123 Madcap Flare Jobs - Page 2

So, what’ s the role all about? We are seeking a seasoned Technical Writer to lead documentation initiatives across multiple product lines within NiCE Actimize R&D. This is an advanced individual contributor role with strategic influence—requiring leading a small group of writers, content planning, cross-functional collaboration, and process improvement. How will you make an impact? Own end-to-end documentation for complex enterprise software products. Partner with SMEs, developers, and product managers to deliver high-quality, user-focused content. Create and maintain structured content: user guides, developer/API docs, and contextual help. Simplify complex concepts for diverse audiences including customers, support, and developers. Create and integrate visual aids and videos to enhance comprehension. Align deliverables with Agile sprints and release timelines. Provide editorial and mentoring support to other writers and content contributors Champion best practices in technical communication and drive process efficiencies within the team Have you got what it takes? Junior (2-4 years) years of experience as a technical writer in an enterprise software development environment. Deep experience in Agile environments and topic-based authoring. Strong grasp of APIs and developer-centric documentation. Ability to learn complex technology and tools. Experience creating clear and structured guides for different audiences, including developers (API documentation). Experience with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence) Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage. Passionate about quality, great communication skills, and excellent teamwork capabilities. Excellent problem-solving and decision-making skills. What’ s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:8164 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual

Develop, write, and maintain product documentation , including user guides, API documentation, installation guides, release notes, FAQs, and knowledge base articles. Translate complex technical concepts into clear, concise, and engaging content for both technical and non-technical users. Collaborate with engineering and product teams to understand features, workflows, and architecture. Create content for developer documentation including APIs, SDKs, and integration guides. Ensure all documentation aligns with brand guidelines, tone of voice, and style standards . Maintain and update documentation in line with product releases and customer feedback. Work with UI/UX teams to integrate in-product help, tooltips, and tutorials. Contribute to documentation strategy , including structure, format, and knowledge management best practices. Leverage tools such as MadCap Flare, RoboHelp, Confluence, Git, Markdown, and CMS systems for authoring and publishing. Collaborate with support teams to enhance knowledge base and self-service documentation. Have you got what it takes Bachelor s/Master s degree in Computer Science, Technical Communication, English, or related field . 5+ years of proven experience as a Technical Writer for software products. Strong ability to understand and explain complex software concepts (cloud, APIs, integrations, enterprise applications, SaaS). Hands-on experience with documentation tools (MadCap Flare, Confluence, Markdown, Git, Oxygen XML, or similar). Familiarity with Agile/Scrum methodology and product development lifecycle. Experience documenting APIs, SDKs, cloud-based applications, and data platforms is a strong plus. Excellent written and verbal communication skills with attention to detail. Ability to manage multiple projects and deliver high-quality content under tight deadlines.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

So, what’s the role all about? We are looking for an experienced Technical Writer with a strong background in software products and technology documentation. The ideal candidate will have 5+ years of experience in creating high-quality, user-friendly technical content that simplifies complex concepts for a wide range of audiences. As a Technical Writer, you will collaborate closely with product managers, engineers, architects, and UX designers to produce documentation that supports product adoption, improves customer experience, and ensures clarity in technical communication. How will you make an impact? Develop, write, and maintain product documentation , including user guides, API documentation, installation guides, release notes, FAQs, and knowledge base articles. Translate complex technical concepts into clear, concise, and engaging content for both technical and non-technical users. Collaborate with engineering and product teams to understand features, workflows, and architecture. Create content for developer documentation including APIs, SDKs, and integration guides. Ensure all documentation aligns with brand guidelines, tone of voice, and style standards . Maintain and update documentation in line with product releases and customer feedback. Work with UI/UX teams to integrate in-product help, tooltips, and tutorials. Contribute to documentation strategy , including structure, format, and knowledge management best practices. Leverage tools such as MadCap Flare, RoboHelp, Confluence, Git, Markdown, and CMS systems for authoring and publishing. Collaborate with support teams to enhance knowledge base and self-service documentation. Have you got what it takes? Bachelor’s/Master’s degree in Computer Science, Technical Communication, English, or related field . 5+ years of proven experience as a Technical Writer for software products. Strong ability to understand and explain complex software concepts (cloud, APIs, integrations, enterprise applications, SaaS). Hands-on experience with documentation tools (MadCap Flare, Confluence, Markdown, Git, Oxygen XML, or similar). Familiarity with Agile/Scrum methodology and product development lifecycle. Experience documenting APIs, SDKs, cloud-based applications, and data platforms is a strong plus. Excellent written and verbal communication skills with attention to detail. Ability to manage multiple projects and deliver high-quality content under tight deadlines. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NICE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8391 Reporting into: Tech Manager Role Type: Individual Contributor

