Manager - Employee Relations

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   Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.

2. -

   Provide guidance, education, and coaching to people leaders on employee relations best practices and effective employee communication techniques.

3. -

   In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.

4. -

   Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.

5. -

   Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.

6. -

   At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.

7. -

   Identify operational gaps, recommending and implementing process improvements to enhance the ER division's overall effectiveness and efficiency.

8. -

   Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.

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   Appropriately assess risk, demonstrating consideration of Maximus values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

10. -

    Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.

Qualifications:

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