Manager - HR Operations

The responsibilities include designing and implementing company policies, managing internal HR systems, maintaining work structures and supporting the decision-making process on HR issues. The ideal candidate will play a critical role in the day-to-day learning and development (L&D) activities with the organisation.

• Designing and implementing company policies that promote a healthy work environment
• Developing and monitoring overall HR strategies, systems, tactics, and procedures across the organization
• Nurturing a positive working environment by ensuring employee relations and communication
• Overseeing and managing the HR information systems and ensuring necessary IT support
• Reporting to management and provide decision support through HR metrics
• Handling employee grievances and implementing disciplinary procedures
• Assist in planning and organizing training sessions across various functions.
• Coordinate logistics for training programs, including scheduling, venue arrangements, and trainer coordination.
• Maintain training calendars, attendance records, and documentation for employee participation tracking.
• Act as a liaison between training partners and employees for smooth delivery of sessions.
• Monitor and evaluate training program effectiveness through feedback and assessments.

What you need to have:

• Should be a post-graduate in HR.
• At least 5 years of experience in handling HR Operations & learning & development.
• Current knowledge of effective learning and development methods
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting
• Proficient in MS Office and Learning Management Systems (LMS)
• Proficient in MS Office; knowledge of HRMS is a plus
• Excellent organizational and leadership ability
• Analytical and problem-solving skills
• Outstanding communication aptitude

What makes you stand out:

• Excellent communication skills, strong executive presence, computer skills, analytical ability, customer centricity.
• Conversant in local language is an advantage.
• Should be willing to do development and enhancement work whenever required.