As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides, manuals, and online help resources. Responsibilities: Develop, write, and maintain high-quality technical documentation, including user guides, installation manuals, API documentation, FAQs and online help. Collaborate with product managers, developers and other stakeholders to gather information and understand the functionality and use cases of our products. Create visual aids such as diagrams, screenshots and videos to enhance the documentation. Continuously update documentation to reflect product updates, new features, and customer feedback. Ensure consistency and adherence to style guides and documentation standards. Review and edit content created by other team members for accuracy, clarity and completeness. Assist in the creation of training materials and other documentation-related tasks as needed. Requirements: Proven experience as a Technical Writer, preferably in the software or SaaS industry. Excellent written and verbal communication skills. Ability to understand and explain complex technical concepts in a clear and concise manner. Strong attention to detail and organizational skills. Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word or similar. Familiarity with Markdown, HTML, and other web-based documentation formats. Ability to work independently and manage multiple projects simultaneously. Basic understanding of software development processes and SaaS products. Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field is preferred. Preferred Qualifications: Experience with API documentation and tools like Swagger or Postman. Knowledge of version control systems like Git. Familiarity with Agile development methodologies. Experience creating video tutorials or other multimedia content. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. SaaS, MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, HTML, and other web-based documentation formats, software development processes, API documentation and tools like Swagger or Postman, version control systems like Git, Agile development methodologies, video tutorials or other multimedia content, user guides, installation manuals, API documentation, FAQs and online help, visual aids such as diagrams, screenshots and videos to enhance the documentation, creation of training materials and other documentation-related tasks.

Were looking for an experienced Senior Technical Writer with a proven ability to create high-quality technical documentation for diverse audiences. Key Skills & Experience 8+ years of professional technical writing experience. Proficient in MadCap Flare, Visual Studio Code, MS Office, and Confluence. Expertise in Topic-Based Authoring and XML-Based Authoring. Proficiency with AI-powered writing tools (mandatory). Demonstrated success in creating: Feature Description Documents Technical Design Documents Product Requirement Documents (PRD) User Manuals and other customer-facing documentation Hands-on experience with Content Management Systems. Additional Plus Knowledge of IT Management Systems (Discovery, ITAM, ITSM). Background in networking concepts and technical documentation. If you are passionate about producing precise, user-friendly, and impactful documentation, wed love to hear from you!

Role Description : As a Senior Technical Writer, you are expected to perform the following: - Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision - Identify, plan for and revise technical writing project requirements, and research complex source material for these projects - Articulate and describe each feature of the products in an understandable way to the end users - Help to identify and implement standards and process improvements - Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule - Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks. - Prepare comparative studies against partners and competitors documents - Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team. Technical Skills : Technical Content Development (Writing, Editing, Publishing) Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs) Testing (SW/Usability tests and User Interface Design and Online Help) Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx) Industry: Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing. Nice-to-have skills MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp. Qualifications Any masters degree in arts/science or a bachelors degree in Engineering with 10+ years of relevant experience with excellent communication skills CCNA certification is an added advantage Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.

