Manager - Channel Sales (Offline Business)

About the Role

We are seeking a dynamic and driven Channel Sales Manager to strengthen and scale upGrad’s Channel Partner network within the Offline business vertical.

This role requires strong partnership-building ability, sales acumen and operational discipline to onboard high-quality partners and drive revenue growth through them. The roleholder will act as the primary bridge between upGrad and its partner network, ensuring performance, compliance, and long-term success.

Key Responsibilities

• Acquire & Onboard Partners: Identify, evaluate, and onboard new channel partners; establish clear commercial terms and process alignment.

• Manage Partner Relationships: Act as the primary liaison, driving engagement, satisfaction, and long-term partner success.

• Enable Sales Performance: Train partners on product offerings, provide sales/marketing support, and assist in key closures.

• Drive Revenue & Pipeline: Ensure partners meet sales targets, monitor performance, and implement improvement plans.

• Track KPIs & Governance: Conduct regular business reviews, ensure compliance with pricing and branding norms, and maintain accurate reporting.

• Market Insights & Collaboration: Capture market intelligence and coordinate with internal teams to address partner needs and opportunities.

Requirements

• MBA preferred or equivalent relevant experience.

• Minimum 5 years of experience in offline education sector.

• Strong relationship, communication, sales, and analytical skills with the ability to manage multiple partners and drive targets.

• Familiarity with CRM, reporting tools, and channel management processes

Why Join Us?

• A high-impact role in a growing company, driving growth for one of the largest business units.

• An opportunity to shape the future of education by leading regional-level market expansion and outreach.

• A collaborative and innovative culture that values experimentation, ownership, and continuous learning.

• Accelerated career growth in a performance-driven environment with exposure to cross-functional leadership and strategic decision-making.