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Tata Capital
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Manager - DSMG - Recovery Pool

Manager - DSMG - Recovery Pool

Tata Capital

3 - 7 years

6 - 10 Lacs

Mumbai Pune Delhi / NCR

Posted:6 hours ago| Platform:

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Skills Required

hrsd training talent acquisition recruitment placement campus recruitment physical design team management management skills corporate relations team handling human resource management counselling floor planning induction placement coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Portfolio & Recovery Management:

Manage and monitor recovery efforts on NPA (Non-Performing Assets), write-off, and hard bucket accounts (e.g., 180+ DPD).
Develop account-wise recovery strategies, including field follow-ups, settlements, and legal recourse.
Track daily, weekly, and monthly performance of recovery pools; ensure achievement of recovery targets.

Agency & Vendor Management:

Empanel, onboard, and supervise third-party collection agencies and recovery agents.
Monitor agency performance through scorecards, audits, and field visits.
Train and guide agency teams to adhere to bank standards and recovery protocols.

Legal Coordination:

Liaise with the legal team for SARFAESI actions, Lok Adalat, arbitration, Section 138 (cheque bounce), civil suits, and other recovery tools.
Ensure timely filing and tracking of legal cases for recovery.
Maintain documentation and MIS related to legal proceedings and settlements.

Compliance & Governance:

Ensure adherence to regulatory guidelines (e.g., RBI) and internal audit standards for recovery processes.
Handle customer escalations and ensure a professional and ethical approach to recoveries.
Submit timely reports, MIS, and updates to senior management.

Location - M

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