Role Description : As a Senior Principle Engineer - Tech Publications at Incedo, you will be responsible for creating technical documentation for internal and external stakeholders. You should have excellent writing skills and be able to communicate complex technical concepts to both technical and non-technical audiences. Roles & Responsibilities: Documentation Leadership: Oversee the end-to-end documentation lifecycle, including planning, developing, writing, editing, and publishing complex technical content related to Network Security and Multi-Cloud Services, 5G, DDoS, Application Security, and Load Balancing. Technical Content Development: Create clear, coherent, and technically accurate documentation, diagrams, forms, and presentations that cater to various stakeholders, including technical teams, end-users, and business partners. DITA Implementation: Lead the adoption and implementation of DITA to create modular, reusable content that enhances efficiency and consistency across documentation. Ensure that content is organized logically and can be easily repurposed for various audiences and delivery formats. Stakeholder Collaboration: Act as a bridge between technical teams (Engineering, QA, SEs, PMs) and business stakeholders to ensure accurate and impactful documentation. Innovation and Standards: Implement and maintain documentation standards and processes that enhance content quality and usability, leveraging DITA and other cutting-edge technical writing tools and methodologies. Technical Skills : Proficiency in modern technical writing tools and platforms, including MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, Sphinx, and RoboHelp. Strong experience in DITA authoring and publishing processes, including topic-based authoring and the use of DITA XML for content management. Familiarity with version control and repository systems such as SVN, Perforce, Git, Jira, ClearCase, and SharePoint. Experience in creating content for both software (SW) and hardware (HW) products, including User, Programmer, and Admin Guides, as well as API documentation. Strong understanding of Network Security, Multi-Cloud Services, 5G, DDoS protection, Application Security, and Load Balancing. Nice-to-have skills Experience with Content Management Systems (CMS) and Single-Source Publishing. Background in conducting usability tests and contributing to User Interface Design. Qualifications Educational Background: A masters degree in arts/science or a bachelors degree in engineering. Experience: 15+ years of relevant technical writing experience, with at least 5 years in a managerial role overseeing documentation teams in the Network Security domain. Communication Skills: Exceptional written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences. Self-Starter: Ability to work independently and present product information intelligently and persuasively to gain the attention of customers and stakeholders.

In Time Tec is an award-winning IT & software company that offers progressive software development services to enable clients to focus on innovation. The leadership team at In Time Tec has an average of 15 years in software/firmware R&D and 20 years building onshore/offshore R&D teams. We are seeking rare talent with a positive mindset and excellent organizational skills to join our team. The key factors for success at In Time Tec include the capacity to take initiative, solve problems, flexibility, and honesty. The position requires an experienced and ambitious candidate who is passionate about work and self-driven. In Time Tec provides a challenging workplace that welcomes innovative ideas and offers growth opportunities in a positive environment for achieving goals. The company's purpose is to create abundance for everyone we touch. Responsibilities Of The Role Include: - Degree in Technical Communications or writing emphasis equivalent. - Excellent communication skills (fluent in written and spoken English). - Expertise in Microsoft Office with an emphasis on MS Word. - Experience with a variety of publishing formats: Web Help, Word, PDF, & Wiki. - Portfolio that includes examples of one or more of the following: - Document Development - Technical Editing - Technical Writing - Online Help - Style Guides - Information Architecture - White papers - Training materials - User manuals Skills Required: - Clipchamp - Madcap Flare - Microsoft Publisher - Adobe RoboHelp - Windows Server Experience - Adobe Frame Maker - SnagIt and Adobe Captivate - Effective communication - Team Work - Team Handling - Adaptability - Flexibility - Leadership - Problem-solving - Work Ethics - Creativity,

At project44, we believe in challenging the status quo because we know a better supply chain isn't just possibleit's essential. Our Decision Intelligence Platform, Movement, is redefining how global supply chains operate by transforming fragmented logistics data into real-time, AI-powered insights. We empower companies to connect instantly, see clearly, act decisively, and automate intelligently with our Supply Chain AI, enhancing visibility and driving smarter execution. We are looking for a Sr. Enablement Manager to join our Product Design team. In this role, you will play a pivotal part in driving user adoption and engagement through clear, compelling, and educational content across the entire product experience. You will be responsible for the end-to-end content strategy, from creating product documentation and release notes to developing in-product tutorials, video walkthroughs, and help center articles. As a Sr. Enablement Manager, you are a strategic communicator who excels at delivering the right message in the right format at the right time. You will collaborate closely with Product, Engineering, Design, and Marketing teams to ensure that our users are well-informed, empowered, and successful. Your passion for simplifying complex concepts for diverse audiences and your ability to thrive in a fast-paced environment will be key to your success in this role. Responsibilities: - Own the creation and maintenance of all user-facing content, including product documentation, release notes, in-product tooltips, video tutorials, and help center articles. - Collaborate with cross-functional teams to understand new features and translate them into user-friendly content. - Develop and execute a content strategy that supports user adoption, onboarding, and self-service. - Conduct regular audits of the Knowledge Base and in-product content to ensure accuracy, consistency, and relevance. - Analyze content performance and user feedback to continuously improve clarity, engagement, and effectiveness. - Partner with Marketing to align product messaging across channels and ensure consistency in tone and terminology. - Contribute to the administration and optimization of content management and delivery tools. - Advocate for content best practices and user-centered communication across the organization. Qualifications: - 8+ years of experience in content strategy, technical writing, instructional design, or a related field, preferably in a SaaS environment. - Proven ability to create content that drives user engagement and product adoption. - Strong portfolio showcasing a range of content types. - Experience writing for multiple audiences, including end users, developers, and internal stakeholders. - Comfortable working with analytics tools to measure content effectiveness. - Experience leveraging AI tools to streamline content creation and enhance user experience. - Self-starter with excellent project management skills and the ability to manage multiple priorities. - Experience with tools such as Confluence, Zendesk, or similar platforms. - Knowledge of the logistics or supply chain industry is a plus. Join us at project44 as we design the future of how the world moves and is connected through trade and global supply chains. We are committed to creating a diverse, equitable, and inclusive organization where all team members can bring their authentic selves to work every day. If you are passionate about helping shape the way the world moves and share our values, we would love to review your application.,

