Manager - Channel Sales (Offline Business)

About the Role

We are seeking a dynamic and driven Channel Sales Manager to strengthen and scale upGrads Channel Partner network within the Offline business vertical.

This role requires strong partnership-building ability, sales acumen and operational discipline to onboard high-quality partners and drive revenue growth through them. The roleholder will act as the primary bridge between upGrad and its partner network, ensuring performance, compliance, and long-term success.

Key Responsibilities

• Acquire & Onboard Partners: Identify, evaluate, and onboard new channel partners; establish clear commercial terms and process alignment.
• Manage Partner Relationships: Act as the primary liaison, driving engagement, satisfaction, and long-term partner success.
• Enable Sales Performance: Train partners on product offerings, provide sales/marketing support, and assist in key closures.
• Drive Revenue & Pipeline: Ensure partners meet sales targets, monitor performance, and implement improvement plans.
• Track KPIs & Governance: Conduct regular business reviews, ensure compliance with pricing and branding norms, and maintain accurate reporting.
• Market Insights & Collaboration: Capture market intelligence and coordinate with internal teams to address partner needs and opportunities.

Requirements

• MBA preferred or equivalent relevant experience.
• Minimum 5 years of experience in offline education sector.
• Strong relationship, communication, sales, and analytical skills with the ability to manage multiple partners and drive targets.
• Familiarity with CRM, reporting tools, and channel management processes

Why Join Us?

• A high-impact role in a growing company, driving growth for one of the largest business units.
• An opportunity to shape the future of education by leading regional-level market expansion and outreach.
• A collaborative and innovative culture that values experimentation, ownership, and continuous learning.
• Accelerated career growth in a performance-driven environment with exposure to cross-functional leadership and strategic decision-making.