Manager - Employee Relations

5 - 9 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Job Description: As a Manager - Employee Relations at Mastercard, you will be an integral part of the Global Employee Relations team. Your main responsibility will be to provide expert advice to People Business Partners, managers, and employees regarding company policies and processes. You will partner with internal employment counsel, compliance, and People Business Partners to effectively manage employee relations issues and investigations. Your role will involve investigating concerns raised, including complaints of discrimination, harassment, retaliation, and other work-related issues. Additionally, you will be responsible for preparing investigative documentation, tracking and maintaining appropriate investigation data, and providing periodic reporting to senior stakeholders. Your ability to establish strong cross-functional relationships at all levels and geographies will be key to your success in this position. Key Responsibilities: - Provide expert advice on company policies and processes to People Business Partners, managers, and employees - Partner with internal employment counsel, compliance, and People Business Partners to manage employee relations issues/investigations - Investigate concerns raised, including complaints of discrimination, harassment, and retaliation - Prepare investigative documentation, track and maintain investigation data, and provide periodic reporting - Establish strong cross-functional relationships at all levels and geographies - Provide sound ER advice to People Business Partners and managers on various ER topics - Partner with relevant control functions on investigations and outcomes - Create insights from data to drive a culture consistent with Mastercard values Qualifications Required: - Experience working in a multi-national, fast-paced organization - CIPD qualified or equivalent work experience - Deep human resources experience with a passion for employee relations - Solid understanding of employment and labor laws - Proven project management skills with the ability to drive global projects - Strong investigative and analytical skills - Excellent interpersonal, verbal, and written communication skills - Exceptional detail-oriented and follow-up skills,

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