As a Technical Writer in Bangalore with 2-7 years of experience, you will be responsible for creating, developing, planning, writing, and editing operational, instructional, maintenance, or test procedures for paper, multimedia, or web-based publication. Your role will involve conducting interviews with various users and technical staff to gather data for documentation. You will research and translate technical information into manuals and/or web-based documents for both non-technical and technical users. Additionally, you will be expected to recommend formats that are responsive to technical and customer requirements and produce products that conform to the company's documentation and quality assurance standards. Your responsibilities will also include creating and updating User Documentation and/or online help for the assigned project according to BU documentation requirements and standards. Furthermore, you will need to generate clear and concise documentation for projects based on client/BU requirements. To excel in this role, you must learn and understand the product usage to appropriately prepare user documents. You will be required to customize content to meet the user needs for understanding and using the product features. Researching and understanding technical documents to establish a basic technical understanding of the project will also be a part of your job. Moreover, identifying relevant information sources to clarify understanding of the project/product within the team and client/BU will be crucial. Additionally, you will be expected to develop a deeper knowledge of various documentation tools such as Authoring tools (RoboHelp, MS Word, FrameMaker, etc.), Screen capture tools (SnagIT, etc.), and Graphic Design tools (MS Paint, PhotoShop, PaintShop Pro, etc.). As a Technical Writer with industry experience in IT/Computers-Software, your key skills should include proficiency in Technical Writing, Agile Scrum, Kanban, and MadCap Flare. A degree in B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech is required for this role. For more information or to apply for this position, please contact jobs@augustainfotech.com. [Source](source of the job description),

At project44, the belief in better drives everything we do. We challenge the status quo because we understand that a better supply chain isn't just a possibility - it's a necessity. It's better for our customers, better for their businesses, and better for the world. With our Decision Intelligence Platform, Movement, we are revolutionizing how global supply chains function. By converting fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, gain clear visibility, make decisive actions, and automate intelligently. Our Supply Chain AI enhances visibility, improves execution, and enables next-gen applications that propel businesses forward. Headquartered in Chicago, IL, with a second HQ in Bengaluru, India, we are driven by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you are passionate about solving meaningful problems, scaling rapidly with AI, making an impact daily, and being part of a high-performance team, then we should definitely have a conversation. As a Sr. Staff Content Strategist joining our Product Design team, you play a crucial role in driving user adoption and engagement through clear, compelling, and educational content across the entire product experience. Your responsibilities include owning the end-to-end content strategy, collaborating closely with cross-functional teams, developing and executing a content strategy that supports user adoption, conducting regular content audits, analyzing content performance, and advocating for content best practices across the organization. Qualifications: - 8+ years of experience in content strategy, technical writing, instructional design, or related field, preferably in a SaaS environment. - Proven ability to create engaging content that drives user adoption. - Strong portfolio showcasing a variety of content types. - Experience writing for diverse audiences including end users, developers, and internal stakeholders. - Familiarity with public APIs, SDKs, and developer documentation is advantageous. - Proficiency in leveraging AI tools to streamline content creation and enhance user experience. - Excellent project management skills and ability to manage multiple priorities. - Experience with tools such as Confluence, Zendesk, MadCap Flare, Camtasia, or similar platforms. - Knowledge of the logistics or supply chain industry is a plus. At project44, we are committed to diversity and inclusion. We are intentionally building teams that reflect the unique communities we serve. We strive to create a work environment where every team member can bring their authentic selves to work every day. If you share our values and passion for transforming the way the world moves, we welcome your application. Join us on our journey to become a more diverse, equitable, and inclusive organization where everyone has a sense of belonging.,

