Job
Description
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Network Administrator Network Engineer will be responsible to implement, maintain, and support client's network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama Palo Alto Prisma Cloud (SSPM, CASB, SASE, DLP modules) Strong in Security concepts - VPN (IPSEC / SSL) Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) WAF technologies (Imperva) AWS Cloud - Basic Networking, VPNs, Direct Connect, WAF, Load Balancers Zscaler awareness (ZIA/ZPA) solutions Strong in TCP/IP concepts, HTTP, DNS, DHCP and general networking and infrastructure support protocols Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability, resource utilization, trending, capacity planning and reliability Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Liaise with vendors and other IT personnel for problem resolution Other Requirements Candidate should be willing to work in Night shift and Rotational Weekend On-call support. Candidate should have in-depth technical understanding and SME level knowledge in Security products Expert in Palo Alto solutions (NGFW, Prisma cloud, Global protect), Illumio and Imperva WAF Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls Ability to work and support on Service management tools like Service Now. Experience in handling Incident management, Change management, problem management, adherence to SLAs, RCA etc. Qualifications Bachelor’s degree in Computer Science or related technology field preferred Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools CCNP or higher (CCIE and/or CISSP highly valued) Strong working knowledge of ITIL principles and ITSM Current understanding of industry trends and methodologies Outstanding verbal and written communication skills Show more Show less
