilling and drive future-ready learning agenda (Gen AI, latest technology and adjacent skills learning) across the organization
• Ensure that the function is at all times aligned to SOPs and audit requirements
• Drive initiatives around Organization Building such as values dissemination, competencies, change management, etc.
• Facilitate the administration of employee engagement surveys, partner in employee awareness, action planning and deliver resultant initiatives
• Drive flagship recognition programs by managing end-to-end process
• Track functional budget, spends and manage provisioning. Always Have an oversight on budget to ensure cost efficiencies.
• Select, manage and evaluate learning and OD vendors and consultants. Strive for maximizing value through strong partnerships.
• Oversee and optimize the use of Learning Management System (LMS) and other learning technologies
• Manage data and analytical cuts on learning coverage, outreach, demographics and effectiveness for stakeholder, management and regulatory reporting.
• Effective team management by driving performance and collaboration, engaging and developing team.

Qualifications and Skills:

• 10-12 years of progressive experience in Learning and OD roles
• Master’s Degree in HR, Business Management
• Additional certifications or qualifications in facilitation skills (Trainer certification), organization development, psychometric instruments, behavioral / leadership areas will be desirable
• Strong knowledge of OD principles and instructional design models
• Excellent communication, presentation, facilitation and interpersonal skills
• Proficiency with LMS and e-learning authoring tools
• High learning agility
• High degree of operational excellence
• Proven experience and expertise in data orientation and analytical skills. Proficiency in MS Excel
• Effective stakeholder management, influencing skills
• Strong aptitude for new technologies and future skills. Inclination and ability to implement and drive future skilling
• Ability to think strategically – linking L&OD programs with business goals