The world's leading vendor of Cyber Security is seeking a dedicated individual to join their team as a Technical Writer for a 1-year contract. Check Point is at the forefront of combating sophisticated cyber threats and attacks, and we are looking for someone who is passionate about making the world a safer place. As a Technical Writer at Check Point, you will play a crucial role in product documentation projects. Your responsibilities will include owning end-to-end product documentation projects, from the initial design and draft reviews to the final release. You will be the content specialist for our products, creating advanced documentation and knowledge base articles. Your work will involve troubleshooting articles, identifying knowledge gaps, and improving published documents based on customer and internal feedback. To excel in this role, you should have at least 3 years of experience in Technical Writing and possess the ability to understand complex technical concepts. Excellent verbal and written communication skills are essential, as you will be working closely with developers, sales engineers, support agents, QA, and R&D teams. The ability to work in an Agile mode, within short deadlines, is a key requirement for this position. Knowledge in cyber security and experience with MadCap Flare will be advantageous. If you have a previous technical assistance role in IT, it will be considered a plus. This role offers you the opportunity to contribute to cutting-edge technologies and services, meet real-time customer needs, and be part of a dynamic and innovative team at Check Point. If you are ready to take on the challenge of redefining the security landscape and have a passion for creating impactful documentation that enhances our products, we invite you to apply for this exciting opportunity with us.,

At NiCE, we do not limit our challenges; we challenge our limits always. We are ambitious, game changers, and play to win. We set the highest standards and execute beyond them. If you share our mindset, we offer you an ultimate career opportunity that will ignite a fire within you. We are looking for a seasoned Senior Technical Writer to take charge of documentation initiatives across multiple product lines within NiCE Actimize R&D. This role involves strategic influence, leading a small group of writers, content planning, cross-functional collaboration, and process improvement. In this role, you will: - Own end-to-end documentation for complex enterprise software products. - Collaborate with Subject Matter Experts (SMEs), developers, and product managers to deliver high-quality, user-focused content. - Develop and maintain structured content such as user guides, developer/API docs, and contextual help. - Simplify complex concepts for various audiences, including customers, support, and developers. - Enhance comprehension by creating and integrating visual aids and videos. - Ensure alignment of deliverables with Agile sprints and release timelines. - Provide editorial and mentoring support to other writers and content contributors. - Promote best practices in technical communication and drive process efficiencies within the team. Qualifications required: - 2-4 years of experience as a technical writer in an enterprise software development environment. - Proficiency in Agile environments and topic-based authoring. - Strong understanding of APIs and developer-centric documentation. - Ability to grasp complex technology and tools. - Experience creating clear and structured guides for different audiences, including developers (API documentation). - Familiarity with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence). - Experience in producing videos for technical documentation, with knowledge of Mimic or Camtasia being an advantage. - Passion for quality, excellent communication skills, and strong teamwork capabilities. - Strong problem-solving and decision-making skills. Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of the best, work in a fast-paced, collaborative, and creative environment. At NiCE, every day presents an opportunity to learn and grow, with endless internal career prospects across various roles, disciplines, domains, and locations. If you are passionate, innovative, and eager to continuously raise the bar, you could be our next NiCEr! At NiCE, we follow the NiCE-FLEX hybrid model, which allows maximum flexibility. You will work 2 days from the office and 3 days remotely each week. Office days focus on face-to-face meetings, fostering teamwork, collaborative thinking, innovation, and a vibrant, interactive atmosphere. Requisition ID: 7628 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor About NiCE: NICELtd. (NASDAQ: NICE) software products are utilized by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to provide exceptional customer experiences, combat financial crime, and ensure public safety. Each day, NiCE software manages over 120 million customer interactions and monitors 3+ billion financial transactions. Recognized as an innovation powerhouse excelling in AI, cloud, and digital technologies, NiCE is consistently acknowledged as the market leader in its domains, with over 8,500 employees spread across 30+ countries.,

Key Responsibilities Develop clear, concise, and accurate technical documentation, manuals, and user guides Collaborate with product managers, developers, and QA teams to understand technical concepts Translate complex technical details into user-friendly content for varied audiences Write website content, product descriptions, FAQs, case studies, and internal communications Maintain consistency in style, tone, and terminology across all documents Revise and update existing documentation to ensure accuracy and completeness Work with graphic designers to enhance documents with visuals and diagrams Skills Required Proven experience in technical writing or content writing (IT/software domain preferred) Excellent written and verbal communication skills in English Proficiency with MS Office , Google Docs , and documentation tools like MadCap Flare , Adobe FrameMaker , or Markdown Ability to quickly grasp complex technical concepts and make them easily understandable Knowledge of content management systems and SEO best practices is a plus Strong attention to detail and organizational skills To Apply Walk-in / Contact: White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051. Contact: 8884572014

Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create and update IT related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do: Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte sized informational modules to educate end users on appropriate use of documented policies) Develop and propose documentation plans and outlines for new procedures, user/training guides and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZSs compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring: BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 yearstechnical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.

As a Senior Technical Writer with a focus on networking technologies, particularly Industrial IoT switches, routers, and wireless devices, you will be responsible for documenting IOS-XE based Polaris features and producing top-notch technical content for CLI-based networking products. Your primary responsibilities will include developing and updating product documentation for Industrial IoT networking products. You will collaborate closely with engineering teams to grasp the intricacies of Polaris (IOS-XE) features. Utilizing tools such as Oxygen XML Editor, Adobe Experience Manager (AEM), and MadCap Flare, you will create and maintain content. Your ability to simplify complex technical concepts into user-friendly documentation will be crucial in this role. To excel in this position, you must possess a track record of documenting switches, routers, and wireless devices. Hands-on experience with Oxygen XML, AEM, and MadCap Flare is essential. A solid comprehension of CLI-based products and exceptional written and verbal communication skills are also required. If you are ready to take on this exciting challenge and contribute your expertise to our team, please send your resume to Senthil Kumaran at senthil@trilyonservices.com.,

About SolidCAM: SolidCAM is a global leader in Computer-Aided Manufacturing (CAM) software, providing advanced and user-friendly solutions that seamlessly integrate with leading CAD systems such as SOLIDWORKS, Autodesk Inventor, and Solid Edge. With patented technologies like iMachining and specialized capabilities for Swiss, 5-axis, 2D, and 3D machining, SolidCAM equips manufacturers with unparalleled efficiency and a competitive advantage. As a Technical Writer and German Translator at SolidCAM, you will be an integral part of the global Documentation Team. Your primary responsibilities will include developing, writing, and maintaining English user documentation, which encompasses online help, user guides, and application tutorials. Additionally, you will be updating existing German user documentation and translating new English content into Native German. Collaboration with the GmbH team will be essential to tailor documents to resonate effectively with the German audience. Training on SolidCAM software and its CAD integrations will be provided to support you in this role. Responsibilities: - Develop and maintain high-quality English technical documentation. - Update existing German technical documentation and ensure accurate localization of new content to the German language. - Collaborate with the GmbH team and subject matter experts to translate technical details into comprehensive content. - Enhance documentation with new SolidCAM software versions. - Utilize Adobe products (RoboHelp, InDesign, Photoshop, and Illustrator) for authoring, managing documentation, creating images, and illustrations. - Edit and proofread technical content to ensure accuracy and clarity. - Manage documentation using content management and version control systems. - Handle multiple projects simultaneously, ensuring the delivery of high-quality documents. - Deliver user-centric and customer-focused documentation. Qualifications: - B2 level proficiency in German, both in writing and speaking. - Strong written and verbal communication skills. - Proficiency in MS Office and Adobe products (Acrobat, etc.). - Knowledge of HTML, CSS, and other web technologies. - Excellent organizational skills with attention to detail and the ability to manage multiple projects concurrently. - Strong interpersonal skills for effective team communication and collaboration, along with the capacity to work independently. - Motivation, dedication, and proficient problem-solving abilities. - Willingness to learn new technologies and applications, and stay updated with industry trends and best practices in technical writing. Preferred Qualifications: - Degree or certification in Technical Writing, Communications, Computer Science, Engineering, or related fields. - 2 to 4 years of experience as a Technical Writer, preferably with knowledge in design and manufacturing. - Minimum 1 year of experience in translating technical documents between English and German. - Basic understanding of software development. - Experience with 3D CAD design software (e.g., SOLIDWORKS, Solid Edge, Inventor, NX, etc.). - Familiarity with CMS and version control systems (e.g., Git integrated with RoboHelp and Atlassian Bitbucket). - Knowledge of Atlassian Jira for bug tracking, issue tracking, feature development, and agile project management. - Familiarity with MadCap Flare or similar help authoring solutions, WordPress, FTP solutions, and knowledgebase systems. What We Offer: - Opportunity to work with a global leader in CAM software solutions. - Collaborative and innovative work environment. - Competitive salary and benefits package. - Professional development and growth opportunities.,

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Adobe RoboHelp Professionals in the following areas : Job description: Online Help Developer - Adobe RoboHelp or MadCap Flare Developer - Online Help We are currently seeking an Online Help Developer to join the Clients Creative Content Creation Team. We are in a period of rapid development and it s a very exciting time to join part of clients Content Group in digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Clients digital content through thoughtful and innovative content initiatives! Purpose of the Job To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge. Responsibilities Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness Ensure all-around consistency in Style check, clarity, and conciseness in writing Quality assurance of all content moved for next level of review Strongly adhere to processes and guidelines Strong research skills including gathering and analyzing data from SME s to develop respective documentation Must have the ability to understand the products by hands-on experience Manage multiple assignments simultaneously while working independently and with other writers Qualifications Any Computer Degree with 3-5 years of proven work experience in technical writing Desired Tool Knowledge Expertise in Adobe RoboHelp & MadCap Flare Skill Set Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Key Responsibilities: Technical Writing: Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials. Collaborate with developers, engineers, product managers, and SMEs to gather technical information. Create standardized templates and maintain consistency across documents. Edit and update documentation in line with product and process changes. Ensure compliance with company style guides, branding, and regulatory standards. Video Editing: Create and edit instructional videos, product demos, onboarding videos, and explainer videos. Integrate voiceovers, captions, animations, screen recordings, and graphics to enhance video quality. Manage the end-to-end video production process: planning, editing, revisions, and publishing. Optimize videos for web, internal learning platforms, and client-facing portals. Maintain video content libraries and ensure all media is appropriately archived. Cross-Functional Collaboration: Work closely with product, engineering, training, marketing, and communication teams. Participate in sprint reviews, product demos, and other cross-functional meetings to gather content. Required Skills and Qualifications: Bachelor's degree in Communications, English, Computer Science, Media Studies, or a related field. 5+ years of experience as a Technical Writer and/or Video Editor. Strong skills in technical writing tools (e.g., MS Word, Confluence, MadCap Flare, GitBook). Proficiency in video editing software (e.g., Adobe Premiere Pro, Camtasia, Final Cut Pro, DaVinci Resolve). Ability to create storyboards and script content when needed. Strong understanding of technical concepts, software development lifecycle, APIs, and product workflows. Excellent written and verbal communication skills. Attention to detail and commitment to quality. Ability to manage multiple projects and deadlines simultaneously. Preferred Qualifications: Experience working in [industry-specific, e.g., Banking, SaaS, Healthcare, Telecom]. Familiarity with screen recording tools (e.g., Loom, OBS Studio, Snagit). Basic graphic design skills (e.g., Canva, Photoshop, Illustrator). Knowledge of Agile/Scrum methodology. Understanding of SEO best practices for documentation and videos.

Role: Technical Writer Location: Chennai, Hybrid Budget: up to 15 LPA (Hike based on Current CTC) Experience: 4-8 years Notice Period: Immediate to 15 days Job Type: Permanent with Quess Corp No of positions: 3 Interview process: L1 Virtual interview & L2 Face-to-Face interview at client location Job Description: We are looking for a Technical Writer with proven experience in creating and maintaining software documentation. The ideal candidate should have: Strong skills in authoring user manuals, installation guides, API documentation, and online help systems Ability to collaborate with software developers, QA, and product managers to gather and structure technical information Experience with documentation tools such as MadCap Flare, RoboHelp, Confluence, or similar Working knowledge of software development processes and the ability to understand technical concepts Excellent written and verbal communication skills Familiarity with version control tools (e.g., Git) and Agile methodologies is a plus If interested, please share your resume to priya@lionandelephants.com & abinaya@lionandelephants.com along with the following details Notice Period Current CTC Expected CTC Total & Relevant experience Any offers in hand Thanks & Regards, LION & ELEPHANTS CONSULTANCY PVT LTD SINGAPORE | INDIA

The Senior Technical Writer works with different teams to create product content and documentation that help both internal teams and end users make the most of our solutions. Assists in managing the content throughout its entire lifecycle. Duties & Responsibilities Support the writing team with technical writing methods, tools, and techniques Help solve issues in Agile workflows and publishing processes Ensure the writing team has the resources they need; manage the daily tasks of the writing team Improve current processes and suggest new methods for better results Lead projects that improve the Technical Writing team s deliverables and processes Create documentation like release notes, user and admin guides, installation guides, quick references, knowledge base articles, and API documentation Edit and write content following style and editorial standards Work with UX, product, and engineering teams to design UI content Resolve any documentation issues raised by others; identify new documentation needs and opportunities; oversee and support all aspects of assigned documentation Help share knowledge across teams and guide others to create accurate content Assist in maintaining guidelines for documentation authors Skills Required Bachelor s degree Experience writing or editing content like UI text, support articles, or knowledge base articles Familiarity with tools like Azure DevOps, Jira, or Rally Basic knowledge of source control tools like Git or Azure DevOps Repos Experience using Confluence and SharePoint Knowledge of HTML and CSS Experience with graphic editing tools and screen capture software Experience leading technical writers and helping others succeed Strong interest in helping users get the information they need Good critical thinking and problem-solving skills Experience with writing and editing complex software documentation Strong grammar skills and the ability to create clear, simple documentation Great team player who can give and receive constructive feedback Ability to work in a fast-paced agile environment Experience working with teams across different time zones Familiarity with MadCap Flare, or similar tools Proficient with Microsoft Word, PowerPoint, and Excel Desire to stay up to date with new writing and design trends Desired Skills and Qualifications: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Role Description : As a Senior Principle Engineer - Tech Publications at Incedo, you will be responsible for creating technical documentation for internal and external stakeholders. You should have excellent writing skills and be able to communicate complex technical concepts to both technical and non-technical audiences. Roles & Responsibilities: Documentation Leadership: Oversee the end-to-end documentation lifecycle, including planning, developing, writing, editing, and publishing complex technical content related to Network Security and Multi-Cloud Services, 5G, DDoS, Application Security, and Load Balancing. Technical Content Development: Create clear, coherent, and technically accurate documentation, diagrams, forms, and presentations that cater to various stakeholders, including technical teams, end-users, and business partners. DITA Implementation: Lead the adoption and implementation of DITA to create modular, reusable content that enhances efficiency and consistency across documentation. Ensure that content is organized logically and can be easily repurposed for various audiences and delivery formats. Stakeholder Collaboration: Act as a bridge between technical teams (Engineering, QA, SEs, PMs) and business stakeholders to ensure accurate and impactful documentation. Innovation and Standards: Implement and maintain documentation standards and processes that enhance content quality and usability, leveraging DITA and other cutting-edge technical writing tools and methodologies. Technical Skills : Proficiency in modern technical writing tools and platforms, including MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, Sphinx, and RoboHelp. Strong experience in DITA authoring and publishing processes, including topic-based authoring and the use of DITA XML for content management. Familiarity with version control and repository systems such as SVN, Perforce, Git, Jira, ClearCase, and SharePoint. Experience in creating content for both software (SW) and hardware (HW) products, including User, Programmer, and Admin Guides, as well as API documentation. Strong understanding of Network Security, Multi-Cloud Services, 5G, DDoS protection, Application Security, and Load Balancing. Nice-to-have skills Experience with Content Management Systems (CMS) and Single-Source Publishing. Background in conducting usability tests and contributing to User Interface Design. Qualifications Educational Background: A masters degree in arts/science or a bachelors degree in engineering. Experience: 15+ years of relevant technical writing experience, with at least 5 years in a managerial role overseeing documentation teams in the Network Security domain. Communication Skills: Exceptional written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences. Self-Starter: Ability to work independently and present product information intelligently and persuasively to gain the attention of customers and stakeholders.